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Added 11 mins ago
Estimator - ACX Ridge Meadows
AutoCanada Inc.
Maple Ridge, BC
$65,000 to $80,000 CAD / year
Full-time
Excellent verbal and written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers
Added 11 mins ago
Senior Full-Stack Developer
St. Joseph Communications
Toronto, ON
$100,000 to $120,000 CAD / year
Our engineering team is seeking a Senior Full-Stack Developer to play a key role in the engineering function for our Media organization. In this role you will be responsible for maintaining…
Added 11 mins ago
Senior Application & Systems Developer (Microsoft Dynamics 365)
Ombudsman For Banking Services and Investments
Toronto, ON
Full-time
Job Title: Senior Application & Systems Developer
Added 11 mins ago
Corporate Partnerships, Senior Specialist
Canadian Cancer Society
Vancouver, BC
$56,000 to $64,500 CAD / year
Full-time
Job Title: Corporate Partnerships, Senior Specialist
Added 11 mins ago
Project Consultant (Renewable Energy)
BTY CONSULTANCY GROUP INC
Vancouver, BC · Toronto, ON
$65,000 to $85,000 CAD / year
Full-time
…worldwide. We compete with Tier 1 technical advisors by combining senior-led, hands-on attention that delivers the technical rigour, commercial clarity, and pragmatic, finance and…
Added 11 mins ago
General Manager C/D
Mountain Equipment Company
Kitchener, ON
$75,500 to $90,000 CAD / year
…expectations, building leadership capability, and holding the Senior Staff Team (SST) accountable for consistent execution across all areas of the business. You are responsible for…
Added 25 mins ago
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
Full-time
Added 25 mins ago
Power Market Sector Lead, Canada
HDR
Calgary, AB
Full-time
Act as Senior Project Manager or Senior Engineer for power related projects (seller-doer).
Added 26 mins ago
IT Product Owner (PO)
Leons Furniture Limited
Toronto, ON
Project management. Create project plan, project charter and provide project update to business stakeholders and senior leaders. Acting as the primary liaison between customers,…
Added 26 mins ago
Director of Business Development (Vancouver)
Boast Capital LP
Vancouver, BC
This is a senior, full-cycle sales role for someone who knows how to create opportunity, not just manage what is handed to them. You’ll be responsible for sourcing qualified leads,…
Added 26 mins ago
Executive Director Nutrition and Food Services
HealthCareersInSask.ca
SK · SK, Canada
Full-time
The Executive Director, Nutrition and Food Services, is a key provincial senior leader within the Saskatchewan Health Authority, responsible for providing strategic and operational…
Added 26 mins ago
Site Director
HelloFresh
Mississauga, ON
Reporting into the Senior Director of National Production, you will oversee all fulfillment processes (warehouse, portioning, and pick & pack) within a HF Distribution Centre. Your focus is…
Added 26 mins ago
Maintenance Technician
QuadReal Property Group
Toronto, ON
Full-time
Reporting to the Senior Maintenance Manager, the Maintenance Technician will contribute and participate in activities related to preventative and unscheduled maintenance, as well as…
Added 26 mins ago
B2B Marketing Manager - Business Development
123Dentist
Toronto, ON
$95,000 to $120,000 CAD / year
Full-time
Reports To: Senior Manager, Strategy & National Campaigns
Added 26 mins ago
Vice President-Investment Banking, Global Mineral Resources & Mining
Desjardins
Toronto, ON
Full-time
…managing client relationships, and serve as the bridge between senior direction and junior execution. The role requires strong judgment, sense of ownership, disciplined process and resource…
Added 26 mins ago
Project Manager, Population Health Management
Southlake Health Community
Newmarket, ON · Southlake Health
Full-time
…practical tools and resources. The role will work closely with senior leaders, clinical and operational teams, physicians, analytics and digital health partners, academic collaborators,…
Added 40 mins ago
Ready to Take the Next Step?
Activants
Ottawa, ON
Full-time
As a Senior Application Developer, you will analyze user requirements, design and develop internet/intranet applications, and ensure that projects are completed on time with exceptional…
Added 40 mins ago
Human Resources and Recruitment Coordinator
St. Joseph's Healthcare Hamilton
Hamilton, ON
$35.29 to $40.91 CAD / hour
Temporary
…levels of the organization - employees, managers, directors and senior leadership and will utilize their knowledge and expertise to provide a customer-focused approach when responding to…
Added 40 mins ago
Gestionnaire sénior: Chef de l'intégration des capacités d'affaire / Senior Manager - Head of Business Capabilities Integration
Airbus Aircraft
Montreal, QC
Full-time
Le programme d'avions commerciaux A220 recherche un.e Gestionnaire sénior: Chef de l'Intégration des Capacités d'affaire - Processus, méthodes, outils et données pour rejoindre notre équipe…
Added 40 mins ago
Senior Clinical Trial Associate
ICON Strategic Solutions
Canada
Full-time
As a Senior Clinical Trial Associate at ICON, you will oversee and support the execution of clinical trials, ensuring the highest standards of quality, compliance, and efficiency. This is a…
Added 41 mins ago
Director, Enterprise Communications
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
Full-time
Act as senior communications partner to Investment Management, working with the Chief Investment Officer, asset class leaders and subject matter experts on complex investment topics.
Added 41 mins ago
DIRECTOR, GOVERNMENT FUNDS - Montreal, Ottawa & Toronto
BDC
Ottawa, ON · Toronto, ON · Montreal, QC
Full-time
Provide senior investment judgment and guidance on fund performance, risk management, and portfolio development matters
Added 41 mins ago
SENIOR ACCOUNT MANAGER FINANCING – Montreal
BDC
Montreal, QC · Eastern Montreal
Full-time
We are looking for a senior account manager who will leverage his or her interpersonal strengths and network to generate new business opportunities while managing a portfolio of existing…
Added 41 mins ago
SENIOR ACCOUNT MANAGER, FINANCING - Drummondville, Victoriaville
BDC
Drummondville, QC · Victoriaville, QC
Full-time
BDC is the only bank dedicated exclusively to Canadian entrepreneurs. As a Senior Commercial Account Manager, you will develop new business opportunities and manage an existing portfolio of…
Added 57 mins ago
WFM Sr. Services Consultant
Dayforce
Canada
The Senior Services Consultant guides the overall design and delivery of Dayforce Consulting Services engagements leveraging Dayforce to meet customer requirements and provides oversight…

Genesys

Software Developer in Test, Intern (WEM)

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview:
Help strengthen the quality and reliability of Genesys Cloud Workforce Engagement Management (WEM), contributing to software that supports billions of customer interactions globally. As a Software Developer Intern on the WEM Quality Assurance team, you will build AI-enhanced test automation for user interfaces and backend microservices while using GenAI throughout the software development lifecycle to improve engineering productivity and software quality. You will gain hands-on experience with Java, Python, Selenium, Playwright, REST APIs, AWS AI technologies, and production observability tools while learning how to evaluate AI-generated output critically and apply it responsibly. Working alongside senior engineers, you will contribute to quality engineering practices that identify defects earlier, improve test coverage, and increase confidence in software releases. At Genesys, you will have opportunities to expand your software engineering, automation, cloud, and GenAI skills while contributing to products that improve experiences for employees and customers.

Key Responsibilities:

Design and implement AI-enhanced automated tests for user interfaces and backend microservices that improve test coverage and release confidence
Develop and evolve automated testing pipelines that support reliable, scalable, and maintainable quality validation across Genesys Cloud WEM
Apply GenAI tools such as Kiro, Amazon Q Developer, Amazon Bedrock, and Claude to accelerate debugging, research, test development, and code refactoring
Evaluate AI-generated code and recommendations critically to ensure accuracy, maintainability, security, and meaningful test coverage
Build data-rich dashboards and defect analysis capabilities that surface quality trends and help teams improve product experiences
Investigate performance and software behaviour using testing, debugging, and observability tools to identify issues earlier in the development lifecycle
Drive quality throughout the software development lifecycle by creating tests that add meaningful value and validating assumptions through evidence
Collaborate with senior engineers and cross-functional partners to strengthen automation, engineering practices, and continuous improvement

Required Qualifications:

Currently enrolled in computer science, software engineering, computer engineering, or a related discipline
Strong programming fundamentals in Java, Python, or a comparable object-oriented programming language
Familiarity with REST APIs and version control systems such as Git
Understanding of software testing, debugging, automation, or quality engineering fundamentals
Interest or experience in GenAI, prompt engineering, AI-assisted software development, or related technologies
Strong analytical and problem-solving skills with an interest in investigating complex technical issues
Ability to collaborate effectively while taking ownership of the quality and maintainability of your work
Understanding that software quality is integrated throughout development rather than validated only at the end of the lifecycle

Preferred Qualifications:

Exposure to test automation technologies such as Selenium, Playwright, or TestNG
Familiarity with development and delivery tools such as Jenkins, Maven, Git, or Bitbucket
Exposure to GenAI technologies such as Kiro, Amazon Q Developer, Amazon Bedrock, or Claude
Familiarity with observability, analytics, or development tools such as Sumo Logic, JQL, New Relic, SSMS, or Confluence

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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More about this job

Responsibilities

Design and implement AI-enhanced automated tests for user interfaces and backend microservices to improve test coverage. Collaborate with senior engineers to drive quality throughout the software development lifecycle using GenAI tools and observability platforms.

Requirements

Currently enrolled in a computer science, software engineering, or related degree program. Requires strong programming fundamentals in Java or Python and an understanding of software testing and version control systems.

Skills

Java
Python
Selenium
Playwright
REST APIs
Git
GenAI
Test automation
Software testing
Debugging
Quality engineering
Cloud computing
Prompt engineering
Observability tools
Data analysis

Benefits

Paid volunteer time
August Free Fridays
Well-being resources
Mentorship
Learning programs
Leadership development
Education support

Visa sponsorship

Not detected in the job text

Keywords

Software Developer in Test
Internship
Genesys Cloud
WEM
AI-powered
Test automation
Java
Python
Selenium
Playwright
REST APIs
AWS
GenAI
Kiro
Amazon Q Developer
Amazon Bedrock
Claude
Git
Jenkins
Maven
Bitbucket
Sumo Logic
New Relic
Quality Assurance
Microservices
Observability
Software Engineering
Computer Science
Data analysis
Prompt engineering

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