Department: Quality Assurance
Reports to: Regulatory Affairs Supervisor
Status: Full-time, Hybrid role
The pay range for the role is $52,300 to $87,100 plus bonus, comprehensive benefits, retirement savings plan, paid vacation, and other perks and opportunities.
Purpose:
The scope of this position includes providing a variety of administrative and program support for our Regulatory Affairs and Consumer Relations business units.
Key Responsibilities:
- Acts as project lead for all internal label updates ensuring collaboration amongst stakeholders in the completion of multiple defined project approvals
- Works in close collaboration with a cross-functional team including Sales, Marketing, Operations, QA, QC, Customer Service and IT ensuring a stable and cooperative working relationship at all times
- Manage internal label libraries ensuring only current and up-to-date labels are posted
- Ensures internal and external databases accurately reflect all relevant product information.
- Produces reports and computer data entry of various information for the purpose of maintaining accurate records
- Supports management and maintenance of certification documentation, including but not limited to; Kosher, Halal, Non-GMO Project Verified, Organic and Vegan for new and existing products.
- Supports timely and effective responses to feedback provided by consumers and customers, following established communication and investigation processes
- Other duties as assigned by Director or Supervisor
Qualifications:
- Bachelor Degree in Food Science or related fields.
- Minimum of 3 years of applicable work experience.
- Ability to handle complexity, multiple projects and requests and short timelines
- Self-motivated individual
- Excellent verbal & written communication and organizational skills
- Comfortable with labeling databases, computer software and systems
- Detail oriented, accurate and excellent record keeping skills
- Knowledge of Canadian Food Labelling Regulations is considered an asset.
Gay Lea Foods is a Canadian, dairy farmer‑owned co‑operative with a clear purpose: to enrich life with dairy. Founded in 1958, the co‑operative produces high‑quality dairy products while creating lasting value for farming families, meaningful opportunities for employees, and positive impact in communities across Canada. As a co‑operative, Gay Lea Foods believes that when the business succeeds, its members, people, and communities should succeed along with it. To learn more, visit gaylea.com.
Gay Lea Foods is an equal-opportunity employer and values diversity in our workplace.
Reasonable accommodation is available upon request throughout our recruitment and selection process.
Gay Lea Foods may use artificial intelligence (AI) tools to support aspects of the recruitment process, including screening and assessment.
We are currently accepting applications for this open position.
Thank you for your interest in Gay Lea Foods.
Wishing you all the best with your career search!
