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Added 9 hours ago
Operations Associate I
Keurig Dr Pepper
Regina, SK
$41,900 to $52,624 CAD / year
Full-time
Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American…
Added 9 hours ago
Technical Associate I
Keurig Dr Pepper
Coquitlam, BC
$41,900 to $54,912 CAD / year
Full-time
Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American…
Added 9 hours ago
Associé(e) Technique I | Technical Associate I
Keurig Dr Pepper
Montreal, QC
Full-time
Keurig Dr Pepper Canada is a leading multi-national beverage company, with offices all over the world and across Canada. From coast to coast, Keurig Dr Pepper Canada offers a beverage for…
Added 9 hours ago
Technical Associate I
Keurig Dr Pepper
Edmonton, AB
$41,900 to $54,912 CAD / year
Full-time
Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American…
Added 13 hours ago
Human Resources Manager
Finning
Edmonton, AB
Full-time
As a key member of the HR leadership team, you will partner closely with operations leaders to understand business priorities and translate them into actionable people strategies that drive…
Added 1 day ago
Senior Talent Acquisition Partner, Americas
Medison Pharma
Toronto, ON
$90,000 to $140,000 CAD / year
Full-time
We are seeking a highly skilled Senior Talent Acquisition Partner to join our global team. The ideal candidate will have a strong background in regional or global recruitment, fluent in…
Added 1 day ago
Senior Software Developer
Warner Bros. Discovery
Ottawa, ON
Full-time
Experience with interviewing and talent acquisition.
Added 1 day ago
Finance Transformation Manager, Enterprise Performance Management (EPM) (Bilingual FR/EN)
Pwc Canada
Calgary, AB · Montreal, QC · Ottawa, ON
Full-time
Define business requirements for the acquisition and application configuration of EPM tools
Added 1 day ago
Interview Scheduling and Program Support Manager
RSM US LLP
Toronto, ON
Full-time
…execution of global processes for interview scheduling and talent program support, ensuring operational excellence and compliance across the enterprise. You will manage a high-performing…
Added 2 days ago
Talent Acquisition Sourcer
Pomerleau
Toronto, ON
$87,000 to $112,000 CAD / year
Full-time
The Talent Acquisition Sourcer reports to the Director of Talent Acquisition and builds and sustains proactive talent pipelines across critical roles and markets as defined by the TA…
Added 2 days ago
Custom Order Product Specialist/ Engineer - Electrical
Eaton Corporation
Milton, ON
Full-time
…match the skills and experience required for the open role. Our Talent Acquisition teams also uses AI to identify applicants whose skills are a match for the job. Hiring decisions are made…
Added 2 days ago
Lead Custom Order Product Specialist / Engineer - Electrical
Eaton Corporation
Milton, ON
Full-time
…match the skills and experience required for the open role. Our Talent Acquisition teams also uses AI to identify applicants whose skills are a match for the job. Hiring decisions are made…
Added 2 days ago
Manager, Commercial Marketing, Real Sports Apparel
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
Full-time
We are seeking a strategic, creative, and commercially minded Manager, Retail Marketing – Real Sports Apparel (RSA) to lead the marketing strategy and growth plan for MLSE’s retail business.
Added 2 days ago
VP, Direct Venture Marketing
Wawanesa Insurance
Calgary, AB · AB · Winnipeg, MB · Toronto, ON · ON · Hybrid - Canada, ON · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
…solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire…
Added 2 days ago
Head of Sales ZEISS Medical Technology - Microsurgery
ZEISS Group
Toronto, ON
Full-time
…execution, market development, customer engagement, and overall business performance of the Microsurgery business across Canada. The incumbent is accountable for achieving revenue,…
Added 2 days ago
Consultant, GRS
People Corporation
Calgary, AB · Edmonton, AB · AB - PC Calgary
Full-time
Participate in finalist meetings and support the acquisition of new business opportunities
Added 2 days ago
Développeur(-euse) principal(e) de logiciels (contenu) /Principal Software Development Engineer
Expedia Group
Montreal, QC · Canada - Quebec - Montreal
Full-time
…through our consumer brands, B2B network, and travel advertising…
Added 2 days ago
Développeur(-euse) de logiciels III (contenu) / Software Developer III (Content)
Expedia Group
Montreal, QC · Canada - Quebec - Montreal
Full-time
…through our consumer brands, B2B network, and travel advertising…
Added 2 days ago
Web Software Developer, Intern (WFM)
Genesys
Toronto, ON
Full-time
A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
Added 2 days ago
Web Software Developer Intern (WFM)
Genesys
Toronto, ON
Full-time
A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
Added 2 days ago
Software Developer in Test, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
…downtown Toronto office 1–2 days per week, depending on team and business…
Added 2 days ago
Software Developer in Test, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
Added 2 days ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
A Talent Acquisition Partner will review your
Added 2 days ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
A Talent Acquisition Partner will review your
Added 2 days ago
Software Developer Full-Stack Intern, AI Scoring, Evaluations and Surveys
Genesys
Toronto, ON
Full-time
A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Genesys

Web Software Developer Intern (WFM)

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview:
Build production-quality web experiences and backend services for Genesys Cloud Workforce Management (WFM), contributing to technology that supports billions of customer interactions globally. As a Web Software Developer Intern, you will help create the next generation of web user interfaces and cloud-based services while gaining hands-on experience with modern frontend technologies, Java, Clojure, and AWS. You will contribute throughout the software development lifecycle, including feature implementation, bug fixing, unit testing, automation, and peer review, with mentorship from experienced developers. The role provides practical exposure to engineering challenges involving usability, scalability, reliability, and cloud architecture while giving you opportunities to expand your full-stack development skills. At Genesys, you will collaborate with engineers who combine cloud and AI technologies to improve experiences for employees and the customers they serve.

Key Responsibilities:

Develop production-quality web applications and backend services that enhance Genesys Cloud Workforce Management experiences
Build responsive web user interfaces using modern JavaScript and TypeScript technologies with a focus on usability, quality, and maintainability
Implement cloud-based functionality using AWS services to support scalable and reliable applications
Deliver product enhancements and bug fixes while contributing unit tests and automation that strengthen software quality
Collaborate with developers through peer reviews, agile development practices, and technical problem solving
Contribute across the software development lifecycle while building practical experience in frontend, backend, testing, and cloud development
Apply modern engineering tools and practices to improve code quality, development efficiency, and production readiness

Required Qualifications:

Currently enrolled in computer science, computer engineering, software engineering, or a related discipline
Knowledge of developing responsive, single-page web applications using modern JavaScript libraries or frameworks
Familiarity with HTML, CSS, JavaScript, TypeScript, or comparable web development technologies
Knowledge of AWS technologies or fundamental cloud computing concepts
Understanding of software development fundamentals, including testing, debugging, or version control
Strong communication skills and the ability to collaborate effectively with others
Interest in contributing within an agile software development environment and learning from experienced engineers

Preferred Qualifications:

Exposure to frontend technologies and tools such as HTML5, CSS3, LESS, TypeScript, Knockout, Vue.js, Mocha, Chai, or Webpack
Familiarity with backend development using Java, Clojure, or similar programming languages
Exposure to AWS services such as EC2, Lambda, DynamoDB, S3, or SQS
Familiarity with software development and delivery tools such as GitHub, Bitbucket, or Jenkins

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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More about this job

Responsibilities

Develop production-quality web applications and backend services for Genesys Cloud Workforce Management. Collaborate with engineering teams to implement features, bug fixes, and cloud-based functionality using modern technologies.

Requirements

Currently enrolled in a computer science, engineering, or related degree program. Requires foundational knowledge of web development technologies, cloud computing concepts, and software development practices.

Skills

JavaScript
TypeScript
Java
Clojure
AWS
Web development
Frontend development
Backend development
Cloud architecture
Unit testing
Automation
Agile development
Problem solving
Communication
Responsive design

Benefits

Paid volunteer time
August Free Fridays
Well-being resources
Mentorship programs
Learning and development programs
Education support

Visa sponsorship

Not detected in the job text

Keywords

Web Software Developer
Internship
Genesys Cloud
Workforce Management
AI-powered
Cloud computing
JavaScript
TypeScript
Java
Clojure
AWS
EC2
Lambda
DynamoDB
S3
SQS
HTML
CSS
Agile
GitHub
Bitbucket
Jenkins
Full-stack development
Scalability
Reliability
Usability
Unit testing
Automation
Peer review

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