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Added 3 months ago
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Ingénieur Réseau – Ingénierie et Conception | Network Engineer – Engineering and Design
Pratt & Whitney
Longueuil, QC
- Full-time
Relevant du directeur associé du service d’infrastructure réseau global de Pratt & Whitney, l’ingénieur réseau est responsable de la conception, de la mise en place et de la gestion du…
Added 2 months ago
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Chef, Expérience Client
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
…us and let us show you why Sysco is at the heart of food and…
Added 1 month ago
MI
Senior Fund Accountant, Private Debt
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
The Senior Associate will support the day-to-day administration and financial reporting service requirements for our Private Equity and Private Debt clients. The role will include the below…
Added 2 months ago
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Sales Associate Montreal - Part Time
Camper
Montreal, QC
- Part-time
En tant que Sales Associate, vous ferez partie de l’équipe du magasin et jouerez un rôle clé dans la création d’une excellente expérience client, l’atteinte des objectifs de vente et la…
Added 3 months ago
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Implementation Associate
Forma.ai
Toronto, ON
- Full-time
…managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways…
Added 2 months ago
RH
Client Services Associate
Restoration Hardware
Toronto, ON
- Full-time
Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style,…
Added 2 months ago
WC
Senior Sales Support Associate
White Cap
Vaughan, ON
- Full-time
Maintains direct client contact and relationship management responsibilities. Responsible for providing support to National Account Managers and customers.
Added 1 month ago
Sales Associate
Burberry
Halton Hills, ON
Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
Added 2 months ago
DA
Associate – Private Enterprise, ACT (January 2027 start)
Davidson and Co
Vancouver, BC
- Full-time
Customer service and/or client service experience is considered an asset
Added 1 month ago
MI
Senior Associate, IT, Application Support Analyst (Core Banking)
MUFG Investor Services
Toronto, ON
- $91,000 to $110,000 CAD / year
- Full-time
…solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay,…
Added 2 months ago
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Associate - Client Relations
RPIA
Toronto, ON
- Full-time
We are currently seeking a full-time permanent Associate to join our Client Relations team.
Added 2 months ago
RP
Personal Injury Lawyer
Remote People
Calgary, AB
- Full-time
We're recruiting on behalf of a well-established Toronto personal injury firm looking to add an associate to its litigation team. This is a strong fit for a lawyer who's built a solid base…
Added 3 months ago
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Associate Principal, Electrical (P.Eng)
Introba
Vancouver, BC
- Full-time
The Associate Principal is responsible for managing their respective Project Design Team. They are fully responsible and accountable for their design team staff, regularly review staffing…
Added 3 months ago
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Digital Asset Consultant (AVEVA PI)
Orise
Montreal, QC
- Full-time
ORISE is a technology-independent service provider specialized in industrial digitalization for the energy and process industries. Headquartered in Ludwigshafen (Germany), we operate…
Added 3 months ago
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Sales & Customer Service Associate
Aykah
Mississauga, ON
- Full-time
Hi there! We’re Aykah Furniture (www.aykah.ca) and we’re looking for a customer-focused Sales Associate to join our in-store team and grow with us.
Added 3 months ago
SW
ScotiaMcLeod Business Development Associate - London (18 Month Contract)
Scotia Wealth Management
London, ON
- Contract
As a Business Development Associate, you will work with an Advisor to support growth through prospecting and developing new client relationships.
Added 3 months ago
RC
Assurance Senior Associate - Technology, Media, Telecommunications (TMT)
RSM Canada
Toronto, ON
- Full-time
RSM is looking for an Assurance Senior Associate to join our assurance Technology, Media and Telecommunications (TMT) practice. Our TMT practice serves public and private companies,…
Added 2 months ago
Enterprise Associate
Corpay
Toronto, ON
Corpay is currently looking to hire an Enterprise Associate within our Enterprise Management division. This position falls under our Cross Border line of business and is located in Toronto.…
Added 2 months ago
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Service Desk Support Analyst (L1)
MNP
Toronto, ON · Burlington, ON
- Full-time
Make an impact as we look to strengthen our Managed Services practice with a Service Desk Support Analyst. The primary function of the Service Desk Support Analyst is to respond to calls…
Added 2 months ago
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Service Desk Support Analyst (L1)
MNP
Montreal, QC · Edmonton, AB
- Full-time
Make an impact as we look to strengthen our Managed Services practice with a Service Desk Support Analyst. The primary function of the Service Desk Support Analyst is to respond to calls…
Added 2 months ago
RU
Senior Associate, Process Risk and Controls
RSM US LLP
Calgary, AB
- Full-time
As a senior associate in RSM’s growing Risk and Controls Practice, you will have the opportunity to draw from your experience and knowledge while continuing to grow your leadership skills…
Added 2 months ago
M
Field Support Analyst
MNP
ON · Burlington, ON
- Full-time
…to clients’ technical concerns that come in to us from our client base while adhering to service level standards. The Field Services Support Analyst will work Tier 1, 2 and 3 incidents and…
Added 2 months ago
E
QA Associate - Eurofins BioPharma Product Testing Toronto, Inc.
Eurofins
Toronto, ON
- Up to $52,000 CAD / year
- Full-time
The QA Associate will be responsible for providing documentation and technical support for designated clients under the supervision of Senior Quality Consultant and Manager, Regulatory and…
Added 2 months ago
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Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis for future opportunities in Brampton
TD
Brampton, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 2 months ago
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Personal Banking Associate - ( Future Opportunities )
TD
Kitchener, ON · Waterloo, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…

Forma.ai

Implementation Associate

Toronto, ON, Canada

Salary range: $80K - $100K CAD · Full-time

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Job details

Pay: Salary range: $80K - $100K CAD
Job type: Full-time
Apply by: Jan 27, 2027
Experience: +2 years of relevant working experience
Posting language: English
Posted: Jul 31, 2026

Original job description

About Forma.ai:

Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.

Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.

We’re welcoming equally driven individuals who are excited about creating something big!

About the Team:

The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program.

If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you!

What you’ll be doing:

Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers
Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs
Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests
Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation
Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success
Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives.
Be responsible for developing Sales Performance Management (SPM) expertise by identifying areas of improvement in SPM processes (crediting, payroll process) and strategy (IC plan design, quota setting, etc.)

What we're looking for:

Education or Background in Engineering, Commerce, Mathematics and/or Statistics
+2 years of relevant working experience
Experience in working with large datasets and a strong understanding of logical structures of databases and workflows a plus
Strength in Excel to perform data profiling, segmentation, and aggregation
Understanding of data architecture and process flows
Analytical problem-solving ability, organizational, and project management skills
Ability to take ownership and run with tasks in a fast-paced and evolving environment
Understanding of common analytical and presentation tools (i.e., Excel, PowerPoint)

Nice to haves:

Experience with SQL and/or Python
Experience with sales incentive compensation

Additional Job Info:

This position is for an existing vacancy
Salary range: $80K - $100K CAD

What you can expect from us

Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success.

Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.

Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.

Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for, whether that’s as an individual contributor or as a people leader.

Our Values:

Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.

Use of AI for Recruitment

Currently, Forma.ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.

Our commitment to you:

Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we’re looking forward to reading yours.

We thank all candidates for their interest however only qualified applicants will be shortlisted.

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More about this job

Responsibilities

Manage day-to-day customer relationships and act as an architect to translate business logic into system configurations. Collaborate with Product and Engineering teams to implement new features and optimize sales performance management processes.

Requirements

Requires a background in Engineering, Commerce, Mathematics, or Statistics with over 2 years of relevant experience. Candidates must be proficient in Excel and have a strong understanding of data architecture and logical database structures.

Skills

Data Analytics
Excel
Project Management
Data Architecture
Problem Solving
Stakeholder Management
Database Logic
Data Profiling
Segmentation
Aggregation
PowerPoint
SQL
Python
Sales Incentive Compensation
Sales Performance Management
Business Logic

Benefits

Employee Stock Ownership Plan
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Paid Parental Leave
Yearly Training Stipend

Visa sponsorship

Not detected in the job text

Keywords

Sales Compensation
Sales Intelligence
SPM
Data Analytics
SQL
Python
Excel
PowerPoint
Data Architecture
Commission Engine
Sales Operations
Data Profiling
Database Workflows
SaaS
Series B Startup
Customer Operations

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