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Added 12 mins ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
AltaML is looking for a Manager, Software Engineering to lead a delivery pod where technical excellence and team health go hand in hand. You'll own the architectural integrity of your pod's…
Added 12 mins ago
Gestionnaire sénior: Chef de l'intégration des capacités d'affaire / Senior Manager - Head of Business Capabilities Integration
Airbus Aircraft
Montreal, QC
Full-time
Added 13 mins ago
Project Manager, HASTUS
GIRO
Rosemont · Montreal, Rosemont
Full-time
At GIRO, our mission is clear: Improving quality of life around the world through software and services that increase the efficiency of public transport and postal delivery.
Added 13 mins ago
Clinical Educator - Northern Ontario
Extendicare
Sudbury, ON · LTC - Van Daele (Van Daele St.)
Full-time
Reporting to the Senior Manager of Clinical Education, the Clinical Educator partners with home and regional leaders as well as frontline teams to deliver standardized, evidence-informed…
Added 13 mins ago
Registered Practical Nurse- Part-Time Temporary
THE ONEILL CENTRE
Ottawa, ON
Part-time
…expected to coordinate and oversee all aspects of resident focused delivery of care. Provide direct supervision, leadership and education to other members of the healthcare team. Acts as a…
Added 28 mins ago
Area Manager
AFD Petroleum Ltd.
Kelowna, BC
$100,000 to $140,000 CAD / year
Full-time
The Area Manager is responsible for supervising and managing all sales, warehousing, and distribution functions at the branch, in coordination with the Head Office. Approximately 70% of the…
Added 29 mins ago
Fitness Leader ID #1628
YMCA of Simcoe/Muskoka
Midland, ON
Assist and work with the Duty Manager in the event of an emergency or building evacuation.
Added 29 mins ago
Customer Service Agent - YSB
The Talent Team at Perimeter Aviation
Sudbury, ON · Greater Sudbury, ON
…potential sales and service opportunities to the Supervisor and/or Manager Customer Service to optimize customer sales and service delivery of the overall…
Added 29 mins ago
Project Manager - ITSM
Mariner
NB
We are seeking an experienced Project Manager or Business Analyst with strong IT Service Management (ITSM) experience to support the implementation and improvement of ITSM capabilities…
Added 29 mins ago
Wellness Coach & Personal Trainer ID #1629
YMCA of Simcoe/Muskoka
Midland, ON
Be visible and approachable while on duty in program and service delivery. Maintain a strong presence and engage in on-floor health education, fitness leadership and individual coaching.
Added 29 mins ago
Senior Structural Designer (Up to $10K Signing Bonus!)
Harding Display
Toronto, ON
Work with the Graphic Designers and Graphic Production Manager to ensure the accuracy of prototype and production dielines.
Added 29 mins ago
Manager, Government Solutions
KPMG
Halifax, NS
Full-time
As a Manager in our Government Solutions practice, you will use your strong business acumen and be a key member of a high performing team. You’ll be learning from some of the best in the…
Added 58 mins ago
(CAN) Directs Store Delivery Associate
Walmart Canada
Surrey, BC
Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 58 mins ago
Senior Project Manager
HCLTech
AB · Edmonton, AB
$90,000 to $100,000 CAD / year
Full-time
Oversees the end to end daily management and delivery of one or more projects
Added 59 mins ago
Speech Language Pathologist Masters
HealthCareersInSask.ca
Yorkton, SK
Part-time
Job Description: Reporting to the manager, within the context of a client and family centered care model, in accordance with established standards of professional practice, and the vision,…
Added 59 mins ago
Senior Manager, Technology Risk & Controls
OMERS
Toronto, ON · Head Office Toronto
Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 59 mins ago
Private Trust Client Service Associate - Indigenous Trust Services (ITS)
TD
Winnipeg, MB · Calgary, AB
Full-time
Are you revered for your attention to detail and seamless service delivery to both client and your relationship manager? If so, then this can be perfect for you. As Private Trust Client…
Added 59 mins ago
Associate Investment Advisor I
TD
Toronto, ON
Full-time
Are you a dedicated account manager in tune to the needs of high value brokerage clients? Can you provide professional and flawless service delivery in support of your designated Investment…
Added 59 mins ago
Private Banking Associate, Private Wealth
BMO
Montreal, QC · IBMM
Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
Added 59 mins ago
Associate Director, Innovation Solutions
BMO
Toronto, ON · FCP
Full-time
…Agentic AI solutions, intake and demand management, governance, delivery coordination, and operational support. The role will ensure solutions are aligned with business objectives,…
Added 59 mins ago
Strategic Sourcing Manager
BMO
Toronto, ON · YNG
Full-time
The Sourcing Manager, External Labor supports end-to-end sourcing for BMO's External Labor portfolio, including professional services, advisory services, technology services, staff…
Added 59 mins ago
Private Banking Officer
BMO
Vancouver, BC · FBT
Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
Added 1 hour ago
Senior Project Manager, Roads & Highways
GFT.
Vancouver, BC
Full-time
As a Senior Project Manager, Roads & Highways, you will function as a project manager or team lead on roads and highways projects, with initial support from GFT’s established GTA…
Added 1 hour ago
Web Software Developer Intern (WFM)
Genesys
Toronto, ON
Full-time
Familiarity with software development and delivery tools such as GitHub, Bitbucket, or Jenkins
Added 1 hour ago
Software Developer in Test, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
Build and enhance automated test pipelines that enable reliable, efficient, and repeatable software delivery.

Genesys

Web Software Developer Intern (WFM)

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview:
Build production-quality web experiences and backend services for Genesys Cloud Workforce Management (WFM), contributing to technology that supports billions of customer interactions globally. As a Web Software Developer Intern, you will help create the next generation of web user interfaces and cloud-based services while gaining hands-on experience with modern frontend technologies, Java, Clojure, and AWS. You will contribute throughout the software development lifecycle, including feature implementation, bug fixing, unit testing, automation, and peer review, with mentorship from experienced developers. The role provides practical exposure to engineering challenges involving usability, scalability, reliability, and cloud architecture while giving you opportunities to expand your full-stack development skills. At Genesys, you will collaborate with engineers who combine cloud and AI technologies to improve experiences for employees and the customers they serve.

Key Responsibilities:

Develop production-quality web applications and backend services that enhance Genesys Cloud Workforce Management experiences
Build responsive web user interfaces using modern JavaScript and TypeScript technologies with a focus on usability, quality, and maintainability
Implement cloud-based functionality using AWS services to support scalable and reliable applications
Deliver product enhancements and bug fixes while contributing unit tests and automation that strengthen software quality
Collaborate with developers through peer reviews, agile development practices, and technical problem solving
Contribute across the software development lifecycle while building practical experience in frontend, backend, testing, and cloud development
Apply modern engineering tools and practices to improve code quality, development efficiency, and production readiness

Required Qualifications:

Currently enrolled in computer science, computer engineering, software engineering, or a related discipline
Knowledge of developing responsive, single-page web applications using modern JavaScript libraries or frameworks
Familiarity with HTML, CSS, JavaScript, TypeScript, or comparable web development technologies
Knowledge of AWS technologies or fundamental cloud computing concepts
Understanding of software development fundamentals, including testing, debugging, or version control
Strong communication skills and the ability to collaborate effectively with others
Interest in contributing within an agile software development environment and learning from experienced engineers

Preferred Qualifications:

Exposure to frontend technologies and tools such as HTML5, CSS3, LESS, TypeScript, Knockout, Vue.js, Mocha, Chai, or Webpack
Familiarity with backend development using Java, Clojure, or similar programming languages
Exposure to AWS services such as EC2, Lambda, DynamoDB, S3, or SQS
Familiarity with software development and delivery tools such as GitHub, Bitbucket, or Jenkins

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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More about this job

Responsibilities

Develop production-quality web applications and backend services for Genesys Cloud Workforce Management. Collaborate with engineering teams to implement features, bug fixes, and cloud-based functionality using modern technologies.

Requirements

Currently enrolled in a computer science, engineering, or related degree program. Requires foundational knowledge of web development technologies, cloud computing concepts, and software development practices.

Skills

JavaScript
TypeScript
Java
Clojure
AWS
Web development
Frontend development
Backend development
Cloud architecture
Unit testing
Automation
Agile development
Problem solving
Communication
Responsive design

Benefits

Paid volunteer time
August Free Fridays
Well-being resources
Mentorship programs
Learning and development programs
Education support

Visa sponsorship

Not detected in the job text

Keywords

Web Software Developer
Internship
Genesys Cloud
Workforce Management
AI-powered
Cloud computing
JavaScript
TypeScript
Java
Clojure
AWS
EC2
Lambda
DynamoDB
S3
SQS
HTML
CSS
Agile
GitHub
Bitbucket
Jenkins
Full-stack development
Scalability
Reliability
Usability
Unit testing
Automation
Peer review

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