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Added 16 hours ago
FC
Senior Analyst, Treasury Settlement
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 1 day ago
FC
Member Experience Representative - Repost
FirstOntario Credit Union
St. Catharines, ON
- Full-time
Added 1 day ago
FC
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 1 day ago
FC
Member Service Centre Representative (Part-Time)
FirstOntario Credit Union
St. Catharines, ON
- Part-time
Added 1 day ago
FC
Member Service Representative (Part-Time Temporary up to 12 months)
FirstOntario Credit Union
Hamilton, ON
- Part-time
Added 1 day ago
FC
Member Experience Representative - Repost
FirstOntario Credit Union
St. Catharines, ON
- Full-time
Added 2 days ago
FC
Vice President, Wealth
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 2 days ago
FC
IT GRC Coordinator
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 2 days ago
FC
Operational Database Administrator
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 4 days ago
FC
Member Service Representative (Part-Time)
FirstOntario Credit Union
Hamilton, ON
- Part-time
Added 7 days ago
FC
Member Consultant Chatham
FirstOntario Credit Union
Chatham-Kent, ON · Chatham, ON
- Full-time
Added 8 days ago
FC
Member Experience Representative
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 8 days ago
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Manager, Information Security
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 10 days ago
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Business Analyst CMHC Commercial Services
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 14 days ago
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Banking Specialist, Not-For-Profit & Emerging Brands
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 19 days ago
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Credit Adjudicator, Mortgage Broker Services
FirstOntario Credit Union
Woodstock, ON
- Full-time
Added 19 days ago
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Account Manager, Commercial Services
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 22 days ago
FC
Member Experience Representative
FirstOntario Credit Union
Tillsonburg, ON
- Full-time
Added 23 days ago
FC
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
- Contract
Added 25 days ago
FC
Human Resources Business Partner
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 1 month ago
FC
Manager, Credit Solutions, CMHC Underwriting
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 3 months ago
FC
Senior Analyst, Commercial Services (Commercial Real Estate Construction Lending)
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 1 month ago
FC
Senior Manager, Credit Solutions, Commercial Services
FirstOntario Credit Union
St. Catharines, ON
- Full-time
Added 1 month ago
FC
Director, Community Banking Group & Emerging Brands
FirstOntario Credit Union
Hamilton, ON
- Full-time

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FirstOntario Credit Union

Member Service Centre Representative (Part-Time)

St. Catharines, ON, Canada

Salary: $26.03 per hour · Part-time

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Job details

Pay: Salary: $26.03 per hour
Job type: Part-time
Apply by: Nov 16, 2026
Experience: 3 years office, credit union / bank cash experience
Posting language: English
Posted: Oct 17, 2026

Original job description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending Account
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Up to $1000 per year towards professional development
Pension Plan
Hybrid work environment
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program

Job Overview

Primary Duties and Responsibilities

Provide prompt, efficient and courteous transactional sales and service to members over the phone. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Professionally and efficiently perform sales, service, and operational accountabilities as outlined below.

Job Specifications and Technical Requirements

Grade 12 or equivalent
3 years office, credit union / bank cash experience

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This position is for an existing vacancy.

Salary: $26.03 per hour

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More about this job

Responsibilities

Provide prompt, efficient, and courteous transactional sales and service to members by phone. Proactively ensure members' needs are met and refer them to other staff when appropriate, while completing sales, service, and operational duties.

Requirements

Applicants must have Grade 12 or equivalent and three years of office, credit union, or bank cash experience. The employer encourages applications from candidates who do not meet every listed qualification.

Skills

Telephone Customer Service
Transactional Sales
Member Service
Account Support
Needs Assessment
Referrals
Cash Handling
Banking Operations
Credit Union Operations
Professional Communication

Benefits

Health And Wellness Benefits
Personal Spending Account
Enhanced Mental Health Benefits
Exclusive Banking Benefits
Professional Development Funding
Pension Plan
Hybrid Work Environment
Employee Volunteer Program
Employee And Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Member Services
Customer Service
Telephone Service
Transactional Sales
Banking
Credit Union
Cash Handling
Account Operations
Member Needs Assessment
Referrals
Sales
Service Operations
Grade 12
Office Experience
Part-Time
Hybrid Work

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