Company Overview
Fishermanâs Market International Inc., established in 1948, is a leading seafood retailer, wholesaler, and exporter with over 75 years of expertise in fresh, frozen, smoked, and salted seafood. Committed to quality, sustainability, and responsible sourcing, we partner with local suppliers to serve premium products across Canada and beyond. As part of the Mersey Group - alongside Scotia Harvest and Mersey Seafoods - we export to over 20 countries while maintaining a strong local presence, driven by innovation and a shared passion for seafood.
Position Summary
We are seeking a friendly and customer-focused Retail Clerk to join our team. In this role, you will assist customers with product selection, prepare and package orders, maintain attractive product displays, and support daily store operations.
The successful candidate will help ensure high standards of customer service, food safety, product quality, and store cleanliness while contributing to a positive and efficient team environment. This position is ideal for someone who enjoys working with customers and thrives in a fast-paced retail setting.
Key Responsibilities
- Greet and assist customers in a friendly, professional, and knowledgeable manner
- Provide accurate information regarding seafood products, including preparation, storage, and handling
- Display, rotate, and replenish seafood products, ensuring freshness, quality, and visual appeal
- Prepare, package, and label customer orders accurately and efficiently
- Operate the cash register and process transactions accurately
- Assist with inventory monitoring and stock management activities
- Perform routine cleaning and sanitation duties to maintain food safety standards
- Follow company policies, procedures, and health and safety regulations
- Collaborate with team members and supervisors to meet sales and customer service goals
- Perform other related duties as assigned by the Retail Supervisor
Core Competencies
- Strong customer service and communication skills
- Knowledge of seafood products or willingness to learn
- Ability to multitask and work efficiently in a fast-paced retail environment
- Dependability, punctuality, and professional conduct
Working Conditions & Physical Requirements
- Ability to stand and walk for extended periods
- Frequent bending, crouching, and lifting up to 50 lbs
- Exposure to cold storage and wet environments
- Handling seafood products, including potential allergens
- Flexibility to work variable shifts, including evenings, weekends, and holidays
Pay & Benefits
- Salary $16.75 per hour
- Commission program on personal sales
- Additional benefits provided in line with company policy
Compliance Statement
Fishermanâs Market International Inc. is committed to maintaining a safe, respectful, and inclusive workplace. All employees are required to comply with occupational health and safety standards and company policies.
THE BEST PEOPLE IN THE BUSINESS
Our motto at Fishermanâs Market is âQuality, Service, Variety & Valueâ. It's reflected in the excellence of our products, but also applies to our hard-working team - on the boats, in the plants, or at the counter, because when youâve been an industry leader for over 70 years, you really do need the best people at the helm.
