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Added 1 month ago
FG
Lead Software Engineer, Full-Stack Applications - Ratings Technology
Fitch Group
Toronto, ON
- $160,000 to $200,000 CAD / year
…applications used by analysts worldwide, with high visibility to senior leadership and the ability to influence technology strategy across Ratings…
Added 3 months ago
TR
Senior Software Engineer - AI (Materia AI)
Thomson Reuters
Remote, Canada
- Full-time
- Remote
…for tax and accounting professionals, and we’re looking for a Senior Software Engineer who can architect high‑performance backend systems that bring real‑world AI capabilities to life. If…
Added 29 days ago
N
Technical Director Pre-Production - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
Mentor mid-level TDs within the team and assist in orientation with senior new starters.
Added 5 months ago
Data Scientist
Opendoor
Toronto, Ontario
We are looking for mid to senior level Data Scientists. In this role, you will be a core driver of how Opendoor prices real estate at scale. You’ll operate at the intersection of economics,…
Added 5 months ago
N
Technical Director Performance
Netflix
Vancouver, British Columbia
- Full-time
Mentor mid-level TDs within the team and assist in orientation with senior new starters.
Added 6 months ago
Q
LLM Serving Engineer (Cloud AI Engineering), Senior / Staff Engineer
Qualcomm
Markham, ON
- Full-time
Strong Python development skills for large-scale projects with passion for software engineering.
Added 6 months ago
Q
LLM Serving Engineer (Cloud AI Engineering), Senior / Staff Engineer
Qualcomm
Markham, Ontario
- Full-time
Strong Python development skills for large-scale projects with passion for software engineering.
Added 1 month ago
Senior Automation Engineer
ATS Automation
Montreal, Quebec
As a Senior Automation Engineer, you will apply your diverse knowledge of engineering principles and practices to a broad variety of assignments and related fields, making decisions…
Added 29 days ago
Transformation Engineer - Software Development, AI & Quality Engineering
Fitch Group
Toronto, ON
…platforms and applications. The ideal candidate is a strong developer who can apply AI, automation and engineering best practices to accelerate delivery, improve platform reliability,…
Added 5 months ago
Implementation Associate
Forma.ai
Toronto, Ontario
Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers
Added 1 month ago
Senior Software Engineer - Fullstack
Databricks
Vancouver, BC
5+ years of experience with server-side web technologies (eg: Node.js, Java, Python, Scala, C#, C++,Go).
Added 3 months ago
TT
Montreal, Senior Software Developer - AI Platform
Terzo Technologies
Montreal, Quebec
- Full-time
…more.</div><div>Opportunity</div><div><br></div><div>The Terzo Data Science team is seeking a skilled Senior Software Developer with a passion for designing and building innovative…
Added 2 months ago
Software Developer - Order Gateway
Squarepoint Capital
Montreal, QC
…for multiple asset classes. We are seeking a highly skilled senior developer who thrives on tackling technical challenges. This is an ideal opportunity for an ambitious developer seeking to…

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Forma.ai

Implementation Associate

Toronto, ON, Canada

Salary range: $80K - $100K CAD

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Job details

Pay: Salary range: $80K - $100K CAD
Experience: +2 years of relevant working experience
Posting language: English
Posted: Apr 21, 2026

Original job description

About Forma.ai:

Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.

Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.

We’re welcoming equally driven individuals who are excited about creating something big!

About the Team:

The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program.

If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you!

What you’ll be doing:

Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers
Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs
Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests
Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation
Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success
Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives.
Be responsible for developing Sales Performance Management (SPM) expertise by identifying areas of improvement in SPM processes (crediting, payroll process) and strategy (IC plan design, quota setting, etc.)

What we're looking for:

Education or Background in Engineering, Commerce, Mathematics and/or Statistics
+2 years of relevant working experience
Experience in working with large datasets and a strong understanding of logical structures of databases and workflows a plus
Strength in Excel to perform data profiling, segmentation, and aggregation
Understanding of data architecture and process flows
Analytical problem-solving ability, organizational, and project management skills
Ability to take ownership and run with tasks in a fast-paced and evolving environment
Understanding of common analytical and presentation tools (i.e., Excel, PowerPoint)

Nice to haves:

Experience with SQL and/or Python
Experience with sales incentive compensation

Additional Job Info:

This position is for an existing vacancy
Salary range: $80K - $100K CAD

What you can expect from us

Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success.

Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.

Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.

Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for, whether that’s as an individual contributor or as a people leader.

Our Values:

Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.

Use of AI for Recruitment

Currently, Forma.ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.

Our commitment to you:

Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we’re looking forward to reading yours.

We thank all candidates for their interest however only qualified applicants will be shortlisted.

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More about this job

Responsibilities

The Associate, Customer Operations will manage day-to-day customer relationships and act as an architect for new customers by translating data inputs into system logic. They will also work with product and engineering teams to implement new features and optimize sales performance management processes.

Requirements

Candidates should have a background in Engineering, Commerce, Mathematics, or Statistics with at least 2 years of relevant experience. Strong analytical skills and experience with large datasets, as well as proficiency in Excel, are essential.

Skills

Data Analytics
Project Management
Analytical Problem-Solving
Excel
SQL
Python
Sales Performance Management

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