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Added 5 mins ago
Clinical Research and Trials Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
Full-time
…direction from the Qualified Investigator/Principal Investigator, Manager, or designate to perform and organize special work assignments and…
Added 5 mins ago
People Lead
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Full-time
Leads and promotes the adoption of technology services and digital solutions by utilizing and sharing resources, information, and tools; and modeling and assisting associates with new ways…
Added 5 mins ago
Project Manager - ITSM
Mariner
NB
We are seeking an experienced Project Manager or Business Analyst with strong IT Service Management (ITSM) experience to support the implementation and improvement of ITSM capabilities…
Added 5 mins ago
Manager, Core Research Facilities
University of Alberta
Edmonton, AB
Full-time
The Manager develops policies and implements overall operational strategies for the core facilities. The Manager works with the Finance Service Partner to develop effective financial…
Added 36 mins ago
Nursing Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
Added 36 mins ago
Associate Director, Innovation Solutions
BMO
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Full-time
…management, governance, delivery coordination, and operational support. The role will ensure solutions are aligned with business objectives, enterprise technology strategies, and…
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Strategic Sourcing Manager
BMO
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Full-time
The Sourcing Manager, External Labor supports end-to-end sourcing for BMO's External Labor portfolio, including professional services, advisory services, technology services, staff…
Added 36 mins ago
Lead, Enterprise Employee Listening
BMO
Toronto, ON · BMOPLACE
Full-time
The Lead, Enterprise Employee Listening creates and executes the enterprise employee listening strategy for BMO in support of our business strategy and priorities. Through the leadership of…
Added 36 mins ago
Assistant Maintenance Manager
JLL
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Full-time
…better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow…
Added 50 mins ago
Web Software Developer, Intern (WFM)
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 50 mins ago
Web Software Developer Intern (WFM)
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 50 mins ago
Software Developer in Test, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 50 mins ago
Software Developer in Test, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 50 mins ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 50 mins ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 50 mins ago
Software Developer Full-Stack Intern, AI Scoring, Evaluations and Surveys
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 50 mins ago
Software Developer Intern, Predictions Data & Decision Science
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 50 mins ago
Software Developer in Test, Intern (Agent Development)
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 50 mins ago
Software Developer, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 50 mins ago
Sales Consultant
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Added 50 mins ago
Sales Account Manager, CPG - Amazon Ads
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Toronto, ON
We’re looking for a results oriented Sales Account Manager on our CPG business who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous…
Added 1 hour ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 1 hour ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 1 hour ago
Program Assistant – Cancer Research Program (CRP)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Program Manager and in close collaboration with the Program leaders and the other program assistant(s), the incumbent provides personalized administrative and…
Added 1 hour ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…

Genesys

Software Developer in Test, Intern (Agent Development)

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview:
Help build and validate the next generation of cloud-based software designed to help employees develop their skills and fulfil their potential. As a Software Developer Intern/Co-op in Test on the Agent Development team, you will contribute across the software development lifecycle, including design, implementation, testing, automation, debugging, and verification of production-quality services. You will gain hands-on experience with Java, Python, Selenium, Playwright, AWS, and other technologies selected to solve real engineering challenges involving scalability, security, quality, and usability. You will work alongside experienced engineers in an agile environment, contributing meaningful code and test automation while developing strong foundations in software engineering and quality practices. At Genesys, you will collaborate with a global team focused on building technology that helps organizations create better experiences for employees and customers.

Key Responsibilities:

Design and verify high-quality full-stack software collaboratively across the development lifecycle, from implementation and testing through deployment and ongoing improvement
Develop and maintain automated tests that improve software quality, test coverage, and confidence in production releases
Build and enhance automated test pipelines that support reliable and efficient software delivery
Validate resilient, scalable, secure, and maintainable cloud applications built on AWS infrastructure
Investigate and debug software issues, collaborating with developers and quality engineering partners to identify effective solutions
Explore modern technologies and testing approaches that strengthen automation, engineering efficiency, and continuous improvement
Demonstrate ownership of software quality by contributing to design discussions, identifying risks, and helping ensure features meet expected standards

Required Qualifications:

Currently pursuing a bachelor's degree in computer science, software engineering, computer engineering, or another software-related discipline
Familiarity with programming using Java, Python, or a comparable modern programming language
Basic experience with software testing concepts, test design, debugging, or automated testing
Understanding of software development fundamentals and interest in learning across the full software development lifecycle
Familiarity with agile development practices, including collaborative teamwork and sprint-based development
Strong analytical and problem-solving skills with curiosity for investigating technical challenges
Ability to communicate clearly and collaborate effectively with developers, quality engineers, and other team members

Preferred Qualifications:

Exposure to automated testing tools or frameworks such as Selenium or Playwright
Familiarity with cloud computing concepts or AWS-based applications
Exposure to full-stack development, automated test pipelines, or continuous integration practices
Interest in learning new programming languages, development tools, testing approaches, and cloud technologies

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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More about this job

Responsibilities

You will contribute to the software development lifecycle by designing, implementing, and verifying cloud-based services. Additionally, you will develop and maintain automated test pipelines to ensure software quality and reliability.

Requirements

Candidates must be currently pursuing a bachelor's degree in a software-related discipline. You should have familiarity with Java or Python and a basic understanding of software testing concepts and agile development.

Skills

Java
Python
Selenium
Playwright
AWS
Software testing
Test automation
Debugging
Agile development
Cloud computing
Full-stack development
Continuous integration
Problem-solving
Collaboration

Benefits

Mentorship
Learning programs
Leadership development
Education support
Paid volunteer time
August Free Fridays
Well-being resources

Visa sponsorship

Not detected in the job text

Keywords

Software Developer in Test
AI-powered
Cloud-based
Java
Python
Selenium
Playwright
AWS
Test automation
Agile
Debugging
Full-stack
Continuous integration
Quality engineering
Enterprise environments
Scalability
Security
Usability
Test pipelines

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