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Added 1 hour ago
Winter Intern 2027 - Marketing
IG Wealth Management
ON · Ontario, Canada
Internship
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 7 hours ago
Analyst - Controls Assurance & Accounting and Reporting Advisory, Assurance- Co-op/Intern - 2027
Deloitte
AB · Edmonton, AB
Full-time
…people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and…
Added 10 hours ago
Co-op or Intern, Credits & Incentives (Winter 2027) GTA Office
BDO
Oakville, ON · Toronto, ON
Full-time
Our Credits & Incentives team is looking for a Co-op or Intern to join for a 4- or 8-month work term starting in January 2027. This is a net new role and will own the following…
Added 17 hours ago
Software Developer in Test, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
…downtown Toronto office 1–2 days per week, depending on team and business…
Added 17 hours ago
Software Developer in Test, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
…downtown Toronto office 1–2 days per week, depending on team and business…
Added 17 hours ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
…downtown Toronto office 1–2 days per week, depending on team and business…
Added 17 hours ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
…downtown Toronto office 1–2 days per week, depending on team and business…
Added 17 hours ago
Software Developer Full-Stack Intern, AI Scoring, Evaluations and Surveys
Genesys
Toronto, ON
Full-time
…downtown Toronto office 1–2 days per week, depending on team and business…
Added 17 hours ago
Software Developer Intern, Predictions Data & Decision Science
Genesys
Toronto, ON
Full-time
…downtown Toronto office 1–2 days per week, depending on team and business…
Added 17 hours ago
Software Developer in Test, Intern (Agent Development)
Genesys
Toronto, ON
Full-time
…downtown Toronto office 1–2 days per week, depending on team and business…
Added 17 hours ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
As an ESG Intern at Husky Technologies, the primary responsibility will be to support the development of Husky's ESG Report, including data collection, stakeholder coordination, content…
Added 20 hours ago
Student Corporate Land
Ovintiv
Calgary, AB
Full-time
Ovintiv is seeking an Intern to support the Land Administration team while gaining practical experience in managing land data, mineral and royalty ownership, and contractual support.
Added 20 hours ago
Student Business Analyst/Land Negotiator
Ovintiv
Calgary, AB
Full-time
As a Business Analyst intern on the Land Negotiation team at Ovintiv you will have the opportunity to interact with various internal teams and external partners, learn about North American…
Added 21 hours ago
Sales Intern - Edmonton, AB
Victaulic
AB · Greater Edmonton Metropolitan Area
Full-time
Academic experience or coursework related to sales, marketing, business development, engineering, construction management or data analytics.
Added 21 hours ago
Sales Intern - GTA
Victaulic
Toronto, ON · Greater Toronto Area, Canada
Full-time
Academic experience or coursework related to sales, marketing, business development, engineering, construction management or data analytics.
Added 21 hours ago
Accounting Intern, Markham (6 month Intern/Co-Op, Immediate Hire)
Lenovo
Markham, ON
Full-time
This internship opportunity is within Lenovo’s North America Accounting team in our Markham Office. The intern will gain hands‑on exposure to end‑to‑end Record‑to‑Report workflows,…
Added 22 hours ago
Trading Development Program
TransAlta
Calgary, AB
Full-time
…experience on TransAlta's dynamic trade floor as an 18 month…
Added 22 hours ago
Product Supply Internship/Co-Op Summer 2027/Stage ou programme coopératif en chaîne d'approvisionnement Été 2027
Procter & Gamble
ON · Ontario, Canada
Full-time
Completing robust business analyses and strategic plans that contribute to the business.
Added 23 hours ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
As an ESG Intern at Husky Technologies, the primary responsibility will be to support the development of Husky's ESG Report, including data collection, stakeholder coordination, content…
Added 1 day ago
Intern Developer, Back End Technologies
Kinaxis Inc.
Ottawa, ON
Internship
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include…
Added 1 day ago
Human Resources Intern
Interfor
Chase, BC
Human Resources Intern, Adams Lake, British Columbia
Added 1 day ago
Summer 2027 College Internship - Source Career Field
University of Alaska Fairbanks Petroleum Engineering
Field, BC
Volunteer
…International Studies, Anthropology, or Linguistics. As an intern in the Source career field, you will be at the center of the GEOINT enterprise, collaborating with a diverse set of…
Added 1 day ago
Software Development Intern (Part-Time)
Birdseye Security Solutions
Mississauga, ON
Part-time
We're looking for a third- or fourth-year student to join us part-time as a Software Development Intern. This is
Added 1 day ago
2027 Corporate Treasury, Winter Risk Initiatives & Infrastructure, Intern (4 Months)
Royal Bank of Canada
Toronto, ON
Full-time
As an intern, you will support RBC Corporate Treasury’s (CT) Risk Initiatives & Infrastructure (RII) team in developing, maintaining, and executing CT’s Structural Interest Rate, Liquidity…
Added 1 day ago
Intelligent Grid Solutions Intern
TRC Companies, Inc.
Calgary, AB
Part-time
TRC is seeking highly motivated and diverse Electrical Engineering/Computer Science Interns for our Summer 2027 intern program out of our Alberta, Canada Office. This is a paid full-time…

Genesys

Software Developer Full-Stack Intern, AI Scoring, Evaluations and Surveys

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview

Our Genesys Cloud Workforce Engagement Management (WEM) - Quality Management (QM) team builds AI Scoring, Agent Evaluation and Survey solutions that help the world’s leading enterprise customers improve service delivery and customer satisfaction. Join us and help deliver products that enable supervisors to evaluate customer interactions (calls, chats, emails), score them using configurable rubrics, and drive coaching based on results and customer feedback. This role is a full-stack software development position involving the entire development lifecycle.

With our support, you’ll learn and grow in a fast-paced, AI driven environment focused on continuous improvement and innovation.

Responsibilities

Build production features, backend flows, APIs and UIs in the evaluation, scoring, and survey path
Deliver secure, scalable applications built on AWS infrastructure
Build features with automated tests, participate in code reviews and debug issues
Use AI developer tools to generate code faster, debug complex issues, and navigate a large production codebase with confidence

Qualifications

Pursuing a bachelor’s degree in a software-related discipline
Experience with a modern programming language like Java, Python, or JavaScript
Interest in frontend, backend, or full-stack development
Ability to communicate clearly and collaborate in a team environment
Familiarity with web development fundamentals

Tech Stack

You do not need full-stack experience coming in; interest in frontend, backend, or both is enough. You’ll have the opportunity to work with the following technologies:
Backend: Java, Spring Boot, Python
Frontend: JavaScript, TypeScript, HTML/CSS, React/Redux
Cloud infrastructure: AWS (EC2, S3, Lambda, Bedrock, DynamoDB, SQS), Kafka, Redis
AI Tools: Claude, Amazon Kiro

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Apply About employer

More about this job

Responsibilities

The intern will build production features, backend flows, APIs, and UIs for AI-powered evaluation and survey solutions. They will also participate in code reviews, write automated tests, and debug issues within a large-scale production environment.

Requirements

Candidates must be pursuing a bachelor’s degree in a software-related discipline. They should have experience with a modern programming language and a strong interest in full-stack development.

Skills

Java
Python
JavaScript
TypeScript
React
Redux
Spring Boot
AWS
Kafka
Redis
Full-stack development
Software development
Automated testing
Code reviews
API development
Cloud infrastructure

Benefits

Paid volunteer time
August free Fridays
Well-being resources
Mentorship
Learning programs
Leadership development
Education support

Visa sponsorship

Not detected in the job text

Keywords

Software Developer
Full-stack
AI
Genesys Cloud
Workforce Engagement Management
Quality Management
Java
Python
JavaScript
TypeScript
React
Redux
Spring Boot
AWS
Kafka
Redis
Cloud infrastructure
API
Automated testing
Code reviews
Enterprise software
Customer experience
Internship
Co-op

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