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Added just now
Specialist, Operations Expenses
Definity
Toronto, ON
Full-time
Reporting to the Manager, Operational Expense Management, the Specialist, Operational Expense Management plays a key role in supporting expense planning, forecasting, reporting, and…
Added 1 min ago
Senior Manager, Strategic Planning and Delivery - Enterprise AI (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
Act as project manager/ program manager for select, cross-functional initiatives.
Added 15 mins ago
Account specialist, High Value at Risk (HVAR)
BMO
AB · Alberta, Canada
Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 27 mins ago
Financial Planning and Performance Manager
The Magnum Ice Cream Company
Toronto, ON
Full-time
Financial Planning & Performance Manager is key business partner to the TMICC Canada Cross-Functional and Leadership Teams, playing a central role in shaping commercial decisions, growth…
Added 27 mins ago
Senior Manager, Strategic Planning and Delivery - Enterprise AI (T & I) (Telework/Hybrid)
CBC/Radio-Canada
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Full-time
Act as project manager/ program manager for select, cross-functional initiatives.
Added 46 mins ago
Senior PSP Strategy Advisor
Sanofi
Toronto, ON
Full-time
Champions the integration of digital health technologies, AI-powered insights, and advanced analytics into PSP strategy and program design
Added 46 mins ago
Senior Product Manager Vaccines
Sanofi
Toronto, ON
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Leverage market research, field insights, advisory boards, and analytics to identify opportunities and optimize performance.
Added 59 mins ago
Volumetric Accounting Analyst
South Bow
Calgary, AB
Full-time
…operational, and business priorities. This role reports to the Manager, Rates & Volumetric…
Added 59 mins ago
Manager, Business Development
Walmart Canada
Mississauga, ON
Full-time
…customers. Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans. Strive for Excellence: Consistently raises…
Added 59 mins ago
Manager, Business Development
Walmart Canada
Mississauga, ON
Full-time
…customers. Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans. Strive for Excellence: Consistently raises…
Added 1 hour ago
Sr. Product Manager, Mobile App
Rivian and Volkswagen Group Technologies
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$96,800 to $128,260 CAD / year
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We are seeking a Product Manager to help lead the Rivian mobile app experience. The app is how owners live with their vehicle every day: checking status and state of charge, sending remote…
Added 1 hour ago
Digital Marketing Manager, Newcomer Segment
Royal Bank of Canada
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…for International Banking and Segments team. As the Channel Manager, you'll optimize the website and landing pages, develop innovative tools, and enhance the overall user experience. This…
Added 1 hour ago
Digital Marketing Specialist
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Are you a performance-focused digital marketer who knows how to turn audience insights into action and marketing strategies into measurable results? The City of Medicine Hat is looking for…
Added 1 hour ago
Product Manager
KingFisher Boats Inc.
Vernon, BC
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As Product Manager, you will lead the planning and development of KingFisher's product lineup, translating dealer and customer insights into innovative features, models, and options that…
Added 1 hour ago
Consulting Operations, Manager (Bilingual FR/EN)
PwC Canada
Montreal, QC
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As a Consulting Operations, Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 1 hour ago
Sr Manager, Merchandising & Supplier Management Reporting & Operations
Grainger Canada
Vaughan, ON
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Drive Analytics, Reporting & Business Insights
Added 1 hour ago
Senior Manager, Internal Audit - Wealth Management
RBC
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Leverage emerging technology by utilizing RBC-authorized AI tools to enhance audit efficiency; identify patterns and insights from data sets and collaborate with Data Analysts and Data…
Added 1 hour ago
Digital Marketing Manager, Newcomer Segment
RBC
Toronto, ON
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…for International Banking and Segments team. As the Channel Manager, you'll optimize the website and landing pages, develop innovative tools, and enhance the overall user experience. This…
Added 1 hour ago
Building Energy Coordinator (EIT)
City of Edmonton
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Provide energy efficiency expertise and data-driven insights to inform the design, retrofitting, and operation of City-owned assets and infrastructure
Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
Conversational MoveWorks AI Business Analyst (P2)
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$100 to $110 USD / hour
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Employee task automation and manager self service capabilities
Added 1 hour ago
Technical Sales Representative
SFC Energy North America
Calgary, AB
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…Representative to join our team. Reporting to the Regional Sales Manager, this role is responsible for driving sales growth, building strong customer relationships, and providing technical…
Added 2 hours ago
Research Machine Learning Scientist II
TD
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Analytics, Insights, & Artificial Intelligence
Added 2 hours ago
Senior Manager, Revenue Growth Management
High Liner Foods
ON · Mississauga, ON
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Partner with Sales, Marketing, Finance, Supply Chain and Category/Insights teams to embed RGM thinking into commercial planning, influence senior stakeholders and measure initiative impact.
Added 2 hours ago
Sr. Manager, IT Audit
Open Text Corporation
Mississauga, ON
As the Senior Manager, IT Audit, you will play a critical role in strengthening OpenText's global technology risk and control environment. Reporting to the Director, IT Audit, you will lead…

Genesys

Lead Test Engineer

Toronto, ON, Canada
ON, Canada
AB, Canada
BC, Canada

Pay: $150,000.00 - 196,900.00
Job type: Full-time
Experience: 5+ years of experience in software testing within cloud-based or distributed systems environments
Posting language: English
Posted: Sep 22, 2026

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Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Role Overview:
Drive the quality strategy behind a data platform that powers millions of customer experience decisions every day. In this role, you will own how quality is engineered across batch analytics systems that process high-volume, distributed data at scale. You will influence how teams design, validate, and ship features that directly impact customer insights and business outcomes. At Genesys, we are transforming customer experience through AI-driven innovation and cloud-scale platforms, and you will play a key role in ensuring reliability, performance, and trust in those systems. This position offers visibility across multiple global teams, exposure to modern cloud and data technologies, and the opportunity to shape quality practices that scale with the platform.

Key Responsibilities:

Own the end-to-end quality strategy for batch analytics features, ensuring scalable, reliable validation across data pipelines and APIs
Drive alignment across Product, Engineering, and UX to embed quality into design decisions and delivery workflows
Design and implement automated test frameworks that improve system reliability, reduce defects, and increase deployment confidence
Evaluate architecture and technical designs to identify risks and influence testability, scalability, and performance outcomes
Develop and execute comprehensive test strategies that cover functional, performance, security, and accessibility dimensions
Lead exploratory testing initiatives and user-focused validation to improve real-world customer experience and usability
Optimize CI/CD pipelines by maintaining and enhancing automated test suites within Jenkins and TestNG frameworks
Mentor junior engineers and elevate team-wide quality practices through code reviews, knowledge sharing, and technical guidance

Required Qualifications:

5+ years of experience in software testing within cloud-based or distributed systems environments
Strong proficiency in Java or Python, with experience contributing to test automation frameworks
Hands-on experience with CI/CD tools such as Jenkins or equivalent platforms
Proven experience testing REST APIs, including both functional and automated approaches
Solid understanding of microservices architecture and end-to-end system validation in multi-tenant applications
Experience working with large-scale data systems or high-volume event-driven platforms
Strong analytical skills with the ability to identify risks and design effective validation strategies
Demonstrated ability to collaborate across cross-functional teams and influence engineering practices

Preferred Qualifications:

Experience with AWS services such as EC2, S3, and Lambda
Familiarity with big data technologies such as Hadoop, Spark, or Presto
Experience testing data pipelines and batch processing systems
Knowledge of orchestration tools such as Airflow
Background in performance, scalability, or security testing
Experience contributing to shared testing frameworks used across multiple teams

Benefits That Support You:
We invest in your well-being, because when you’re at your best, so are the experiences you create.

Comprehensive extended group health coverage
Generous paid time off, including vacation and personal leave
Retirement savings program with employer RRSP matching up to a prescribed maximum amount
Family-friendly benefits, including parental leave top-up and adoption assistance
Growth and development opportunities through access to learning resources and internal mobility programs

Exact details of these programs, including the conditions for eligibility, the amount of the benefit (including caps on benefits and customary pricing details), the length of the paid time off, etc. will be provided upon hire and is subject to Genesys policies.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$150,000.00 - 196,900.00

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Apply About employer

More about this job

Responsibilities

You will own the end-to-end quality strategy for batch analytics systems, ensuring reliability and performance across data pipelines and APIs. Additionally, you will drive alignment across cross-functional teams and mentor junior engineers to elevate quality practices.

Requirements

The role requires 5+ years of experience in software testing within cloud-based or distributed systems environments. Proficiency in Java or Python, along with hands-on experience in CI/CD tools and API testing, is essential.

Skills

Java
Python
Test automation
CI/CD
Jenkins
TestNG
REST APIs
Microservices
Distributed systems
Data pipelines
Batch processing
AWS
Performance testing
Security testing
Scalability
Quality strategy

Benefits

Extended group health coverage
Paid time off
Vacation and personal leave
Retirement savings program
Employer RRSP matching
Parental leave top-up
Adoption assistance
Learning resources
Internal mobility programs
Paid volunteer time
August Free Fridays
Well-being resources

Visa sponsorship

Not detected in the job text

Keywords

Lead Test Engineer
AI-powered
Data platform
Batch analytics
Cloud-scale
Java
Python
Jenkins
TestNG
REST APIs
Microservices
AWS
EC2
S3
Lambda
Hadoop
Spark
Presto
Airflow
CI/CD
Quality strategy
Test automation
Performance testing
Security testing
Scalability
Distributed systems
Event-driven platforms
Data pipelines
Enterprise software
Customer experience

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