Sales Associate - Calgary Boutique
GERDENE is a premium Mongolian cashmere brand dedicated to bringing authentic luxury, exceptional craftsmanship, and sustainable fashion to Canada. As we continue to grow, we are opening in Calgary and are looking for passionate, friendly, and motivated Sales Associates to join our new team.
This is an exciting opportunity for someone who enjoys fashion, retail, and connecting with people. You will play an important role in creating a warm, elevated, and memorable experience for every customer while helping introduce GERDENE’s authentic Mongolian cashmere to Calgary.
Key Responsibilities
- Welcome every customer warmly and deliver an exceptional, personalized shopping experience.
- Learn GERDENE’s product collection, materials, craftsmanship, and brand story in order to confidently assist customers.
- Help customers select cashmere pieces that suit their style, needs, and lifestyle.
- Drive sales by providing thoughtful product recommendations, styling suggestions, and attentive service.
- Build genuine customer relationships and encourage repeat visits through excellent service and follow-up.
- Maintain the boutique’s premium appearance by keeping displays, fixtures, fitting areas, and merchandise clean, organized, and beautifully presented.
- Assist with visual merchandising, product replenishment, stock organization, inventory counts, receiving shipments, and tagging merchandise.
- Process sales accurately using the store’s POS system and assist with cash handling, returns, exchanges, and gift purchases.
- Support opening and closing procedures as assigned.
- Help maintain a positive, welcoming, professional, and team-oriented store environment.
- Share customer feedback, product requests, and observations with the Store Manager to help improve the customer experience.
Qualifications
- Previous retail, customer service, fashion, hospitality, or sales experience is preferred, but not required.
- A friendly, confident, and customer-first attitude.
- Strong communication and interpersonal skills.
- Interest in fashion, premium products, sustainable materials, and luxury retail.
- Reliable, hardworking, detail-oriented, and comfortable taking initiative.
- Ability to work independently as well as collaboratively within a small team.
- Comfortable learning and using retail POS systems; Shopify POS experience is an asset.
- Able to stand for extended periods and assist with light stock handling and merchandising.
- Flexible availability, including weekends, holidays, and occasional evenings as required.
Compensation & Benefits
- Competitive hourly pay plus performance-based commission.
- Employee discount on GERDENE products.
- Paid vacation, based on eligibility.
- Training in luxury customer service, product knowledge, and cashmere care.
- Opportunity to grow with GERDENE as the brand expands across Canada.
Who We’re Looking For
We are not looking only for someone with a long retail resume. We are looking for people who are hardworking, trustworthy, eager to learn, and genuinely enjoy helping others.
You may be a great fit if you enjoy meeting new people, take pride in making a space look beautiful, notice small details, and want to provide customer service that feels personal rather than transactional. You will be an important part of GERDENE’s first impression in Calgary.
If you are excited to join a growing Canadian luxury brand and help create an exceptional new boutique experience in Calgary, we would love to hear from you.
Please submit your resume through LinkedIn or email it to [email protected].
