Future Team Leader
A world where tech and people work collectively to make corporate travel simpler, faster and easier.
Corporate Traveller is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.
Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.
To learn more about Corporate Traveller please click HERE
About The Opportunity
Corporate Traveller is looking for a motivated and ambitious Future Team Leader who is ready to take the next step in their career. This role offers the opportunity to support team leadership, drive business performance, and help deliver exceptional client experiences within one of FCTG's most successful global brands. You'll work closely with leadership while developing your own leadership capabilities and leading by example. If you're passionate about corporate travel, people development, and achieving outstanding results, we'd love to hear from you.
Key Responsibilities
- Provide support and additional leadership to team members and the Team Leader.
- Assist the Team Leader in maintaining focus on profit, margin, and turnover, contributing to client and staff retention.
- Help lead a profitable business while developing, empowering, and motivating team members through strong leadership and example.
- Effectively manage all aspects of the business in the absence of the Team Leader.
- Achieve individual sales targets while demonstrating strong performance and accountability.
- Build and maintain strong client relationships and deliver exceptional customer experiences.
- Embrace company systems, processes, and continuous improvement initiatives.
- Other duties and tasks as assigned
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Experience & Qualifications
- Minimum 1 year of FCTG experience in a corporate environment
- Proven track record of developing a client base and achieving strong business results.
- Experience developing and supporting team members
- Consistently achieves strong individual sales performance while maintaining an extensive client base.
- Strong relationship-building skills with internal and external stakeholders
- Exceptional client service focus and commitment to delivering outstanding experiences.
- Demonstrated passion for Corporate Traveller and FCTG values
- Strong initiative, self-motivation, and results-driven mindset
- Excellent verbal and written communication skills.
- Flexibility, adaptability, and willingness to embrace change.
- Ability to learn and adopt Flight Centre systems and processes.
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
- Personal connections: We are a big business founded on personal relationships.
- Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
- A career, not a job: We offer genuine opportunities for people to grow and evolve
- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
- Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
Benefits Include:
- Generous paid time off policy
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Group benefits including extended health care, dental and vision, gender affirming care, fertility care
- Insurance including life, AD&D, critical illness, long term disability
- Employee Assistance Program
- RRSP/RPP with matching
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
Location – Surrey, Canada
If this sounds like the opportunity you have been waiting for then APPLY NOW.
Have questions about this opportunity? Reach out to our recruitment team at fccareers@flightcentre.ca
For this position, we anticipate offering an annual salary of $60,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $60,000-$140,000 The annual salary range listed represents the total compensation package, excluding benefits.
This posting reflects an active vacancy that we are currently seeking to fill.
As part of our recruitment process, we may use AI tools to assist in various stages, including the screening and assessment of applications. These tools support our evaluation of candidates based on role relevant qualifications, skills and experience. All decisions are made by our hiring team and stakeholders.
Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca
🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)
💫 CHHR: 5-Star DE&I Employer (2023, 2024, 2026)
🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–2025)
📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)
💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
✈️ OutThere Awards: Inclusive Travel Finalist (2025)
🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
🤝 2026 Disability Index®: World’s Top Disability Inclusive Business
