Job Title: Field Technician
Reports to: Team Lead
Hours: Scheduled to work on a bi-weekly
basis; shifts and hours are subject to change based upon operational needs.
Location: Newfoundland and Labrador (Stephenville,
Springdale, Marystown, St John’s (Avalon Peninsula)
Who are we?
Frontier Technologies is one of Canada’s largest Telecommunications Support and Workforce Optimization organizations. Since 1997 we have grown to almost 150 employees located in ten offices across the country. We are proud of our reputation for the highest level of service for our valued customers and the best work environment for our exceptional employees. As we continue to grow, our goal is to stay connected to our values and committed to the same standard of excellence that got us where we are today. Kerr Group operating companies are Frontier Technologies and Northern Business Intelligence.
What are we looking for?
Frontier Technologies is currently seeking applications for Telecommunications Installation and Repair Technician to join our team in Newfoundland and Labrador
Do you have experience with home electronics? Are you familiar with setting up routers, Wifi and programming remotes? Do you have a background in customer service that you're proud to talk about?
As a member of our field team, you
will be responsible for providing outstanding customer service and technical
expertise through the installation of telephone, internet and cable services
(including the related products) in customer locations. Additionally, you may
be tasked with troubleshooting faults from the pole to the customer premises
which may impair the operations of the services in which we install. You
will also naturally be committed to safety and working in a safe work
environment by demonstrating safe work practices.
Daily Duties and Responsibilities may include:
- Installation
of interior/exterior outlets and lines as well as installation of
telephone, internet and cable services/equipment at the customer location
while providing exceptional customer service.
- Working
at heights with ladders (30+ feet).
- Kneeling,
crouching, bending and overhead work to get assigned tasks completed.
- Heavy
lifting (60+ pounds).
- Use
of specialized tools.
- Maintaining
stock reequipments in vehicles for successful completion of all types of
jobs.
- Completion
of daily safety checks and assessments.
- Maintaining
assigned vehicles and tools in a satisfactory manner.
- Other
duties as assigned by Manager/Team Lead.
Qualifications:
- Satisfactory
Criminal Background check.
- Valid
provincial driver’s license coupled with a satisfactory driving abstract
is an absolute requirement.
- Grade
12 Certificate or equivalent.
- Graduation
from a recognized Electronics Program is considered an asset.
- Relevant
industry installation and repair experience is considered an asset.
- Ability
to work rotating shifts, including evenings (up to 8pm) and weekends,
holidays and emergency situations.
- Ability
to travel to other areas of the region when required (not frequent,
scheduled prior).
Required Skills and Abilities:
- Strong
work ethic.
- Team-oriented
individual.
- Enthusiastic
and willing to learn.
- Working
at heights and with ladders.
- Excellent
people skills.
- Knowledge
of telecommunication infrastructures and voice and data communications
equipment are considered an asset.
- Ability
to follow established policies & procedures with a strong attention to
detail.
- A
commitment to continue learning and skills development.
- Strong
organizational skills with the ability to consistently meet and achieve
outlined metrics.
What can the Kerr Group offer?
- This
position is part of our “piece pay" compensation structure once
training has been completed. Technicians can earn equivalent up to $28/hr
not including bonus.
- Paid
vacation
- Paid
training
- Group
RRSP matching
- Comprehensive
Benefits Package (50% employer paid)
- Company
vehicle and cell phone.
- All
required tools and equipment provided by company.
We’re looking for people who are passionate about what they do, who believe in our core values and want to go above and beyond for our customers every day. If you have a strong work ethic, rise to the challenge, and are motivated by a job well done, we want to hear from you!
We thank you for your interest in Kerr Group of
Companies. All qualified applicants will be considered, however, only those
selected for interview will be contacted.
