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Added 14 mins ago
Facility Assistant I
Bunge
Balgonie, SK
…shift, including weekends and overtime as needed to support business demands. Shift assignments are based on operational needs and may vary over time. Specific schedule details will be…
Added 14 mins ago
Student, Credit Policy Analyst
FCC / FAC
Regina, SK · Ottawa, ON · FCC Tower
Full-time
…corporation, we provide financing, knowledge resources and business management software to over 103,000 customers…
Added 14 mins ago
Senior Director - Chief Developer and AI Adoption
Royal Bank of Canada
Toronto, ON
Full-time
The RBC Business Financial Service Technology team offers the opportunity to work within the transformation program to develop innovative ideas and solutions in support of our clients and…
Added 14 mins ago
Manager, Business Enterprise Systems
Wealthsimple Technologies
Remote, Canada
Full-time · Remote
Build and sustain trusted relationships with business leaders across Finance, HR, Legal, Customer Operations and Experience, Security, IT and Data, becoming the partner they can bring…
Added 14 mins ago
Customer Success Manager, Major
Docebo
Remote, Canada
$103,300 to $117,000 CAD / year
Full-time · Remote
At Docebo, we’re using AI to change how people learn at work - and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage…
Added 14 mins ago
Class 1 Truck Driver
Arrow Transportation Systems Inc.
Chilliwack, BC
Full-time
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations…
Added 14 mins ago
Product Engineer - Ads
Faire
Toronto, ON
Product judgment: Partner closely with Product, Design, Data Science, Analytics, and Marketing to identify business opportunities and execute on them. Bring customer empathy for brand…
Added 14 mins ago
Electrical Site Inspector - Treatment Plant
AECOM
Burnaby, BC
$100,000 to $130,000 CAD / year
Full-time
…access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve…
Added 14 mins ago
Learning Program Manager - 1 year term
Assent
Ottawa, ON
$80,000 to $90,000 CAD / year
Full-time
Assent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.
Added 27 mins ago
Environmental Engineer / Geoscientist
WSP in Canada
AB · Edmonton, AB
Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 27 mins ago
Billing Manager
Compass Group Canada
Mississauga, ON
Full-time
Partner with Accounts Receivable to reduce billing-related disputes and improve collections.
Added 27 mins ago
Recruitment Specialist (Contract, Full-time)
Black Diamond Group
Calgary, AB
Full-time
Reporting to the HR Business Partner & Supervisor, Recruitment, the Recruitment Specialist plays a pivotal role in our Human Resources team. The successful candidate will be responsible for…
Added 27 mins ago
Public Affairs Associate
The Mosaic Company
Regina, SK
Full-time
…important nutrients in agriculture. We employ more than 13,000 people in six countries to serve farmers all over the world. Our Headquarters is in Lithia, Florida with operations throughout…
Added 27 mins ago
Benefits Specialist
YW Kitchener-Waterloo
Kitchener, ON
Full-time
…laws. The Specialist also maintains and oversees the employee partner…
Added 27 mins ago
Vice President, Customer Support & Operational Excellence
goeasy Ltd.
Mississauga, ON
Full-time
…something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious…
Added 27 mins ago
Sr Brand Manager - Beyond Chocolate
The Hershey Company
Mississauga, ON
Full-time
…accountability, creativity, and bold thinking that accelerates both business and people…
Added 27 mins ago
HR Coordinator
Kratos Defense and Security Solutions
Whitby, ON
Full-time
Acts as HR Business Partner for the assigned business unit, performing daily administration of HR functions.
Added 27 mins ago
Manager, New Product Introduction
Trudell Medical International
London, ON
Full-time
Establish impactful department and people objectives aligned to company strategy and business objectives that drive company results and department performance
Added 27 mins ago
Coordinator, International Projects
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
Full-time
Responsible for clearing, balancing and analyzing all FCM International Programs balance sheet accounts on a monthly basis; including project, staff and partner accounts;
Added 27 mins ago
Senior QA Analyst
WestJet
Calgary, AB
Full-time
Partner with Product Owners, Business Analysts, Developers, and Architects to identify risks, dependencies, edge cases, and non-functional requirements early in delivery.
Added 28 mins ago
Program Support Coordinator, Seniors' Wellness Centre
Sinai Health
Toronto, ON
Strong communication and interpersonal skills define how you interact with people across different settings and needs. Friendly, approachable and patient by nature, you have the ability to…
Added 28 mins ago
Manager, New Product Introduction
Trudell Medical Group
London, ON
Establish impactful department and people objectives aligned to company strategy and business objectives that drive company results and department performance
Added 28 mins ago
Human Resources Business Partner
Talent Acquisition - Achev
Mississauga, ON
The HR Business Partner provides responsive and practical HR support to operational teams enhancing the employee experience. This role ensures the consistent application of HR policies,…
Added 28 mins ago
Billing Specialist, National Billing Delivery Centre
KPMG
ON · Toronto, Ontario
Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 43 mins ago
In-Office Services - Solution Architect
McKesson
Mississauga, ON
Full-time
…device lifecycle strategy. In this role, you will translate business and operational needs into practical architecture, roadmaps, and implementation guidance that improve performance,…

Genesys

Lead Test Engineer

Toronto, ON, Canada
ON, Canada
AB, Canada
BC, Canada

Pay: $150,000.00 - 196,900.00
Job type: Full-time
Experience: 5+ years of experience in software testing within cloud-based or distributed systems environments
Posting language: English
Posted: Sep 22, 2026

Apply About employer

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Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Role Overview:
Drive the quality strategy behind a data platform that powers millions of customer experience decisions every day. In this role, you will own how quality is engineered across batch analytics systems that process high-volume, distributed data at scale. You will influence how teams design, validate, and ship features that directly impact customer insights and business outcomes. At Genesys, we are transforming customer experience through AI-driven innovation and cloud-scale platforms, and you will play a key role in ensuring reliability, performance, and trust in those systems. This position offers visibility across multiple global teams, exposure to modern cloud and data technologies, and the opportunity to shape quality practices that scale with the platform.

Key Responsibilities:

Own the end-to-end quality strategy for batch analytics features, ensuring scalable, reliable validation across data pipelines and APIs
Drive alignment across Product, Engineering, and UX to embed quality into design decisions and delivery workflows
Design and implement automated test frameworks that improve system reliability, reduce defects, and increase deployment confidence
Evaluate architecture and technical designs to identify risks and influence testability, scalability, and performance outcomes
Develop and execute comprehensive test strategies that cover functional, performance, security, and accessibility dimensions
Lead exploratory testing initiatives and user-focused validation to improve real-world customer experience and usability
Optimize CI/CD pipelines by maintaining and enhancing automated test suites within Jenkins and TestNG frameworks
Mentor junior engineers and elevate team-wide quality practices through code reviews, knowledge sharing, and technical guidance

Required Qualifications:

5+ years of experience in software testing within cloud-based or distributed systems environments
Strong proficiency in Java or Python, with experience contributing to test automation frameworks
Hands-on experience with CI/CD tools such as Jenkins or equivalent platforms
Proven experience testing REST APIs, including both functional and automated approaches
Solid understanding of microservices architecture and end-to-end system validation in multi-tenant applications
Experience working with large-scale data systems or high-volume event-driven platforms
Strong analytical skills with the ability to identify risks and design effective validation strategies
Demonstrated ability to collaborate across cross-functional teams and influence engineering practices

Preferred Qualifications:

Experience with AWS services such as EC2, S3, and Lambda
Familiarity with big data technologies such as Hadoop, Spark, or Presto
Experience testing data pipelines and batch processing systems
Knowledge of orchestration tools such as Airflow
Background in performance, scalability, or security testing
Experience contributing to shared testing frameworks used across multiple teams

Benefits That Support You:
We invest in your well-being, because when you’re at your best, so are the experiences you create.

Comprehensive extended group health coverage
Generous paid time off, including vacation and personal leave
Retirement savings program with employer RRSP matching up to a prescribed maximum amount
Family-friendly benefits, including parental leave top-up and adoption assistance
Growth and development opportunities through access to learning resources and internal mobility programs

Exact details of these programs, including the conditions for eligibility, the amount of the benefit (including caps on benefits and customary pricing details), the length of the paid time off, etc. will be provided upon hire and is subject to Genesys policies.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$150,000.00 - 196,900.00

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Apply About employer

More about this job

Responsibilities

You will own the end-to-end quality strategy for batch analytics systems, ensuring reliability and performance across data pipelines and APIs. Additionally, you will drive alignment across cross-functional teams and mentor junior engineers to elevate quality practices.

Requirements

The role requires 5+ years of experience in software testing within cloud-based or distributed systems environments. Proficiency in Java or Python, along with hands-on experience in CI/CD tools and API testing, is essential.

Skills

Java
Python
Test automation
CI/CD
Jenkins
TestNG
REST APIs
Microservices
Distributed systems
Data pipelines
Batch processing
AWS
Performance testing
Security testing
Scalability
Quality strategy

Benefits

Extended group health coverage
Paid time off
Vacation and personal leave
Retirement savings program
Employer RRSP matching
Parental leave top-up
Adoption assistance
Learning resources
Internal mobility programs
Paid volunteer time
August Free Fridays
Well-being resources

Visa sponsorship

Not detected in the job text

Keywords

Lead Test Engineer
AI-powered
Data platform
Batch analytics
Cloud-scale
Java
Python
Jenkins
TestNG
REST APIs
Microservices
AWS
EC2
S3
Lambda
Hadoop
Spark
Presto
Airflow
CI/CD
Quality strategy
Test automation
Performance testing
Security testing
Scalability
Distributed systems
Event-driven platforms
Data pipelines
Enterprise software
Customer experience

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