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Added 18 days ago
Software developer (full stack)
Fourwaves
QC
Added 18 days ago
Content & growth marketer
Fourwaves
QC
Added 18 days ago
Customer success manager
Fourwaves
QC
Added 18 days ago
Account executive
Fourwaves
QC

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Fourwaves

Customer success manager

QC, Canada

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Job details

Posting language: English
Posted: Sep 23, 2024

Original job description

Fourwaves is conference management software for academic conferences: abstract submissions, peer review, registration, event website, program and conference app in one platform, built for researchers at universities, scientific societies and research networks. Our mission: supporting scientific events to break down the silos in research.

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More about this job

Responsibilities

The Customer Success Manager at Fourwaves will support academic conference organizers who use the platform.

Requirements

Candidates need to fit a role working with researchers and academic event organizers.

Skills

Client onboarding
Customer communication
Account management
Event management software
Academic conference operations
Stakeholder engagement
Problem solving
Client training

Keywords

Customer Success
Customer Success Manager
Account Management
Client Success
Conference Management
Academic Conferences
Event Management
Event Software
SaaS
Research Events
Scientific Societies
Peer Review
Abstract Submission
Event Registration
Higher Education
Scientific Research
Client Onboarding
Customer Retention

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Open jobs in Canada

Software developer (full stack)

Content & growth marketer

Customer success manager

Account executive