General Information:
Job Title: Director of Sales, Technology Delivery
Location: Toronto, ON (Onsite/Hybrid)
Job Type: Full-Time
Hiring Timeline: Immediate
Existing Vacancy: Yes
Application Deadline: Open until Filled
Reporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO)
Travel: 25-40%
Salary Range:
Base: $160k-$180K CAD per year
OTE: Up to 50% of base, paid on hitting targets
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Role Overview:
The Director of Sales, Technology Delivery is responsible for originating and closing API integration, software engineering, and systems implementation engagements.
This role requires strong technical commercial fluency and the ability to sell engineering outcomes while maintaining alignment with architectural feasibility and delivery capacity.
Key Responsibilities:
- Build and manage a qualified pipeline of enterprise technology delivery opportunities from prospecting through close across 3PLs, retailers, and enterprise clients
- Lead early discovery around business objectives, user needs, existing systems, technical constraints, delivery priorities, and investment rationale
- Own pricing, proposal development, and negotiation
- Partner closely with FIQ's architecture, product, engineering, delivery, consulting, and executive teams to shape pursuits, validate solution fit, and present a credible delivery path to clients
- Shape opportunities across product strategy, custom software, modernization, architecture, integrations, data platforms, AI-enabled solutions, and ongoing product development
- Identify cross-sell opportunities across consulting and implementation
- Maintain ongoing client relationships
What you bring:
- A strong record of achieving revenue targets through the sale of technology delivery, custom software, digital transformation, modernization, or related technical services
- Experience in a technology services, digital engineering, supply chain technology, cloud, data, AI, enterprise implementation, or consulting environment where the sale required both commercial discipline and technical fluency
- A consultative sales approach focused on business outcomes, transformation value, and long-term client impact rather than staff augmentation, rate-card selling, or transactional project placement
- Practical fluency across modern application development and relevant areas such as architecture, cloud, APIs and integrations, data, AI, user experience, or platform modernization
- Strong judgment about when to recommend discovery, assessment, roadmap, pilot, initial build, or a broader transformation program
- A demonstrated ability to create new pipeline, open enterprise relationships, manage multi-stakeholder pursuits, and close complex services opportunities
- Executive presence and the ability to communicate technical concepts in clear business language
What Success Looks Like in the First 90 Days:
30 Days In
- Build alignment with engineering and architecture teams
- Understand capacity constraints and margin thresholds
- Identify integration-focused pipeline targets
- Develop technical account maps
60 Days In
- Generate qualified engineering pipeline
- Lead structured technical discovery sessions
- Submit technically validated proposals
- Close early integration or feature-build engagements
90 Days In
- Demonstrate technology delivery bookings
- Improve pipeline coverage within lane
- Show disciplined margin-aligned deal structuring
- Deliver forward-looking technical revenue plan
Key Performance Indicators (KPIs):
- Technology delivery bookings
- Average project margin
- Technical win rate
- Forecast discipline
- Expansion revenue within the lane
Why You'll Love Working Here:
At Fulfillment IQ, we don't just build supply chain solutions. We build careers, friendships, and unforgettable experiences.
We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.
Here's what makes working with us a rewarding experience:
Work That Matters
Build systems that directly impact global commerce and supply chain performance.
Career Growth That Matters
We invest in mentorship, leadership development, learning budgets, and long-term career growth.
Flexibility to Thrive
We support remote and hybrid work models by offering multiple office locations to help you perform at your best.
We Celebrate You
From team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance.
A Collaborative Culture
Work alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards.
Perks you'll appreciate:
- Employee Health: Comprehensive health and dental coverage for you and your family
- Time Off: Competitive paid time off and flexible leave policies
- Retirement: Retirement savings programs and employer contributions
- Professional Growth: Dedicated learning and development budget
- Flexible Work: Remote and hybrid work options
- Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.
- Community Engagement: Team events, meetups, and company offsites
Use of Artificial Intelligence in Hiring:
FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact
[email protected].
Accommodations:
FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact
[email protected] and we will work with you to meet your needs.
Candidate Privacy:
Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions:
[email protected].
Equal Opportunity:
Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
Learn More About Us:
Website: fulfillmentiq.com
LinkedIn: Fulfillment IQ
Spotify: eCom Logistics Podcast Spotify
YouTube: eCom Logistics Podcast YouTube
