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Added 8 hours ago
Software Development Engineer (Full Stack) - Evisort AI
Workday
Vancouver, BC · Canada, BC, Vancouver
Full-time
Exposure to additional programming languages like Java (backend) and TypeScript (frontend/fullstack) is a plus
Added 9 hours ago
Développeur(-euse) de logiciels III (contenu) / Software Developer III (Content)
Expedia Group
Montreal, QC · Canada - Quebec - Montreal
Full-time
…Redis/Valkey/MemcacheD de préférence) et de langages (Kotlin, Java de…
Added 9 hours ago
Staff Software Engineer - Capital One Travel Tech - Full-stack
Capital One
Toronto, ON
Full-time
Act as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systems
Added 9 hours ago
Java Full Stack Developer
Accenture
Mississauga, ON · Montreal, QC
Full-time
A Full Stack Developer with strong experience in Java, J2EE, web technologies, and enterprise application delivery. You bring hands-on capability across frontend development using HTML,…
Added 10 hours ago
Web Software Developer, Intern (WFM)
Genesys
Toronto, ON
Full-time
Help build the next generation of web experiences and backend services that support more than 70 billion customer interactions across over 100 countries each year. As a Software Developer…
Added 10 hours ago
Web Software Developer Intern (WFM)
Genesys
Toronto, ON
Full-time
Build production-quality web experiences and backend services for Genesys Cloud Workforce Management (WFM), contributing to technology that supports billions of customer interactions…
Added 10 hours ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
…supports billions of customer interactions globally. As a Software Developer Intern on the WEM Quality Assurance team, you will build AI-enhanced test automation for user interfaces and…
Added 10 hours ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
…supports billions of customer interactions globally. As a Software Developer Intern on the WEM Quality Assurance team, you will build AI-enhanced test automation for user interfaces and…
Added 10 hours ago
Software Developer Full-Stack Intern, AI Scoring, Evaluations and Surveys
Genesys
Toronto, ON
Full-time
Build production features, backend flows, APIs and UIs in the evaluation, scoring, and survey path
Added 12 hours ago
Senior Software Engineer
Microsoft
Vancouver, BC
Full-time
…Software Engineer to help build and evolve the Azure Monitor backend systems. This role is ideal for someone who can own complex, globally distributed systems end to end, drive architecture…
Added 13 hours ago
Founding AI Engineering (Forward Deployed)
CGI
Toronto, ON
Full-time
Strong with Java and Node.js; able to design front end, back-end APIs, and data together.
Added 13 hours ago
Agentic AI Engineering
CGI
Toronto, ON
Full-time
Strong hands-on experience with Java and Node.js.
Added 13 hours ago
Senior Manager, Back-End Development
Royal Bank of Canada
Toronto, ON
Full-time
…Canada is seeking a hands-on Senior Manager to lead a team of backend developers while actively contributing to code development for our next-generation payment engine. In this dual-role…
Added 14 hours ago
Java Backend Developer
Apptoza Inc.
Toronto, ON
Contract
Develop and maintain backend applications using Java and Spring Boot.
Added 16 hours ago
Member of Technical Staff 2- EIE
Nutanix
Vancouver, BC
$103,000 to $155,000 CAD / year
Full-time
…role, you will design, develop, and deliver scalable, resilient backend services and platform components that power our enterprise cloud solutions. This is an exciting opportunity to tackle…
Added 17 hours ago
Java Developer
Apex Systems
Toronto, ON
$48 to $53 USD / hour
Contract
We are seeking a Senior Java Backend Developer to join a high-performing Agile development team supporting enterprise-scale applications and initiatives. This role is focused entirely on…
Added 17 hours ago
Intern Developer, Back End Technologies
Kinaxis Inc.
Ottawa, ON
Internship
Programming experience with one or more of C/C++, .NET/C#, Java, Python, JavaScript, Go, Rust, SQL
Added 17 hours ago
Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Montreal, QC
Full-time
Added 17 hours ago
Software Developer
Spait Infotech
Canada
Full-time
One or more of: Java, Python, C#, JavaScript, TypeScript, C++, or PHP.
Added 17 hours ago
Java Engineer
Jobright.ai
Canada
Full-time
…search process and helps users reach better job outcomes. The Java Engineer develops and maintains backend services, APIs, database integrations, tests, and technical documentation while…
Added 17 hours ago
Senior Cloud Engineer
Vertage Global
Ottawa, ON
Contract
The ideal candidate will have strong expertise in cloud-native application development, Java/Spring Boot, GCP, AWS, Kubernetes, and API development, with experience building scalable,…
Added 18 hours ago
Software Engineer I
TD
Toronto, ON
Full-time
…journeys across the enterprise. You will contribute to building backend services and APIs that power critical business flows such as application processing, authentication, and partner…
Added 18 hours ago
Full Stack Developer, Automation & AI (GWO)
Scotiabank
Toronto, ON
Develop backend services, APIs, and integrations using Python, Java, and related technologies.
Added 18 hours ago
Senior Java Software Engineer
HCR Permanent Search
Markham, ON
$120,000 to $130,000 CAD / year
Full-time
Design and maintain scalable Java-based backend applications, RESTful APIs, and system integrations.
Added 18 hours ago
Java Backend Developer (Only 100% Onsite)
André
Montreal, QC
$70,000 to $80,000 USD / year
Full-time
Can work on a collaborative cross-technology team where Java, APIs (services), PL/SQL interact with a range of business logic interfaces & systems.

Genesys

Software Developer Full-Stack Intern, AI Scoring, Evaluations and Surveys

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview

Our Genesys Cloud Workforce Engagement Management (WEM) - Quality Management (QM) team builds AI Scoring, Agent Evaluation and Survey solutions that help the world’s leading enterprise customers improve service delivery and customer satisfaction. Join us and help deliver products that enable supervisors to evaluate customer interactions (calls, chats, emails), score them using configurable rubrics, and drive coaching based on results and customer feedback. This role is a full-stack software development position involving the entire development lifecycle.

With our support, you’ll learn and grow in a fast-paced, AI driven environment focused on continuous improvement and innovation.

Responsibilities

Build production features, backend flows, APIs and UIs in the evaluation, scoring, and survey path
Deliver secure, scalable applications built on AWS infrastructure
Build features with automated tests, participate in code reviews and debug issues
Use AI developer tools to generate code faster, debug complex issues, and navigate a large production codebase with confidence

Qualifications

Pursuing a bachelor’s degree in a software-related discipline
Experience with a modern programming language like Java, Python, or JavaScript
Interest in frontend, backend, or full-stack development
Ability to communicate clearly and collaborate in a team environment
Familiarity with web development fundamentals

Tech Stack

You do not need full-stack experience coming in; interest in frontend, backend, or both is enough. You’ll have the opportunity to work with the following technologies:
Backend: Java, Spring Boot, Python
Frontend: JavaScript, TypeScript, HTML/CSS, React/Redux
Cloud infrastructure: AWS (EC2, S3, Lambda, Bedrock, DynamoDB, SQS), Kafka, Redis
AI Tools: Claude, Amazon Kiro

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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More about this job

Responsibilities

The intern will build production features, backend flows, APIs, and UIs for AI-powered evaluation and survey solutions. They will also participate in code reviews, write automated tests, and debug issues within a large-scale production environment.

Requirements

Candidates must be pursuing a bachelor’s degree in a software-related discipline. They should have experience with a modern programming language and a strong interest in full-stack development.

Skills

Java
Python
JavaScript
TypeScript
React
Redux
Spring Boot
AWS
Kafka
Redis
Full-stack development
Software development
Automated testing
Code reviews
API development
Cloud infrastructure

Benefits

Paid volunteer time
August free Fridays
Well-being resources
Mentorship
Learning programs
Leadership development
Education support

Visa sponsorship

Not detected in the job text

Keywords

Software Developer
Full-stack
AI
Genesys Cloud
Workforce Engagement Management
Quality Management
Java
Python
JavaScript
TypeScript
React
Redux
Spring Boot
AWS
Kafka
Redis
Cloud infrastructure
API
Automated testing
Code reviews
Enterprise software
Customer experience
Internship
Co-op

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