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Added 3 mins ago
Member Relationship Manager
YNCU
London, ON
Full-time
The Member Relationship Manager is responsible for building new and lasting relationships with Your Neighbourhood Credit Union (YNCU) members. As a trusted financial advisor, you will help…
Added 3 mins ago
Assistant Manager - F&B Operations
Courtyard by Marriott
Toronto, ON
Full-time
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Director of Human Resources
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Full-time
The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human…
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Human Resources and Recruitment Coordinator
St. Joseph's Healthcare Hamilton
Hamilton, ON
$35.29 to $40.91 CAD / hour
Temporary
Reporting to the Manager, HR Services, the HR and Recruitment Coordinator plays an integral role within the People, Culture & Diversity department supporting day-to-day Human Resource…
Added 3 mins ago
Manager, Finance, Performance & Analytics
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Alliston, ON
Full-time
Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at (705) 434-3377 ext 3354.
Added 4 mins ago
Senior Associate, Recruiting (12-Month Contract)
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Toronto, ON
Full-time
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Coiled Tubing Operator (various rotations)
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Clinical Research and Trials Coordinator, Research Clinical Trials - BC Cancer - Vancouver
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$100,000 to $140,000 CAD / year
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People Lead
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Full-time
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Full Time Guest Services Lead Partner
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Must have Smart Serve certification( Manager on Duty requirement)
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Manager, Core Research Facilities
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Full-time
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Added 49 mins ago
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Assistant Store Manager
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Associate Director, Innovation Solutions
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Ensure appropriate human oversight, transparency, escalati
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Strategic Sourcing Manager
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The Sourcing Manager, External Labor supports end-to-end sourcing for BMO's External Labor portfolio, including professional services, advisory services, technology services, staff…
Added 49 mins ago
Lead, Enterprise Employee Listening
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Added 1 hour ago
Web Software Developer, Intern (WFM)
Genesys
Toronto, ON
Full-time
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Added 1 hour ago
Web Software Developer Intern (WFM)
Genesys
Toronto, ON
Full-time
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.

Genesys

Software Developer in Test, Intern (Agent Development)

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview:
Help build and validate the next generation of cloud-based software designed to help employees develop their skills and fulfil their potential. As a Software Developer Intern/Co-op in Test on the Agent Development team, you will contribute across the software development lifecycle, including design, implementation, testing, automation, debugging, and verification of production-quality services. You will gain hands-on experience with Java, Python, Selenium, Playwright, AWS, and other technologies selected to solve real engineering challenges involving scalability, security, quality, and usability. You will work alongside experienced engineers in an agile environment, contributing meaningful code and test automation while developing strong foundations in software engineering and quality practices. At Genesys, you will collaborate with a global team focused on building technology that helps organizations create better experiences for employees and customers.

Key Responsibilities:

Design and verify high-quality full-stack software collaboratively across the development lifecycle, from implementation and testing through deployment and ongoing improvement
Develop and maintain automated tests that improve software quality, test coverage, and confidence in production releases
Build and enhance automated test pipelines that support reliable and efficient software delivery
Validate resilient, scalable, secure, and maintainable cloud applications built on AWS infrastructure
Investigate and debug software issues, collaborating with developers and quality engineering partners to identify effective solutions
Explore modern technologies and testing approaches that strengthen automation, engineering efficiency, and continuous improvement
Demonstrate ownership of software quality by contributing to design discussions, identifying risks, and helping ensure features meet expected standards

Required Qualifications:

Currently pursuing a bachelor's degree in computer science, software engineering, computer engineering, or another software-related discipline
Familiarity with programming using Java, Python, or a comparable modern programming language
Basic experience with software testing concepts, test design, debugging, or automated testing
Understanding of software development fundamentals and interest in learning across the full software development lifecycle
Familiarity with agile development practices, including collaborative teamwork and sprint-based development
Strong analytical and problem-solving skills with curiosity for investigating technical challenges
Ability to communicate clearly and collaborate effectively with developers, quality engineers, and other team members

Preferred Qualifications:

Exposure to automated testing tools or frameworks such as Selenium or Playwright
Familiarity with cloud computing concepts or AWS-based applications
Exposure to full-stack development, automated test pipelines, or continuous integration practices
Interest in learning new programming languages, development tools, testing approaches, and cloud technologies

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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More about this job

Responsibilities

You will contribute to the software development lifecycle by designing, implementing, and verifying cloud-based services. Additionally, you will develop and maintain automated test pipelines to ensure software quality and reliability.

Requirements

Candidates must be currently pursuing a bachelor's degree in a software-related discipline. You should have familiarity with Java or Python and a basic understanding of software testing concepts and agile development.

Skills

Java
Python
Selenium
Playwright
AWS
Software testing
Test automation
Debugging
Agile development
Cloud computing
Full-stack development
Continuous integration
Problem-solving
Collaboration

Benefits

Mentorship
Learning programs
Leadership development
Education support
Paid volunteer time
August Free Fridays
Well-being resources

Visa sponsorship

Not detected in the job text

Keywords

Software Developer in Test
AI-powered
Cloud-based
Java
Python
Selenium
Playwright
AWS
Test automation
Agile
Debugging
Full-stack
Continuous integration
Quality engineering
Enterprise environments
Scalability
Security
Usability
Test pipelines

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