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Added 8 mins ago
Account Manager - Small Medium Business
TELUS
Burnaby, BC
Full-time
…Do you share our passion for delivering best-in-class client experience and finding innovative and creative solutions for business owners? If so, this is the role to kick-start your sales…
Added 38 mins ago
executive chef
Culinaria Restaurant & Events
Mississauga, ON
Full-time
Added 38 mins ago
Manager, Collections
Rogers Bank
Courtenay, BC
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 38 mins ago
Permanent, Part-time - Cleaner - 10 hrs/week (internal/external)
Sudbury Catholic District School Board
Sudbury, ON
Part-time
Under the direction of the Manager of Facility Services/designate, cleaners perform various duties related to the cleaning of our schools/buildings to ensure clean, safe and healthy…
Added 38 mins ago
Permanent, Part-time - Cleaner - 10 hrs/week (internal/external)
Sudbury Catholic District School Board
Sudbury, ON · Coniston, ON
Part-time
Under the direction of the Manager of Facility Services/designate, cleaners perform various duties related to the cleaning of our schools/buildings to ensure clean, safe and healthy…
Added 38 mins ago
Assistant Store Manager (Fairview Mall)
Swatch
Toronto, ON · Greater Toronto Area, Canada
Full-time
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and…
Added 38 mins ago
Director, Ecommerce Marketing
Natura Market
Mississauga, ON
Full-time
Role Description The Ecommerce Marketing Manager is a full-time, on-site role based in Mississauga, ON. This role is responsible for planning and executing digital marketing initiatives…
Added 38 mins ago
Manager, Collections
Rogers Bank
Oshawa, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 38 mins ago
Department Manager - Front End (customer experience)
RONA
Brampton, ON
Full-time
…an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer…
Added 38 mins ago
Assistant Store Manager (Sherway Gardens)
Swatch
Toronto, ON · Etobicoke, ON
Full-time
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and…
Added 38 mins ago
Assistant Store Manager (Toronto Eaton Centre)
Swatch
Toronto, ON
Full-time
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and…
Added 38 mins ago
store manager - retail
City Avenue Market
Vancouver, BC
Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 53 mins ago
DYNAMITE - Operations Team Leader FT - Sherway Gardens
Groupe Dynamite, Inc Garage
Toronto, ON · Etobicoke, Ontario
Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 53 mins ago
Key Holder- Toronto Hazelton FSS
ELC Beauty LLC
Toronto, ON
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 1 hour ago
Manager, Financing Solutions
National Bank of Canada
Montreal, QC
Full-time
Experience in customer service, negotiation, and business development.
Added 1 hour ago
Boutique Manager | Royalmount
LVMH Perfumes & Cosmetics
Montreal, QC
Full-time
Afficher un exemple exceptionnel de l'expérience client Dior. Vendre les produits Dior en répondant aux besoins de nos clients et en offrant des expériences mémorables grâce à un service de…
Added 1 hour ago
Management Trainee
Enterprise Holdings
Yarmouth, NS
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
Management Trainee
Enterprise Holdings
Sydney, NS
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
Store Manager - Calgary
Source Office Furniture & Systems Ltd.
Calgary, AB
Full-time
…throughout Canada. We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our success. We are a rapidly growing…
Added 1 hour ago
retail sales manager
End Of The Roll Flooring Centres
Nanaimo, BC
Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 1 hour ago
Personal Lines Account Manager
Drayden Insurance Ltd
Stony Plain, AB
Full-time
…growing team. We are now searching for a Personal Lines Account Manager to join our team of insurance professionals in our Stony Plain…
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Successful completion of IV contrast media injection course/experience highly recommended.
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Successful completion of IV contrast media injection course/experience highly recommended.
Added 2 hours ago
Admissions Advisor
Prime International College of Health Care and Technology
Mississauga, ON
Full-time
Report pipeline activity, enrolment progress, and performance updates to the Admissions Manager
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Successful completion of IV contrast media injection course/experience highly recommended.

Genesys

Software Developer in Test, Intern (Agent Development)

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview:
Help build and validate the next generation of cloud-based software designed to help employees develop their skills and fulfil their potential. As a Software Developer Intern/Co-op in Test on the Agent Development team, you will contribute across the software development lifecycle, including design, implementation, testing, automation, debugging, and verification of production-quality services. You will gain hands-on experience with Java, Python, Selenium, Playwright, AWS, and other technologies selected to solve real engineering challenges involving scalability, security, quality, and usability. You will work alongside experienced engineers in an agile environment, contributing meaningful code and test automation while developing strong foundations in software engineering and quality practices. At Genesys, you will collaborate with a global team focused on building technology that helps organizations create better experiences for employees and customers.

Key Responsibilities:

Design and verify high-quality full-stack software collaboratively across the development lifecycle, from implementation and testing through deployment and ongoing improvement
Develop and maintain automated tests that improve software quality, test coverage, and confidence in production releases
Build and enhance automated test pipelines that support reliable and efficient software delivery
Validate resilient, scalable, secure, and maintainable cloud applications built on AWS infrastructure
Investigate and debug software issues, collaborating with developers and quality engineering partners to identify effective solutions
Explore modern technologies and testing approaches that strengthen automation, engineering efficiency, and continuous improvement
Demonstrate ownership of software quality by contributing to design discussions, identifying risks, and helping ensure features meet expected standards

Required Qualifications:

Currently pursuing a bachelor's degree in computer science, software engineering, computer engineering, or another software-related discipline
Familiarity with programming using Java, Python, or a comparable modern programming language
Basic experience with software testing concepts, test design, debugging, or automated testing
Understanding of software development fundamentals and interest in learning across the full software development lifecycle
Familiarity with agile development practices, including collaborative teamwork and sprint-based development
Strong analytical and problem-solving skills with curiosity for investigating technical challenges
Ability to communicate clearly and collaborate effectively with developers, quality engineers, and other team members

Preferred Qualifications:

Exposure to automated testing tools or frameworks such as Selenium or Playwright
Familiarity with cloud computing concepts or AWS-based applications
Exposure to full-stack development, automated test pipelines, or continuous integration practices
Interest in learning new programming languages, development tools, testing approaches, and cloud technologies

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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More about this job

Responsibilities

You will contribute to the software development lifecycle by designing, implementing, and verifying cloud-based services. Additionally, you will develop and maintain automated test pipelines to ensure software quality and reliability.

Requirements

Candidates must be currently pursuing a bachelor's degree in a software-related discipline. You should have familiarity with Java or Python and a basic understanding of software testing concepts and agile development.

Skills

Java
Python
Selenium
Playwright
AWS
Software testing
Test automation
Debugging
Agile development
Cloud computing
Full-stack development
Continuous integration
Problem-solving
Collaboration

Benefits

Mentorship
Learning programs
Leadership development
Education support
Paid volunteer time
August Free Fridays
Well-being resources

Visa sponsorship

Not detected in the job text

Keywords

Software Developer in Test
AI-powered
Cloud-based
Java
Python
Selenium
Playwright
AWS
Test automation
Agile
Debugging
Full-stack
Continuous integration
Quality engineering
Enterprise environments
Scalability
Security
Usability
Test pipelines

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