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Added 2 mins ago
Factory Test Specialist
Brunel
Calgary, AB
$80,000 to $115,000 CAD / year
Full-time
…provides the global recruitment and workforce services you need to lead your industry. With 50 years of market experience in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining…
Added 2 mins ago
Customer Service Quality Manager
Merrithew®
Toronto, ON · Scarborough, ON
$75,000 to $100,000 CAD / year
Full-time
Job Title: Customer Quality and Service Supervisor
Added 2 mins ago
Senior Software Development Engineer, AWS Field Experiences AFX
Amazon Web Services (AWS)
Vancouver, BC
Full-time
…passionate, innovative, results-oriented Senior Software Development Engineer to design and build the services that make it simpler for our field team to manage, maintain, and operate at…
Added 4 mins ago
Intermediate Process Engineer
North American Rail Solutions
Calgary, AB
…impact. We are looking for a full-time Intermediate Process Engineer to join our team. If you want a challenge, and want to contribute to your professional growth, this is the place for…
Added 19 mins ago
Customer Quality and Service Supervisor
Merrithew International Inc.
Scarborough Bluffs Park, ON
Full-time
Job Title: Customer Quality and Service Supervisor
Added 34 mins ago
Environmental Engineer / Geoscientist
WSP
Vancouver, BC
As an Environmental Engineer/Geoscientist with WSP's Mine Water & Environment team, you will help address complex environmental challenges at legacy, abandoned, and operating mine sites in…
Added 34 mins ago
Senior Project Manager - Shopify Expert
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Remote, Canada
Full-time · Remote
Proven experience as a Technical Project Manager, Solutions Architect/Engineer, or Technical Lead with a focus on eCommerce platforms, preferably in a retail or consumer-facing industry.
Added 48 mins ago
Structural Vibration Engineer
Thornton Tomasetti
Mississauga, ON
Full-time
Thornton Tomasetti is seeking a Senior Engineer to join our Mississauga-based Acoustics, Noise & Vibration team. This role is primarily focused on structural vibration assessment, design,…
Added 1 hour ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
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Support supplier quality engineer and suppliers with supplier audit process and part qualifications
Added 1 hour ago
Lead Test Engineer
Genesys
Toronto, ON · ON · AB · BC
Full-time
Drive the quality strategy behind a data platform that powers millions of customer experience decisions every day. In this role, you will own how quality is engineered across batch…
Added 1 hour ago
QUALITY ENGINEER
Magna International
Concord, ON
Full-time
ASQC certification as a Quality Engineer (CQE) preferred
Added 1 hour ago
Designer, Development (Service)
Husky Technologies
Bolton, ON
Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 2 hours ago
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
Process Planner
Array Marketing
Toronto, ON · Greater Toronto Area, Canada
Full-time
Reporting to the Process Planner Team Lead, we are hiring a Process Planner to support accurate manufacturing planning, production data integrity, and the timely release of process plans.…
Added 2 hours ago
Senior Systems Engineer I
STEMCELL Technologies
Burnaby, BC
Full-time
We’re looking for a Senior Systems Engineer to lead the design, implementation, operation, and continuous improvement of business-critical systems and infrastructure that enable STEMCELL’s…
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QA – SAP P2P Test Lead (MM)
BURGEON IT SERVICES
Calgary, AB
Contract
SAP QA Test Engineer is responsible for designing, preparing, executing, and documenting test activities across SAP S/4HANA
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Quality Engineer
Magna International
Toronto, ON
Full-time
The Quality Engineer will provide technical support, from a quality perspective, in the resolution of production concerns. Will also be supporting the launch of new programs. The Engineer…
Added 3 hours ago
Ingénieur Support Mainframe / Mainframe Support Engineer
mthree
Montreal, QC
Full-time
We have a global presence and are experts in delivering exceptional quality to our client base, providing consulting services across Risk, Regulation & Compliance; Vendor Products;…
Added 3 hours ago
Ingénieur Support Mainframe / Mainframe Support Engineer
mthree
Montreal, QC
We have a global presence and are experts in delivering exceptional quality to our client base, providing consulting services across Risk, Regulation & Compliance; Vendor Products;…
Added 3 hours ago
Process Planner
Toronto, ON · Scarborough, Ontario
Full-time
Reporting to the Process Planner Team Lead, we are hiring a Process Planner to support accurate manufacturing planning, production data integrity, and the timely release of process plans.…
Added 3 hours ago
Senior Technical Manager, Geotechnical Engineering
WSP in Canada
Nanaimo, BC
Full-time
As a Principal Geotechnical Engineer specializing in Dams, based on Vancouver Island or elsewhere in British Columbia, you will help deliver landmark dam projects that support resilient,…
Added 3 hours ago
Senior Technical Manager, Geotechnical Engineering
WSP in Canada
Vancouver, BC
Full-time
As a Principal Geotechnical Engineer specializing in Dams, based on Vancouver Island or elsewhere in British Columbia, you will help deliver landmark dam projects that support resilient,…
Added 3 hours ago
Software Engineer Controls
EPITEC
Oakville, ON
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We are seeking a Software Engineer Controls to support the development and quality of connected vehicle, telematics, and fleet management systems that enhance the commercial vehicle…
Added 3 hours ago
Staff Software Engineer (Infrastructure)
Amplitude
Vancouver, BC
…Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at…

Genesys

Lead Test Engineer

Toronto, ON, Canada
ON, Canada
AB, Canada
BC, Canada

Pay: $150,000.00 - 196,900.00
Job type: Full-time
Experience: 5+ years of experience in software testing within cloud-based or distributed systems environments
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Role Overview:
Drive the quality strategy behind a data platform that powers millions of customer experience decisions every day. In this role, you will own how quality is engineered across batch analytics systems that process high-volume, distributed data at scale. You will influence how teams design, validate, and ship features that directly impact customer insights and business outcomes. At Genesys, we are transforming customer experience through AI-driven innovation and cloud-scale platforms, and you will play a key role in ensuring reliability, performance, and trust in those systems. This position offers visibility across multiple global teams, exposure to modern cloud and data technologies, and the opportunity to shape quality practices that scale with the platform.

Key Responsibilities:

Own the end-to-end quality strategy for batch analytics features, ensuring scalable, reliable validation across data pipelines and APIs
Drive alignment across Product, Engineering, and UX to embed quality into design decisions and delivery workflows
Design and implement automated test frameworks that improve system reliability, reduce defects, and increase deployment confidence
Evaluate architecture and technical designs to identify risks and influence testability, scalability, and performance outcomes
Develop and execute comprehensive test strategies that cover functional, performance, security, and accessibility dimensions
Lead exploratory testing initiatives and user-focused validation to improve real-world customer experience and usability
Optimize CI/CD pipelines by maintaining and enhancing automated test suites within Jenkins and TestNG frameworks
Mentor junior engineers and elevate team-wide quality practices through code reviews, knowledge sharing, and technical guidance

Required Qualifications:

5+ years of experience in software testing within cloud-based or distributed systems environments
Strong proficiency in Java or Python, with experience contributing to test automation frameworks
Hands-on experience with CI/CD tools such as Jenkins or equivalent platforms
Proven experience testing REST APIs, including both functional and automated approaches
Solid understanding of microservices architecture and end-to-end system validation in multi-tenant applications
Experience working with large-scale data systems or high-volume event-driven platforms
Strong analytical skills with the ability to identify risks and design effective validation strategies
Demonstrated ability to collaborate across cross-functional teams and influence engineering practices

Preferred Qualifications:

Experience with AWS services such as EC2, S3, and Lambda
Familiarity with big data technologies such as Hadoop, Spark, or Presto
Experience testing data pipelines and batch processing systems
Knowledge of orchestration tools such as Airflow
Background in performance, scalability, or security testing
Experience contributing to shared testing frameworks used across multiple teams

Benefits That Support You:
We invest in your well-being, because when you’re at your best, so are the experiences you create.

Comprehensive extended group health coverage
Generous paid time off, including vacation and personal leave
Retirement savings program with employer RRSP matching up to a prescribed maximum amount
Family-friendly benefits, including parental leave top-up and adoption assistance
Growth and development opportunities through access to learning resources and internal mobility programs

Exact details of these programs, including the conditions for eligibility, the amount of the benefit (including caps on benefits and customary pricing details), the length of the paid time off, etc. will be provided upon hire and is subject to Genesys policies.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$150,000.00 - 196,900.00

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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More about this job

Responsibilities

You will own the end-to-end quality strategy for batch analytics systems, ensuring reliability and performance across data pipelines and APIs. Additionally, you will drive alignment across cross-functional teams and mentor junior engineers to elevate quality practices.

Requirements

The role requires 5+ years of experience in software testing within cloud-based or distributed systems environments. Proficiency in Java or Python, along with hands-on experience in CI/CD tools and API testing, is essential.

Skills

Java
Python
Test automation
CI/CD
Jenkins
TestNG
REST APIs
Microservices
Distributed systems
Data pipelines
Batch processing
AWS
Performance testing
Security testing
Scalability
Quality strategy

Benefits

Extended group health coverage
Paid time off
Vacation and personal leave
Retirement savings program
Employer RRSP matching
Parental leave top-up
Adoption assistance
Learning resources
Internal mobility programs
Paid volunteer time
August Free Fridays
Well-being resources

Visa sponsorship

Not detected in the job text

Keywords

Lead Test Engineer
AI-powered
Data platform
Batch analytics
Cloud-scale
Java
Python
Jenkins
TestNG
REST APIs
Microservices
AWS
EC2
S3
Lambda
Hadoop
Spark
Presto
Airflow
CI/CD
Quality strategy
Test automation
Performance testing
Security testing
Scalability
Distributed systems
Event-driven platforms
Data pipelines
Enterprise software
Customer experience

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