Customer service representative jobs in Niagara Falls, ON and nearby

Within 25 km

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Added 20 hours ago
K
Bilingual Customer Service Representative
Kelly
St. Catharines, ON
- Full-time
We're looking for an enthusiastic, motivated individual to join our client’s team as a Bilingual Customer Service Advisor in St. Catharines, ON!
Added 1 day ago
NN
Bilingual Customer Service Representative
Niterra North America, Inc.
Niagara-on-the-Lake, ON
- $50,000 to $60,000 CAD / year
- Full-time
The Bilingual Customer Service Representative supports customers in English and French by accurately processing orders and credit requests and resolving questions about orders, delivery,…
Added 1 day ago
FH
Industrial Customer Service Representative
Fuze HR Solutions
St. Catharines, ON
- Full-time
3-5 years of experience with customer service
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 13 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
St. Catharines, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 14 days ago
DI
Customer Service Representative
Desjardins Insurance
Fort Erie, ON
- Full-time
This is a full-time, on-site Customer Service Representative role located in Fort Erie, ON. The role involves assisting customers with inquiries, providing exceptional customer support,…
Added 15 days ago
L
Customer Service Assistant Department Manager - Full Time
Longo's
Welland, ON
- Full-time
We are looking for a Customer Service Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 18 days ago
T
Customer Service Representative
TD
St. Catharines, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 19 days ago
customer service representative CN (H)
U-Haul
Niagara Falls, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 22 days ago
SC
Customer Service Assistant (Part-Time)
St Catharines Public Library
St. Catharines, ON
- $29.21 to $34.16 CAD / hour
- Part-time
This position reports to the Manager, Customer Service and functions as part of the Customer Service team providing and supporting information and reference services, reader’s advisory,…
Added 25 days ago
Customer Service Representative
U-Haul
St. Catharines, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
R
Customer Service Associate (Open availability)
RONA
Welland, ON
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 28 days ago
B
Customer Service Representative
BMO
Welland, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
PT Contact Centre Representative
CAA Niagara Talent Management Team
Thorold, ON
Experience providing excellent customer service
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
Welland, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
St. Catharines, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
St. Catharines, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
St. Catharines, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Fuze HR Solutions

Industrial Customer Service Representative

St. Catharines, ON, Canada

Compensation- upto $55k+benefits · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Compensation- upto $55k+benefits
Job type: Full-time
Apply by: Dec 9, 2026
Experience: 3-5 years of experience with customer service
Posting language: English
Posted: Nov 9, 2026

Original job description

realize this vision together.

We are seeking a dedicated and engaging individual who is ready and willing to challenge themselves by utilizing their unique collection of knowledge, skills and experience in new ways in the following capacity:

What you will be doing:

Act as first point of contact for customers via phone, email or in-person (sales counter).
Complete order processing (including freight selection, order reception by phone, e-mail, in-person and customer invoicing).
Engage in product sourcing, quoting and quote follow-up, ordering, and expediting activities based on customer requirements.
Effectively manage and resolve customer concerns, identifying issues and suggesting/implementing appropriate solutions; escalate more complex issues as appropriate.
Ensure completion, submission, and reporting (when required) of all appropriate paperwork (i.e. proof of delivery, receipts, invoices, etc.).
Build and maintain sustainable relationships with customers and vendors and collaborate with internal/external teams to ensure high service levels.
Provide after-hours on-call customer support, when required/assigned.
Conduct outbound sales calls to service assigned accounts and promote increased profitability.

Oversee and execute shipping and receiving duties, including verifying and processing incoming and outgoing shipments, ensuring accuracy of orders, and maintaining proper documentation.

Coordinate with carriers, schedule pickups and deliveries, and resolve any issues related to shipment delays or discrepancies.
Manage inventory levels by accurately tracking and reporting stock, coordinating with the warehouse team to ensure timely replenishment
Provide in-person counter sales and other branch-specific support as required.
Actively engage in continuous learning and development, including expanding personal knowledge of CB products & processes.

What you will bring to your team:

Mathematical skills
Proficiency in English is required, and being bilingual in French is considered an asset
Effective problem-solving ability
3-5 years of experience with customer service
Evidence-based decision-making skills
Basic computer literacy
Analytical skills
Clear and effective verbal and written communication
Post-secondary education
Knowledge of customers, products, industry, and vendors
Ability to manage multiple competing priorities, and deal with stress effectively • Attention to detail

Compensation- upto $55k+benefits

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the first point of contact for customers, process orders and quotes, resolve concerns, and build relationships with customers and vendors. Handle shipping, receiving, inventory tracking, counter sales, account outreach, and related documentation while coordinating with internal teams and carriers.

Requirements

The role requires 3–5 years of customer service experience, post-secondary education, basic computer literacy, and knowledge of customers, products, the industry, and vendors. Candidates should demonstrate strong communication, problem-solving, mathematical and analytical skills, attention to detail, and the ability to manage competing priorities; English proficiency is required, while French is an asset.

Skills

Customer Service
Order Processing
Product Sourcing
Quoting
Problem-Solving
Shipping and Receiving
Inventory Management
Sales
Communication
Mathematical Skills
Analytical Skills
Attention to Detail
Decision-Making
Time Management
Stress Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Freight Selection
Customer Invoicing
Product Sourcing
Quoting
Quote Follow-Up
Order Expediting
Customer Concern Resolution
Proof Of Delivery
Vendor Relationships
After-Hours Customer Support
Outbound Sales
Counter Sales
Shipping And Receiving
Carrier Coordination
Inventory Management
Warehouse Coordination
Documentation
Problem-Solving
Decision-Making
Basic Computer Literacy
English
French

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Customer service representative jobs in Niagara Falls, ON and nearby

Bilingual Customer Service Representative

Bilingual Customer Service Representative