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Added 11 mins ago
Marketing CRM Automation Specialist
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Toronto, ON
Up to $80,000 CAD / year
Full-time
Experience working with customer or patient lifecycle programs that drive retention and long-term value.
Added 11 mins ago
Clinic Manager
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$80,000 to $100,000 CAD / year
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Compensation is competitive and commensurate with experience and professional designation. We offer a comprehensive benefits package and opportunities for professional growth and…
Added 11 mins ago
Senior Security Systems Technician
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Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
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Quality and Service Specialist
Impact Cleaning Services Ltd
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$45,000 to $50,000 CAD / year
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Added 11 mins ago
Implementation Lead
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$65,000 to $80,000 CAD / year
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$60,000 to $70,000 CAD / year
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$100,000 to $120,000 CAD / year
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Added 11 mins ago
Sr Quality Assurance & Technical Support Specialist
Securitas Technology Canada Corporation
Ottawa, ON
$90,000 to $100,000 CAD / year
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This position works closely with Engineering, Production, Sales, the Manager of QA, and the Director of R&D to improve product quality, customer satisfaction, and operational efficiency. In…
Added 11 mins ago
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$55,000 to $65,000 CAD / year
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Store Manager
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Genesys

Software Developer, Intern (Genesys Cloud)

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview:

As a Software Developer Intern on the Genesys Cloud team, you will integrate with a highly skilled team to deliver new features in our product. You'll get the chance to participate in a high-energy development environment that ships great software while also maintaining a friendly, laid-back culture.

On top of building strong technical and soft skills, Software Developer Interns can expect great exposure to leaders across our Cloud business and, depending on where they live, have the flexibility to work in-office, fully virtual, or a hybrid of the two.

Responsibilities/Job Duties

In this role the primary responsibilities include (but are not limited to):

Work with team members to help design, develop, and test features that meet the business needs of our customers and exhibit features that include high scalability, availability and reliability
Write and maintain unit, integration, and acceptance tests
Perform collaborative code reviews with other developers
Understand & comply with HIPAA Security and Privacy Laws
Adhere to Genesys Code of Business Conduct and Ethics
Have Fun

Required Qualifications

Actively pursuing a Bachelor’s or master’s degree in computer science or related technical discipline
Strong proficiency in TypeScript, including a solid understanding of modern JavaScript/TypeScript concepts and development practices.
Familiarity with AWS backend technologies and services used for cloud-based application development.
Familiarity with Vue.js or other TypeScript-based UI frameworks and libraries for frontend application development.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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More about this job

Responsibilities

The intern will collaborate with the team to design, develop, and test scalable, reliable features for the Genesys Cloud platform. Responsibilities also include performing code reviews and maintaining unit, integration, and acceptance tests.

Requirements

Candidates must be actively pursuing a bachelor's or master's degree in computer science or a related technical field. Strong proficiency in TypeScript and familiarity with AWS backend services and Vue.js are required.

Skills

Typescript
Javascript
Aws
Vue.js
Software development
Unit testing
Integration testing
Acceptance testing
Code reviews
Cloud computing
Backend development
Frontend development
Scalability
Availability
Reliability

Benefits

Paid volunteer time
August free Fridays
Well-being resources
Mentorship programs
Learning programs
Leadership development
Education support

Visa sponsorship

Not detected in the job text

Keywords

Software Developer
Intern
Genesys Cloud
AI-powered
Experience orchestration
TypeScript
JavaScript
AWS
Vue.js
Cloud-based application
Backend
Frontend
Scalability
Availability
Reliability
Unit testing
Integration testing
Acceptance testing
Code reviews
HIPAA
Enterprise software
Hybrid work
Computer science

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