Find work in Canada.

622,961 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 2 days ago
Branch Manager, Kelowna
Odlum Brown
Kelowna, BC
The Branch Manager, Kelowna supports advisory team members and works closely with Vice President Wealth Management, Head Wealth Management Enablement, and the Chief Compliance Officer to…
Added 2 days ago
CH
Case Manager Poss-Abilities (1 Permanent Full-Time)
CASS Human Resources
Calgary, AB
- Full-time
The Calgary Alternative Poss-Abilities (CAPA) program supports a strengths-based, client-directed approach to service. We endeavor to assist adults by providing support and advocacy with…
Added 2 days ago
C
Watches & Fine Jewelry Sales Specialist
CHANEL
Toronto, ON · HOLT RENFREW YORKDALE WFJ
- Full-time
…also help build brand and customer loyalty through excellent client service, product knowledge and care, personal presentation and…
Added 2 days ago
B
Wealth & Tax Planning Consultant, Private Wealth
BMO
Montreal, QC · IBMM
- Full-time
…planning needs. Supports the growth and retention of HNW/UHNW client assets through specialized planning solutions that help to broaden the dialogue and enhance the client relationship in…
Added 2 days ago
C
Environmental Project Manager
Canacre
Remote, Canada
- Full-time
- Remote
defined scope from the client delivered on time and on budget. The Project Manager will have direct
Added 2 days ago
FH
Client Services Assistant, Home Health - Community South Fraser
Fraser Health
White Rock, BC
- Full-time
Coordinates financial, administrative and contract aspects of client services and care management under the direction of the Manager, Clinical Services or assigned clinical staff.
Added 2 days ago
EM
Part-Time Retail Sales Representative for Carlsberg - London
Encore Market Engagement
London, ON
- Part-time
Our client The Carlsberg Group, one of the world’s leading brewery companies, with a rich heritage dating back to 1847. Carlsberg is behind some of the most iconic beer brands globally,…
Added 2 days ago
Superintendent
Pomerleau
Surrey, BC
…will work closely with the project management team, various client groups and subtrades to ensure project excellence through your outstanding leadership, keen eye for detail and commitment…
Added 2 days ago
PM
Manager, Compliance
Picton Mahoney Asset Management
Toronto, ON
- Full-time
…in Ontario™ 2024 - 2025 | Best Workplaces™ for Professional Development 2025, 2026 | Best Workplaces™ for Young Talent…
Added 2 days ago
K
Project Engineer
Kent
Calgary, AB
- Full-time
…engineering work for projects in Canada. Working with the Project Manager, Project Engineering Manager, and discipline leads, you will track deliverables, resolve interfaces, and help the…
Added 2 days ago
Client Service Processor, temporary 6-month contract
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Direct to Head Office (D2HO). The Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for…
Added 2 days ago
Technical Project Manager, Customer Operations
Forma.ai
Toronto, ON
If you're passionate about project management, client collaboration, and technology-enabled business transformation, we'd love to hear from you!
Added 2 days ago
B
Machine Learning Developer, Winter 2027 ( Co-op/Internship) - 4 months
BMO
Toronto, ON · BMOPLACE
- Full-time
Drives the overall software development lifecycle including working across functional teams to transform requirements into features, managing development teams and processes, and conducting…
Added 2 days ago
MO
Business Development Manager
Marketers on Demand
Toronto, ON · Greater Toronto Area, Canada
- $70,000 to $85,000 CAD / year
- Full-time
MoD is seeking a Business Development Manager to join our client's team! This is a hands-on role where you'll be the primary point of contact for key partners, driving business growth and…
Added 2 days ago
CF
Program Support Manager, MFS
Canadian Forces Morale and Welfare Services
Cold Lake, AB
- Full-time
The Program Support Manager, MFS will manage, develop, implement and evaluate MFS programs, services and initiatives to meet the needs of the military community, develop and maintain…
Added 2 days ago
CF
Senior Manager, MFS
Canadian Forces Morale and Welfare Services
Cold Lake, AB
- Full-time
The Senior Manager will lead and manage the implementation, evaluation and reporting of key initiatives as directed by Associate Director, Resilience and Engagement, Policy and Program…
Added 2 days ago
T
Sr. Manager IT Operations
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 days ago
V|
Technical and Regulatory Specialist
Veolia | North America
Ottawa, ON
- Full-time
Broker Client Pricing: Act in a TSR capacity for specific brokers who are requesting pricing for disposal into the Veolia network. Activities would include pricing, service requests and…
Added 2 days ago
V|
Plant Manager / Contract Manager
Veolia | North America
Toronto, ON · Etobicoke, ON
- Contract
We are seeking an experienced and vision-driven Plant Manager / Contract Manager to lead our facility operations in Toronto.
Added 2 days ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Fredericton, NB
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 2 days ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Moncton, NB
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 2 days ago
CL
Client Service Processor, temporary 6-month contract
Canada Life
London, ON
- Full-time
Reporting to the Associate Manager of Direct to Head Office (D2HO). The Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for…
Added 2 days ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Victoria, BC
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 2 days ago
AW
Bilingual Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
Added 2 days ago
AW
Bilingual Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook

Forma.ai

Technical Project Manager, Customer Operations

Toronto, ON, Canada

Salary range: $120K - $150K CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary range: $120K - $150K CAD
Experience: 5+ years of relevant experience in project management, implementation, consulting, or customer-facing delivery roles
Posting language: English
Posted: Nov 5, 2026

Original job description

About Forma.ai:

Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.

Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.

We’re welcoming equally driven individuals who are excited about creating something big!

About the Team:

The Customer Operations team works closely with new and existing customers to implement Forma's platform, manage ongoing initiatives, and optimize our clients' Sales Performance Management (SPM) processes.

We partner with customers to understand their business needs, translate requirements into actionable project plans, and deliver solutions that drive meaningful business outcomes. Our team works cross-functionally with Product, Engineering, and other internal teams to ensure successful implementations and continuous improvement.

If you're passionate about project management, client collaboration, and technology-enabled business transformation, we'd love to hear from you!

What you’ll be doing:

Manage customer projects end-to-end, from planning and requirements gathering through execution, delivery, and post-launch activities, ensuring projects are delivered on time and aligned with customer expectations

Own project plans, timelines, milestones, and deliverables, proactively identifying risks, dependencies, and issues and driving them to resolution

Build and maintain strong working relationships with customer stakeholders, coordinating across business and technical teams to ensure alignment and successful project outcomes

Facilitate discovery sessions and workshops to understand customer business requirements, processes, and objectives, translating them into clear project requirements and actionable workstreams

Coordinate cross-functional delivery efforts with Forma's Product, Engineering, and Customer Operations teams, ensuring priorities, responsibilities, and timelines are clearly defined

Develop a working understanding of Forma's platform, data structures, and commission calculation logic to effectively manage implementation activities, assess dependencies, and facilitate discussions between business and technical stakeholders

Monitor project progress, communicate status updates, manage stakeholder expectations, and escalate risks or blockers as appropriate

Support customer change requests, enhancements, and ongoing initiatives by coordinating requirements, prioritization, and delivery

Identify opportunities to improve project delivery processes, customer workflows, and operational efficiency through automation and continuous improvement

Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives

Develop a strong understanding of Sales Performance Management (SPM), including incentive compensation, crediting, payroll processes, quota setting, and incentive plan design, to support effective customer project delivery

What we're looking for:

Education or background in Engineering, Commerce, Business, Information Systems, or a related discipline

5+ years of relevant experience in project management, implementation, consulting, or customer-facing delivery roles

Strong project management skills, including planning, organization, prioritization, risk management, and execution

Experience managing multiple projects or workstreams simultaneously in a fast-paced environment

Excellent communication and stakeholder management skills, with the ability to coordinate effectively across business and technical teams

Ability to gather customer requirements, including data migrations and integrations, and translate business needs into actionable project plans. Requires experience managing data migration or integration projects, along with the ability to analyze data extracts and identify data quality issues

Strong analytical and problem-solving skills, with comfort working with data and understanding business processes

Ability to take ownership, drive accountability, and independently move projects forward

Nice to haves:

Experience with SQL, Excel-based data analysis, or other analytical tools

Experience with sales performance management or incentive compensation

Additional Job Info:

This position is for an existing vacancy
Salary range: $120K - $150K CAD

What you can expect from us

Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success.

Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.

Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.

Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for, whether that’s as an individual contributor or as a people leader.

Our Values:

Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.

Use of AI for Recruitment

Currently, Forma.ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.

Our commitment to you:

Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we’re looking forward to reading yours.

We thank all candidates for their interest however only qualified applicants will be shortlisted.

Apply About employer

More about this job

Responsibilities

Manage end-to-end customer projects, including requirements gathering, project planning, and cross-functional delivery. Build strong stakeholder relationships while ensuring project milestones are met and business objectives are achieved.

Requirements

Requires 5+ years of experience in project management or implementation roles with a background in business, engineering, or information systems. Candidates must possess strong analytical skills and experience managing data migration or integration projects.

Skills

Project management
Stakeholder management
Requirements gathering
Risk management
Data migration
Integration management
Sales performance management
Incentive compensation
Business analysis
Cross-functional collaboration
SQL
Data analysis
Process improvement
Technical project delivery
Problem solving

Benefits

Employee stock ownership plan
Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Paid parental leave
Training stipend

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Customer Operations
Sales Performance Management
SPM
Incentive Compensation
Data Migration
System Integration
SQL
Data Analysis
Business Strategy
Stakeholder Management
Risk Management
Process Optimization
Automation
Implementation
Consulting
Engineering
Information Systems
Commerce
Cross-functional Teams
Product Development
Commission Calculation
Requirement Gathering
Project Delivery
Software Platform

Report this job