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Added 11 mins ago
Intermediate Designer – Retail Creative Content
St. Joseph Communications
Toronto, ON
$60,000 to $70,000 CAD / year
Contract
…comprehensive content and creative studios, advanced advertising technology, and state-of-the-art print facilities. We collaborate with clients across North America to deliver innovative…
Added 11 mins ago
Print / Press Room Manager
Hartmann Canada Inc
Brantford, ON
$110,000 to $115,000 CAD / year
Full-time
We require the talent of a Print / Press Room Manager to join our team.
Added 11 mins ago
Senior Application & Systems Developer (Microsoft Dynamics 365)
Ombudsman For Banking Services and Investments
Toronto, ON
Full-time
Reporting to: Senior Manager, Information Technology
Added 11 mins ago
Communications Coordinator
Canadian Cancer Society
Ottawa, ON · Toronto, ON
Full-time
…with journalists, internal subject matter experts, vendors to support meaningful storytelling that advances CCS’s priorities. Reporting to the Sr. Communications Manager, the coordinator…
Added 11 mins ago
Corporate Partnerships, Senior Specialist
Canadian Cancer Society
Vancouver, BC
$56,000 to $64,500 CAD / year
Full-time
Provide support to the prospecting efforts of the Senior Manager, New Business Development, Corporate Partnerships
Added 11 mins ago
Technical Services Manager
Wesdome Gold Mines Ltd
Wawa, ON
Full-time
The Technical Services Manager works closely with operations leadership to optimize mine performance, maximize ore recovery, minimize dilution, and support the achievement of production and…
Added 11 mins ago
Strategic Procurement Advisor - Information Technology, Data and Digital
Air Canada
Dorval, QC
Full-time
…diversity employers, is seeking a Strategic Procurement Advisor to support its Information Technology, Data and Digital (IDD) branch, who will be based at our Montreal…
Added 24 mins ago
Project Manager, Tailings, Water and Environment
AtkinsRéalis
Vancouver, BC
Full-time
…more than 400 employees who work on large-scale projects to support mining sustainability, pit-to-port opportunities, metallurgical plant engineering, or mine closure and capabilities in…
Added 24 mins ago
Project Manager, Tailings, Water and Environment
AtkinsRéalis
Vancouver, BC
Full-time
…more than 400 employees who work on large-scale projects to support mining sustainability, pit-to-port opportunities, metallurgical plant engineering, or mine closure and capabilities in…
Added 24 mins ago
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot Canada
Ottawa, ON
Full-time
…minimize loss to the Company. An APS must uphold integrity, support key AP processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned…
Added 24 mins ago
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Ottawa, ON
Full-time
…minimize loss to the Company. An APS must uphold integrity, support key AP processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned…
Added 24 mins ago
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot Canada
Ottawa, ON
Full-time
…minimize loss to the Company. An APS must uphold integrity, support key AP processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned…
Added 26 mins ago
Automotive Technical Coordinator - 24 Month Contract/Acting
Toyota Motor Corporation
Kamloops, BC · Toyota Canada Inc - Head Office
Full-time
…a passionate and driven Automotive Technical Coordinator to support our Product Quality & Service Support (PQSS) team. This is a 24-month contract opportunity and will report to the Manager…
Added 26 mins ago
Maintenance Operator
QuadReal Property Group
Toronto, ON
Full-time
Reporting to the Operations Manager, the Maintenance Operator plays a key role in supporting the Building Operations Team in the efficient and effective management of complex building…
Added 26 mins ago
Global Delivery Manager (IT- SaaS)
Equisoft
Montreal, QC · HYBRID - Montreal, Canada
Full-time
Bachelor's Degree in Computer Engineering or Information Technology or College Diploma combined to 3 years of relevant experience
Added 26 mins ago
Global Compensation Specialist
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
Full-time
Experience in information technology industry
Added 40 mins ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 40 mins ago
Member Relationship Manager
YNCU
London, ON
Full-time
Leadership Support: Provide coverage for the Branch Manager during their absence, assisting with scheduling and team coordination.
Added 40 mins ago
Director of Human Resources
Marriott International
Toronto, ON
Full-time
The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human…
Added 40 mins ago
Gestionnaire sénior: Chef de l'intégration des capacités d'affaire / Senior Manager - Head of Business Capabilities Integration
Airbus Aircraft
Montreal, QC
Full-time
Added 41 mins ago
Senior Data Solutions Engineer
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
HOOPP's Information Technology teams deliver innovative technology solutions to help build a stronger financial future for the healthcare community. As a Senior Data Solution Engineer, you…
Added 41 mins ago
Senior Associate, Recruiting (12-Month Contract)
Capital One
Toronto, ON
Full-time
The Senior Recruiter is responsible for recruiting/sourcing technology and business professionals; Software engineer, Product Manager, Business Analyst, Data Science, Process Manager and…
Added 56 mins ago
Clinical Research and Trials Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
Full-time
…direction from the Qualified Investigator/Principal Investigator, Manager, or designate to perform and organize special work assignments and…
Added 56 mins ago
People Lead
Walmart Canada
Dieppe, NB
Full-time
Leads and promotes the adoption of technology services and digital solutions by utilizing and sharing resources, information, and tools; and modeling and assisting associates with new ways…
Added 56 mins ago
Project Manager - ITSM
Mariner
NB
We are seeking an experienced Project Manager or Business Analyst with strong IT Service Management (ITSM) experience to support the implementation and improvement of ITSM capabilities…

Genesys

Software Developer Full-Stack Intern, AI Scoring, Evaluations and Surveys

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview

Our Genesys Cloud Workforce Engagement Management (WEM) - Quality Management (QM) team builds AI Scoring, Agent Evaluation and Survey solutions that help the world’s leading enterprise customers improve service delivery and customer satisfaction. Join us and help deliver products that enable supervisors to evaluate customer interactions (calls, chats, emails), score them using configurable rubrics, and drive coaching based on results and customer feedback. This role is a full-stack software development position involving the entire development lifecycle.

With our support, you’ll learn and grow in a fast-paced, AI driven environment focused on continuous improvement and innovation.

Responsibilities

Build production features, backend flows, APIs and UIs in the evaluation, scoring, and survey path
Deliver secure, scalable applications built on AWS infrastructure
Build features with automated tests, participate in code reviews and debug issues
Use AI developer tools to generate code faster, debug complex issues, and navigate a large production codebase with confidence

Qualifications

Pursuing a bachelor’s degree in a software-related discipline
Experience with a modern programming language like Java, Python, or JavaScript
Interest in frontend, backend, or full-stack development
Ability to communicate clearly and collaborate in a team environment
Familiarity with web development fundamentals

Tech Stack

You do not need full-stack experience coming in; interest in frontend, backend, or both is enough. You’ll have the opportunity to work with the following technologies:
Backend: Java, Spring Boot, Python
Frontend: JavaScript, TypeScript, HTML/CSS, React/Redux
Cloud infrastructure: AWS (EC2, S3, Lambda, Bedrock, DynamoDB, SQS), Kafka, Redis
AI Tools: Claude, Amazon Kiro

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Apply About employer

More about this job

Responsibilities

The intern will build production features, backend flows, APIs, and UIs for AI-powered evaluation and survey solutions. They will also participate in code reviews, write automated tests, and debug issues within a large-scale production environment.

Requirements

Candidates must be pursuing a bachelor’s degree in a software-related discipline. They should have experience with a modern programming language and a strong interest in full-stack development.

Skills

Java
Python
JavaScript
TypeScript
React
Redux
Spring Boot
AWS
Kafka
Redis
Full-stack development
Software development
Automated testing
Code reviews
API development
Cloud infrastructure

Benefits

Paid volunteer time
August free Fridays
Well-being resources
Mentorship
Learning programs
Leadership development
Education support

Visa sponsorship

Not detected in the job text

Keywords

Software Developer
Full-stack
AI
Genesys Cloud
Workforce Engagement Management
Quality Management
Java
Python
JavaScript
TypeScript
React
Redux
Spring Boot
AWS
Kafka
Redis
Cloud infrastructure
API
Automated testing
Code reviews
Enterprise software
Customer experience
Internship
Co-op

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