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Added 6 months ago
Analyst, Strategy, Governance and project control
Bombardier
Montreal, Quebec · St-Laurent, Québ
You are proficient in Microsoft Office and Teams tools, including MS Project Power BI (an asset) and Python (an asset).
Added 1 month ago
Senior Quality Assurance Engineer
NetBrain
Toronto, ON
High proficiency in computer technology and advanced programming ability with Python, Java, Go or other general-purpose programming languages.
Added 4 months ago
CI
Lead Software Engineer, AI & Emerging Tech
CPP Investments | Investissements RPC
Toronto, Ontario
- Full-time
…senior engineer passionate about coding, with deep expertise in python, emerging tech, cloud infrastructure, and AI/ML - and thrives in a fast-paced, exploratory…
Added 1 month ago
C
Forward Deployed Engineer, Sovereign AI
Cohere
Remote, Canada
- $175,000 to $385,000 CAD / year
- Full-time
- Remote
You have shipped (lots of) Python in production
Added 1 month ago
O
Analyst, Total Plan Risk Management
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Experience using Python, Power BI, or similar analytical and visualization tools.
Added 1 month ago
EA
Economic Data Analyst/Scientist
Environics Analytics
Toronto, ON
- Full-time
Skilled in Python for data processing, statistical analysis, and visualizations.
Added 2 months ago
DevOps Systems Administrator – Linux
Global Relay
Vancouver, BC
Enjoys automating away manual tasks using scripting (Bash, Python, etc.) and configuration management tools such as Ansible
Added 5 months ago
S
AI Builder / Forward Deployed Engineer
Sagard
Toronto, Ontario
- Full-time
Added 1 month ago
MS
GenAI and Python Developer (Hybrid)
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as a GenAI and Python Developer to lead the strategy, architecture, delivery, and evolution of complex technology solutions while driving engineering…
Added 7 months ago
Lead Developer
Purdys Chocolatier
Vancouver, British Columbia
We’re looking for a Lead Developer to join our IT team based in the 8330 Chester Office in Vancouver, BC! This person will report to the IT Operations Manager.
Added 29 days ago
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Head of Character Effects (CFX) - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
Strong scripting and/or programming skills (e.g., Python, VEX) and familiarity with Linux-based workflows
Added 3 months ago
S
Senior Manager, Data Science
SOTI
Mississauga, Ontario
- Full-time
It all started with a classic story about one developer’s vision. In 1995, Carl Rodrigues, President and CEO of SOTI, has developed solutions for managing mobile device screens from a…
Added 1 month ago
CD
Distributed Systems Engineer
Cadence Design Systems
Vancouver, BC
- Full-time
You'll contribute to the core distributed infrastructure for a Python-based platform orchestrating high-performance C++ solvers, working on:
Added 4 months ago
Architect
Benevity
Toronto, Ontario
Proficiency in programming and analytics using Python, SQL, and Jupyter Notebooks
Added 4 months ago
Architect
Benevity
Calgary, Alberta
Proficiency in programming and analytics using Python, SQL, and Jupyter Notebooks
Added 5 months ago
P
Principal Pre-sales Engineer - ALM (Automotive)
PTC
Canada
- Full-time
Added 2 months ago
C
Senior Systems Developer, IT.
Clio
Toronto, ON · Burnaby, BC · Calgary, AB
- Full-time
We are looking for an experienced Senior Systems Developer with strong system analysis and integration development capabilities to join our IT Systems team, with a primary allocation to the…
Added 1 month ago
E
MTS 2, Staff Full Stack Engineer
eBay
Remote, Canada
- Full-time
- Remote
10+ years of software engineering experience, with strong expertise in Python and Javascript, and deep familiarity with their ecosystems and frameworks
Added 1 month ago
E
MTS 2, Full Stack Engineer
eBay
Toronto, Ontario
- Full-time
10+ years of software engineering experience, with strong expertise in Python and Javascript, and deep familiarity with their ecosystems and frameworks
Added 1 month ago
JS
BI Data Engineer
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
Strong data wrangling, pipeline and basic web development skills. Experience with .NET, Java Script, Python and CSS.
Added 1 month ago
JC
BI Data Engineer
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
Strong data wrangling, pipeline and basic web development skills. Experience with .NET, Java Script, Python and CSS.
Added 2 months ago
Ingénieur(e) en soutien de production | Programme diplômés Cloud, DevOps et SRE / Production Support Engineer | Cloud, DevOps & SRE Graduate Programme
mthree
Montreal, Quebec
Une expérience avec des langages de programmation ou de scripts tels que Python, Bash, JavaScript ou des technologies similaires.
Added 3 months ago
Analyste au soutien à la production / Graduate Production Support Analyst – Canada (Montreal)
mthree Recruiting Portal
Montreal, Quebec
Comment écrire un programme informatique de base en Python, y compris l'entrée utilisateur, les structures de données communes et le flux de contrôle.
Added 3 months ago
Analyste au soutien à la production / Graduate Production Support Analyst – Canada (Montreal)
mthree Recruiting Portal
Montreal, Quebec
Comment écrire un programme informatique de base en Python, y compris l'entrée utilisateur, les structures de données communes et le flux de contrôle.
Added 5 months ago
Manager, Customer Operations
Forma.ai
Toronto, Ontario

Forma.ai

Manager, Customer Operations

Toronto, ON, Canada

Salary range: $115K - $140K CAD

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Job details

Pay: Salary range: $115K - $140K CAD
Experience: +4 years of relevant working experience
Posting language: English
Posted: Apr 21, 2026

Original job description

About Forma.ai:

Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.

Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.

We’re welcoming equally driven individuals who are excited about creating something big!

About the Team:

The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program.

If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you!

What you’ll be doing:

Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers
Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs
Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests
Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation
Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success
Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives.
Be responsible for developing Sales Performance Management (SPM) expertise by identifying areas of improvement in SPM processes (crediting, payroll process) and strategy (IC plan design, quota setting, etc.)

What we're looking for:

Education or Background in Engineering, Commerce, Mathematics and/or Statistics
+4 years of relevant working experience
Experience in working with large datasets and a strong understanding of logical structures of databases and workflows a plus
Strength in Excel to perform data profiling, segmentation, and aggregation
Understanding of data architecture and process flows
Analytical problem-solving ability, organizational, and project management skills
Ability to take ownership and run with tasks in a fast-paced and evolving environment
Understanding of common analytical and presentation tools (i.e., Excel, PowerPoint)

Nice to haves:

Experience with SQL and/or Python
Experience with sales incentive compensation

Additional Job Info:

This position is for an existing vacancy
Salary range: $115K - $140K CAD

What you can expect from us

Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success.

Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.

Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.

Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for, whether that’s as an individual contributor or as a people leader.

Our Values:

Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.

Use of AI for Recruitment

Currently, Forma.ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.

Our commitment to you:

Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we’re looking forward to reading yours.

We thank all candidates for their interest however only qualified applicants will be shortlisted.

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More about this job

Responsibilities

The Manager will own the day-to-day customer relationship, acting as an architect to translate business logic into system logic and commission engine architecture for new customers. They will also work with internal teams to articulate feedback and manage customer expectations regarding deliverables and timelines.

Requirements

Candidates should have an education or background in Engineering, Commerce, Mathematics, and/or Statistics, along with over four years of relevant working experience. A strong understanding of working with large datasets, database logic, and process flows is required, alongside analytical problem-solving and project management skills.

Skills

Data Analytics
Sales Operations
Data Inputs
Business Logic
Platform Updates
Change Requests
Project Management
SPM Expertise
IC Plan Design
Quota Setting
Data Profiling
Segmentation
Aggregation
Organizational Skills

Visa sponsorship

Not detected in the job text

Keywords

Series B Startup
Sales Compensation
Commissions
Customer Operations
Platform Implementation
Sales Performance Management
SPM
Data Analytics
Stakeholder Management
Rule Logic
Commission Engine
Product Feedback
Automation
IC Plan Design
Quota Setting
SQL
Python

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