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Added 29 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- From $17.95 CAD / hour
- Part-time
Complete designated opening and closing procedures and support fellow Team Members as needed.
Added 1 hour ago
CH
Project Services Sales Representative (Remediation Services)
Clean Harbors
Vancouver, BC
- Full-time
Clean Harbors is looking for a Project Services Sales Representative (Remediation Services). This role has direct responsibility for the profitable revenue growth throughout the designated…
Added 1 hour ago
CH
Project Services Sales Representative
Clean Harbors
Edmonton, AB
- Full-time
Clean Harbors is looking for a Project Services Sales Representative (Remediation Services), this role has direct responsibility for the profitable revenue growth throughout the designated…
Added 1 hour ago
VC
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
- $33,000 to $83,000 CAD / year
- Full-time
Viessmann is looking for a dynamic Inside Sales Representative to join our team in Langley, BC. In this role, you’ll be the operational backbone of our sales engine - ensuring flawless…
Added 3 hours ago
S
Project Manager I - BC Mental Health and Substance Use Services
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
…coordinates planning, implementation, and activation activities to support the successful opening of the Prince George Tertiary Mental Health and Substance Use Expansion Project. The role…
Added 5 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 7 hours ago
CG
Manager, Risk Modelling
Canada Guaranty
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Develop and maintain an industry leading adjudication model to support the risk adjudication strategy.
Added 7 hours ago
PH
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
Provincial Health Services Authority
Vancouver, BC
- Part-time
Provide education and support to clients, families and groups using a health promotion approach regarding matters such as pregnancy, the birth experience, postpartum, newborn care and…
Added 7 hours ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Part-time
Provide education and support to clients, families and groups using a health promotion approach regarding matters such as pregnancy, the birth experience, postpartum, newborn care and…
Added 7 hours ago
MC
Link Layer Integration Testing Manager (35387)
Myticas Consulting
Ottawa, ON
- Full-time
…Engineering, RF Engineering, Payload Engineering, Network Engineering, Operations, Software Development, and external suppliers to deliver high-quality system…
Added 9 hours ago
F&
Showroom Assistant, Color & Design Sales
Farrow & Ball
Toronto, ON
- $20.5 CAD / hour
- Full-time
Use POS, CRM, Microsoft Office, iPads, and other business systems to support sales and operations.
Added 12 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 12 hours ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
…situated and innovative , nationally recognized and working in support of UVic’s Plans, including the Strategic Plan, Indigenous Plan, Equity Action Plan, and the Climate and Sustainability…
Added 14 hours ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
…trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business…
Added 14 hours ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
…trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business…
Added 15 hours ago
WL
Technical Counter Sales Representative
Wainbee Limited
Cowichan 1, BC
- Full-time
As a Technical Counter Sales Representative, you're the first person our customers see and talk to. They come in with a problem - a hose that burst, a fitting that won't seal, a machine…
Added 16 hours ago
Financial Service Representative
Money Mart
New Minas, NS
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 17 hours ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 17 hours ago
U
Route Trainee - UniFirst Canada
UniFirst
Clairmont, AB
- Full-time
…our robust, blended learning programs while supporting daily operations and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries,…
Added 17 hours ago
PH
Physiotherapist, Critical Care - BC Children’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Full-time
Added 17 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 18 hours ago
Overnight Customer Service Representative
Circle K
Tantallon, NS
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 18 hours ago
T
PIA Client Service Associate
TD
Kingston, ON
- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 19 hours ago
CG
Lead, Operations
Canada Goose
Ottawa, ON · Rideau Centre
- Full-time
…community that believes in living bravely and coming together to support game-changing…
Added 19 hours ago
CK
Customer Service Representative
Circle K
Riverview, NB
- Full-time
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…

Closed listing

Fraser Health

Manager, Informatics

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary
Job type: Full-time
Closing date: Oct 9, 2026
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Salary

The salary range for this position is CAD $60.75 - $87.33 / hour
Job Summary

Bring your demonstrated leadership and consultation skills to this exciting opportunity as a Manager of informatics, Digital Facilities Services and Solutions with Fraser Health's Health Digital Patient and Provider Experience team. This role is responsible for providing leadership in developing, implementing, and sustaining digital facilities, building, security and patient access and flow solutions and support services within Fraser Health. In addition to primary liaison duties, this role involves supporting Capital Facilities Projects. Responsibilities encompass strategic planning, business case development, project scoping, and implementation of Digital Portfolio components.

As part of the digital leadership team, you will collaborate broadly across clinical, corporate, and facilities stakeholders to drive Fraser Health’s long‑term digital vision, championing innovative technologies and best‑practice approaches to service delivery and operational excellence.

Responsibilities:

Provide strategic leadership in the design, implementation, and long‑term sustainment of digital systems and applications, proactively identifying opportunities to advance digital information capture and distribution, while maintaining an enterprise‑wide, multi‑departmental view to drive alignment, integration, and successful adoption
Lead the development of a strategic digital systems roadmap, identifying opportunities to modernize infrastructure, digitize information flows, and optimize systems essential to patient and staff safety, access, flow, capacity management, and operational efficiency, while ensuring these advancements are aligned with sound fiscal stewardship and responsible investment of organizational resources.
Plan and manage the support of the evolution and adoption of digital health systems projects and lead strategies to reduce stakeholder experience friction.
Work collaboratively as a member of the digital health leadership team by functioning as part of a coordinated effort to move forward the Fraser Health Digital Health strategy and by researching, promoting, and adopting best practice models for service delivery.
Drive strategic planning, business case development, project scoping, and integration of digital portfolio components - particularly for capital development projects where digital design excellence is essential.
Collaborate with corporate, clinical, and facilities leaders to evaluate workflows, identify process improvement opportunities, and deploy technologies that strengthen safety, efficiency, and service quality.
Identifies innovative approaches to service delivery and ensures that standards related to the management of personal health, employee or corporate information are maintained and enhanced.
Lead a team of professionals in the successful execution of projects and daily operations, cultivating a positive, collaborative culture that fosters accountability, innovation, and achievement of collective goals.

Education and Experience

Bachelor's Degree in Health Information Management or a related field plus seven (7) years management experience in a medium to large sized organization working with computerized health information systems, or an equivalent combination of education, training, and experience. Experience with acute care electronic health information systems.

Competencies (in addition to mandatory ones already listed)

Strategic thinking with the capability to align digital initiatives with organizational priorities such as safety, access/flow, efficiency, and capital planning.

Comfort with exploring emerging technologies and evaluating applicability to healthcare environments.
Knowledge of enterprise‑scale system integration and interoperability.
Experience evaluating ROI, lifecycle costs, and operational sustainability of digital solutions.
Competence in project scoping, business case development, requirements definition, and implementation oversight.
Ability to work with clinical, corporate, and facilities teams to map workflows and identify improvement or digitization opportunities.
Strong communication and consultation skills for cross‑functional collaboration.
Competence in leading change at the organizational level, including stakeholder alignment and building user acceptance.

Detailed Overview

The Manager, Informatics is responsible for providing leadership in the development, implementation and uptake of health informatics, clinical and corporate information systems within Fraser Health (FH). The Manager, Informatics works with FH Leadership, Corporate, and Clinical Support Services to lead the development and implementation of health and corporate information systems to improve corporate and clinical work processes and patient/employee outcomes.

As a member of the Informatics leadership team, the Manager is part of a coordinated effort to move forward the health, clinical and corporate informatics vision for FH and to work collaboratively with other team members in promoting new technologies and best practice for service delivery.

Responsibilities

Provides leadership in the development of health and corporate information systems and applications including identifying opportunities to move to electronic information capture and distribution, maintaining a multi-departmental authority-wide view of systems to support the adoption of health and corporate information systems.
Plans and manages the support of the evolution and adoption of health and clinical/corporate information systems projects and leads strategies to reduce dependence on paper-based personal health and corporate records.
Develops and maintains the processes necessary to facilitate care provider and employee access to electronic health and corporate information systems, applications and tools.
Works collaboratively as a member of the Informatics leadership team by functioning as part of a coordinated effort to move forward the health and clinical/corporate information management agenda of FH and by promoting and adopting best practice models for service delivery.
Works with business process leaders in financial, corporate, and clinical areas to identify current workflow processes and opportunities for improvement through the effective use of information systems and technologies.
Identifies innovative approaches for information capture, storage, and retrieval and ensures that standards related to the management of personal health, employee or corporate information are maintained and enhanced.
Accountable for project priorities for the health authority and ensures that projects are executed in accordance with FH project management standards and that necessary project resources are in place to ensure successful implementation, in collaboration with assigned business areas.
Ensures the ongoing management/maintenance of negotiated vendor contracts. Negotiates contracts with vendors, ensures payment schedule is distributed, and vendor is upholding contract provisions.
Manages assigned staff by selecting employees, directing, supervising, and evaluating staff to ensure effective performance of duties, promoting, disciplining and initiating employee terminations.
Ensures the implementation of correct human resource standards and procedures, including performance evaluation, education, and orientation as well as compliance with applicable acts, regulations and collective agreements.
Interprets and administers collective agreements, if applicable, covering all bargaining unit employees. Investigates and responds to grievances of a confidential nature. Represents management up to and including Step 3 of the grievance process. Attends Third Party Hearings with the representative of the Employer.
Manages multiple department project budgets under the direction of the Director, by performing activities such as approving and tracking expenditures, identifying budget discrepancies, allocating funds across the areas of responsibility, and providing input into budget development.
Prepares or provides statistical information on workload measurement, department activity, quality assurance and clinical use on a scheduled or requested basis.
Participates on assigned internal and external committees, represents Fraser Health as a decision maker on external opportunities to achieve desired outcomes.

Qualifications

Education and Experience

Bachelor's Degree in Health Information Management or a related field plus seven (7) years management experience in a medium to large sized organization working with computerized health information systems, or an equivalent combination of education, training, and experience. Experience with acute care electronic health information systems.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Demonstrated knowledge of health and corporate information systems.
Demonstrated ability to lead, manage, plan, and implement within the area of responsibility.
Demonstrated ability to work effectively within a highly dynamic environment.
Demonstrated ability to be effective in an environment subject to continuous change.
Working knowledge of applicable regulations, legislation, and collective agreements.
Physical ability to perform the duties of the position.
Proficiency in the use of personal computers

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

About employer

More about this job

Responsibilities

The Manager of Informatics provides strategic leadership in the development, implementation, and sustainment of digital health and corporate information systems. They collaborate with clinical and facilities stakeholders to optimize workflows, manage project budgets, and lead teams to drive operational excellence and patient safety.

Requirements

Candidates must possess a Bachelor's Degree in Health Information Management or a related field. A minimum of seven years of management experience in a medium to large organization working with computerized health information systems is required.

Skills

Strategic planning
Project management
Health informatics
Leadership
Business case development
Systems integration
Change management
Workflow analysis
Stakeholder management
Vendor management
Budget management
Clinical information systems
Process improvement
Interoperability
Digital health strategy

Visa sponsorship

Not detected in the job text

Keywords

Informatics
Digital Facilities Services
Health Digital Patient
Capital Facilities Projects
Strategic Planning
Business Case Development
Project Scoping
Digital Portfolio
Systems Integration
Interoperability
Workflow Mapping
Vendor Contracts
Budget Management
Performance Evaluation
Collective Agreements
Acute Care
Electronic Health Records
Information Capture
Process Improvement
Fraser Health Leadership Framework

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