FOP Consultants

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FOP Consultants

Analyste en TI - Exploitation bureautique

Quebec, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 8, 2027
Posting language: English · French
Posted: Nov 9, 2026

Original job description

English section of this bilingual listing.

FOP Consultants is looking for IT analysts specialized in end-user computing operations.

💼 What you'll do

Analyze end-user computing data and produce reports, KPIs and dashboards
Manage and maintain the accuracy of the IT asset inventory (find discrepancies, apply fixes)
Manage printing and peripherals: print queues, ServiceNow tickets, vendor coordination
Plan workstation and office setups and moves
Bachelor's degree in IT, computer science, business administration or engineering
Intermediate: 3+ years in IT, including at least one major assignment as an end-user computing / office systems analyst
Senior: 8+ years in IT or administration, including at least two major assignments in this role
Experience with Intune and ServiceNow is an asset
Excellent spoken and written French (required, since the work is done in French)

📍 Location: Quebec City or Montreal. On-site presence depends on the assignment and is often full-time.

📩 Interested? Send your resume to hr@fopconsultants.com or message me directly.

Know someone who'd be a great fit? Share this post or tag them in the comments 🙏

#Hiring #ITJobs #EndUserComputing #ITAnalyst #QuebecCity #Montreal #Intune #ServiceNow #Bilingual

Read the full bilingual original

[FR]

FOP Consultants cherche des analystes en TI - exploitation bureautique.

💼 Vos principales responsabilités

Analyser les données bureautiques et produire des rapports, des indicateurs et des tableaux de bord

Gérer et fiabiliser l'inventaire du parc informatique (repérer les écarts, appliquer les correctifs)

Soutenir la mobilité cellulaire : synchronisation Intune, conformité des appareils, migrations SIM/eSIM

Piloter l'impression et les périphériques : files d'impression, suivi dans ServiceNow, liens avec le fournisseur

Planifier l'aménagement des environnements bureautiques

Rédiger la documentation : procédures, guides, outils DMU

✅ Profil recherché

Baccalauréat en TI, en informatique, en administration des affaires ou en ingénierie

Intermédiaire : 3 ans d'expérience en TI, dont au moins un mandat important comme analyste en exploitation bureautique

Expert : 8 ans d'expérience en TI ou en administration, dont au moins deux mandats importants comme analyste en exploitation bureautique

Expérience avec Intune et ServiceNow, un atout

Excellent français, à l'oral comme à l'écrit

📍 Lieu : Québec ou Montréal. Présence sur site selon les besoins du mandat, souvent à temps plein.

📩 Intéressé·e ? Envoyez votre CV à hr@fopconsultants.com ou écrivez-moi en message privé.

Vous connaissez quelqu'un qui correspond à ce profil ? Partagez ou identifiez cette personne en commentaire 🙏

#Emploi #Recrutement #TI #Bureautique #Analyste #Québec #Montréal #Intune #ServiceNow #GouvernementDuQuébec

[EN]

FOP Consultants is looking for IT analysts specialized in end-user computing operations.

💼 What you'll do

Analyze end-user computing data and produce reports, KPIs and dashboards

Manage and maintain the accuracy of the IT asset inventory (find discrepancies, apply fixes)

Support mobile operations: Intune device sync, device compliance, SIM/eSIM migrations

Manage printing and peripherals: print queues, ServiceNow tickets, vendor coordination

Plan workstation and office setups and moves

Write documentation: procedures, user guides, end-user tools

✅ What we're looking for

Bachelor's degree in IT, computer science, business administration or engineering

Intermediate: 3+ years in IT, including at least one major assignment as an end-user computing / office systems analyst

Senior: 8+ years in IT or administration, including at least two major assignments in this role

Experience with Intune and ServiceNow is an asset

Excellent spoken and written French (required, since the work is done in French)

📍 Location: Quebec City or Montreal. On-site presence depends on the assignment and is often full-time.

📩 Interested? Send your resume to hr@fopconsultants.com or message me directly.

Know someone who'd be a great fit? Share this post or tag them in the comments 🙏

#Hiring #ITJobs #EndUserComputing #ITAnalyst #QuebecCity #Montreal #Intune #ServiceNow #Bilingual

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More about this job

Responsibilities

Analyze end-user computing data and produce reports, KPIs, and dashboards while maintaining accurate IT asset inventories. Support mobile device operations, printing and peripherals, workstation planning, vendor coordination, and the creation of procedures and user guides.

Requirements

A bachelor's degree in IT, computer science, business administration, or engineering is requested. Intermediate candidates need at least three years of IT experience and one major assignment in end-user computing operations; senior candidates need at least eight years of IT or administration experience and two major assignments, with excellent spoken and written French required.

Skills

End-User Computing Operations
Data Analysis
Reporting
KPI Development
Dashboard Creation
IT Asset Inventory Management
Inventory Reconciliation
Microsoft Intune
Mobile Device Compliance
SIM/eSIM Migrations
Print Queue Management
ServiceNow
Vendor Coordination
Workstation Planning
Technical Documentation
French Communication

Visa sponsorship

Not detected in the job text

Keywords

End-User Computing
IT Operations
Data Analysis
Reports
Key Performance Indicators
Dashboards
IT Asset Inventory
Inventory Accuracy
Microsoft Intune
Device Synchronization
Device Compliance
SIM/eSIM
Mobile Operations
Print Queues
Printing and Peripherals
ServiceNow
Vendor Coordination
Workstation Planning
Office Setup
Procedures
User Guides
French

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