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Added 9 mins ago
Technical Business Development Representative
C-Therm Technologies Ltd.
Fredericton, NB
Full-time
Gather competitive intelligence and customer feedback to support business strategy.
Added 9 mins ago
Indigenous Student Recruitment Officer
Okanagan College
Kelowna, BC
The Indigenous Student Recruitment Offers reports to the Manager, Recruitment & Enrolment. This role is primarily responsible for promoting Okanagan College to prospective Indigenous…
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Product Manager, Data and Analytics – Digital
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Full-time
As the Product Manager, Data and Analytics –Digital, you assist our Digital team with foundational and exploratory projects involving our sales, people or other applicable data within the…
Added 9 mins ago
Customer Quality and Service Supervisor
Merrithew International Inc.
Scarborough Bluffs Park, ON
Full-time
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Quality Assurance Analyst- Contract
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Added 22 mins ago
(CAN) Préposé aux caisses libre-service
Walmart Canada
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Senior Manager, Sourcing - IF-2
Walmart Canada
Mississauga, ON
Full-time
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Added 22 mins ago
Incident Manager
Tata Consultancy Services
Toronto, ON
$90,000 to $110,000 CAD / year
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…themselves across the full AI stack, from infrastructure to…
Added 22 mins ago
(CAN) Asset Protection Associate PT
Walmart Canada
Uxbridge, ON
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(CAN) Préposé aux caisses libre-service
Walmart Canada
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Added 22 mins ago
Service Technician
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Actively promote our service business and relationships by conducting dealer and customer visits.
Added 23 mins ago
Senior Sales Manager
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Canmore, AB · Calgary, AB
$75,000 to $90,000 CAD / year
Full-time
We’re looking for a Sales & Partnerships Manager who loves chasing new business, building genuine relationships and turning great connections into great results.
Added 23 mins ago
Portfolio Manager
BWXT
Peterborough, ON
At BWXT Nuclear Energy Canada Inc. (BWXT NEC), we are committed to excellence in every business initiative. With over 500 workers across locations in Peterborough, Toronto, and Arnprior,…
Added 23 mins ago
Labour Relations Specialist
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…of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a…
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Senior Manager, Global Learning & Development
Celestica International LP
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Assistant Facilities Manager – Montreal (Multi-Site Portfolio) – JLL
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Operations Manager, Stores
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Toronto, ON · North York, ON
As the next Store Operations Manager at Sephora, you will lead the operational efficiency of your specific Sephora store location, making it a well-oiled machine! You will support a team of…
Added 23 mins ago
Supervisor, Capital Acquisition
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Reporting to the Manager of Realty Services, the Supervisor, Capital Acquisition is responsible for leading and supporting the acquisition of real property, including land, facilities, and…
Added 23 mins ago
Supervisor, Technical Standards (Temporary - 12 Months)
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Reporting to the Manager, Asset Management & Technical Standards, the Supervisor, Technical Standards serves as the technical authority for Hydro Ottawa’s distribution infrastructure and…
Added 38 mins ago
Gestionnaire régionale(e) des soins infirmiers/Regional Nursing Manager, QC
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Added 38 mins ago
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Added 38 mins ago
Lead Product Manager
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Other
Job Title: Lead Product Manager – Enterprise AI
Added 38 mins ago
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Genesys

Lead Test Engineer

Toronto, ON, Canada
ON, Canada
AB, Canada
BC, Canada

Pay: $150,000.00 - 196,900.00
Job type: Full-time
Experience: 5+ years of experience in software testing within cloud-based or distributed systems environments
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Role Overview:
Drive the quality strategy behind a data platform that powers millions of customer experience decisions every day. In this role, you will own how quality is engineered across batch analytics systems that process high-volume, distributed data at scale. You will influence how teams design, validate, and ship features that directly impact customer insights and business outcomes. At Genesys, we are transforming customer experience through AI-driven innovation and cloud-scale platforms, and you will play a key role in ensuring reliability, performance, and trust in those systems. This position offers visibility across multiple global teams, exposure to modern cloud and data technologies, and the opportunity to shape quality practices that scale with the platform.

Key Responsibilities:

Own the end-to-end quality strategy for batch analytics features, ensuring scalable, reliable validation across data pipelines and APIs
Drive alignment across Product, Engineering, and UX to embed quality into design decisions and delivery workflows
Design and implement automated test frameworks that improve system reliability, reduce defects, and increase deployment confidence
Evaluate architecture and technical designs to identify risks and influence testability, scalability, and performance outcomes
Develop and execute comprehensive test strategies that cover functional, performance, security, and accessibility dimensions
Lead exploratory testing initiatives and user-focused validation to improve real-world customer experience and usability
Optimize CI/CD pipelines by maintaining and enhancing automated test suites within Jenkins and TestNG frameworks
Mentor junior engineers and elevate team-wide quality practices through code reviews, knowledge sharing, and technical guidance

Required Qualifications:

5+ years of experience in software testing within cloud-based or distributed systems environments
Strong proficiency in Java or Python, with experience contributing to test automation frameworks
Hands-on experience with CI/CD tools such as Jenkins or equivalent platforms
Proven experience testing REST APIs, including both functional and automated approaches
Solid understanding of microservices architecture and end-to-end system validation in multi-tenant applications
Experience working with large-scale data systems or high-volume event-driven platforms
Strong analytical skills with the ability to identify risks and design effective validation strategies
Demonstrated ability to collaborate across cross-functional teams and influence engineering practices

Preferred Qualifications:

Experience with AWS services such as EC2, S3, and Lambda
Familiarity with big data technologies such as Hadoop, Spark, or Presto
Experience testing data pipelines and batch processing systems
Knowledge of orchestration tools such as Airflow
Background in performance, scalability, or security testing
Experience contributing to shared testing frameworks used across multiple teams

Benefits That Support You:
We invest in your well-being, because when you’re at your best, so are the experiences you create.

Comprehensive extended group health coverage
Generous paid time off, including vacation and personal leave
Retirement savings program with employer RRSP matching up to a prescribed maximum amount
Family-friendly benefits, including parental leave top-up and adoption assistance
Growth and development opportunities through access to learning resources and internal mobility programs

Exact details of these programs, including the conditions for eligibility, the amount of the benefit (including caps on benefits and customary pricing details), the length of the paid time off, etc. will be provided upon hire and is subject to Genesys policies.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$150,000.00 - 196,900.00

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Apply About employer

More about this job

Responsibilities

You will own the end-to-end quality strategy for batch analytics systems, ensuring reliability and performance across data pipelines and APIs. Additionally, you will drive alignment across cross-functional teams and mentor junior engineers to elevate quality practices.

Requirements

The role requires 5+ years of experience in software testing within cloud-based or distributed systems environments. Proficiency in Java or Python, along with hands-on experience in CI/CD tools and API testing, is essential.

Skills

Java
Python
Test automation
CI/CD
Jenkins
TestNG
REST APIs
Microservices
Distributed systems
Data pipelines
Batch processing
AWS
Performance testing
Security testing
Scalability
Quality strategy

Benefits

Extended group health coverage
Paid time off
Vacation and personal leave
Retirement savings program
Employer RRSP matching
Parental leave top-up
Adoption assistance
Learning resources
Internal mobility programs
Paid volunteer time
August Free Fridays
Well-being resources

Visa sponsorship

Not detected in the job text

Keywords

Lead Test Engineer
AI-powered
Data platform
Batch analytics
Cloud-scale
Java
Python
Jenkins
TestNG
REST APIs
Microservices
AWS
EC2
S3
Lambda
Hadoop
Spark
Presto
Airflow
CI/CD
Quality strategy
Test automation
Performance testing
Security testing
Scalability
Distributed systems
Event-driven platforms
Data pipelines
Enterprise software
Customer experience

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