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Added 3 hours ago
Manager, Collections
Rogers Bank
Dieppe, NB
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 3 hours ago
Director, Wealth Growth & Analytics
BMO
Toronto, ON · FCP
Full-time
Champion advanced analytics, predictive modelling, AI-enabled decisioning, and insight generation capabilities that improve business performance and client understanding.
Added 3 hours ago
Manager, Collections
Rogers Bank
Port Perry, ON
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 6 hours ago
Manager, Collections
Rogers Bank
Vernon, BC
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 6 hours ago
Manager, Collections
Rogers Bank
Pickering, ON
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 6 hours ago
Manager, Collections
Rogers Bank
Ottawa, ON
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 7 hours ago
Lead Change Management Specialist
RBC
Toronto, ON
Full-time
This is a permanent, senior individual contributor role operating with significant independence. The Senior Manager leads change management strategy and execution across a complex,…
Added 7 hours ago
Senior Manager, AI Enablement and Scalability
BMO
Toronto, ON · FCP
Full-time
Own the end-to-end strategy and execution for an AI-enabled workforce, defining and operationalizing a multi-stage roadmap - from augmenting individual workflows, to redesigning processes…
Added 7 hours ago
Proposal Manager
S.I. Systems ULC
Ottawa, ON
$90,000 to $105,000 CAD / year
Full-time
The Proposal Manager is a critical growth leader at the center of our most strategic bids. Operating within our newly established AI‑Enabled Proposals Office, this role owns end‑to‑end…
Added 7 hours ago
Marketing CRM Automation Specialist
Resolve Sleep Health
Toronto, ON
Up to $80,000 CAD / year
Full-time
Compensation is competitive and commensurate with experience. We offer a comprehensive benefits package and opportunities for professional growth and development.
Added 7 hours ago
Intermediate Designer – Retail Creative Content
St. Joseph Communications
Toronto, ON
$60,000 to $70,000 CAD / year
Contract
…e-commerce content and digital signage. The Mar-Comm Project Manager drives the planning and execution of seasonal and other strategic marketing campaigns, leading collaboration on these…
Added 7 hours ago
Senior Application & Systems Developer (Microsoft Dynamics 365)
Ombudsman For Banking Services and Investments
Toronto, ON
Full-time
Reporting to: Senior Manager, Information Technology
Added 8 hours ago
Centre Manager - Barrhaven Center
The Muslim Association of Canada
Ottawa, ON
$70,000 to $90,000 CAD / year
Full-time · Contract · Temporary
Reporting directly to the Institutional Director, the Centre Manager is responsible for the overall management and administration of the day-to-day functions of the Centre.
Added 8 hours ago
Development, Winter 2027 - Vancouver (Co-op/Internship) - 4 Months
QuadReal Property Group
Vancouver, BC
Full-time
Based in Vancouver, the Co-op/Intern, Development, will report to the Manager, Development Analysis, and support QuadReal’s Development, Western Canada team. The in-house development team…
Added 9 hours ago
Senior Customer Marketing Manager, Growth
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
Full-time
We are currently seeking a Senior Customer Marketing Manager to join our Customer Marketing team in Burnaby, Calgary, or Toronto.
Added 9 hours ago
Associate Director, Innovation Solutions
BMO
Toronto, ON · FCP
Full-time
Innovation Incubation, Agentic AI & Proof of Concept Development
Added 9 hours ago
Strategic Sourcing Manager
BMO
Toronto, ON · YNG
Full-time
The Sourcing Manager, External Labor supports end-to-end sourcing for BMO's External Labor portfolio, including professional services, advisory services, technology services, staff…
Added 9 hours ago
Web Software Developer, Intern (WFM)
Genesys
Toronto, ON
Full-time
…using modern frontend technologies, cloud services, and AI-enabled platforms while learning alongside experienced developers. You will work across the software development lifecycle,…
Added 9 hours ago
Manager, Asset Management
Realstar
Toronto, ON
We are seeking a Manager, Asset Management to join our team. Reporting to the VP, Asset Management, this individual will be a key contributor to the performance of our multi-residential…
Added 10 hours ago
Cloud DBA
BMO
Toronto, ON · SCC
Full-time
…cloud-savvy database professional ready to contribute to AI-enabled solutions that modernize enterprise-scale database…
Added 10 hours ago
Service Manager, Operations
Reliance Home Comfort
Oshawa, ON
By joining Reliance as an Service Manager, Operations, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are…
Added 11 hours ago
Sales Clerk - Front Shop
Rexall Pharmacy Group LTD
Moose Range No. 486, SK
Part-time
Professional growth and development via challenging projects and assignments
Added 13 hours ago
Senior Manager, Brand Identity
Royal Bank of Canada
Toronto, ON
Full-time
This role leads the development and execution of RBC's visual identity while ensuring consistent brand messaging and application across every company channel. More than a steward of…
Added 13 hours ago
Senior Manager, Brand Identity
RBC
Toronto, ON
Full-time
This role leads the development and execution of RBC's visual identity while ensuring consistent brand messaging and application across every company channel. More than a steward of…
Added 13 hours ago
CCA Instructor
Oxford International
Halifax, NS
$70,000 to $80,000 CAD / year
Full-time
The LPN/RN CCA Instructor is responsible for supporting the Team Lead and Program Manager in the delivery, oversight, and continuous improvement of the Continuing Care Assistant (CCA)…

Genesys

Web Software Developer, Intern (WFM)

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview:
Help build the next generation of web experiences and backend services that support more than 70 billion customer interactions across over 100 countries each year. As a Software Developer Intern, you will contribute production-quality code using modern frontend technologies, cloud services, and AI-enabled platforms while learning alongside experienced developers. You will work across the software development lifecycle, gaining practical exposure to scalable web applications, backend services, automated testing, and AWS technologies. At Genesys, your work will help organizations deliver more connected and effective customer experiences while expanding your skills through hands-on engineering, peer collaboration, and exposure to enterprise-scale initiatives.

Key Responsibilities:

Develop production-quality, responsive web applications and backend services that improve the usability, performance, and scalability of Genesys products
Contribute to next-generation Web UIs using modern JavaScript and TypeScript technologies, including Vue.js
Implement product enhancements and resolve software defects while maintaining code quality, reliability, and maintainability
Build unit tests and automation that strengthen software quality and support efficient development and release processes
Collaborate with experienced developers through code reviews, technical discussions, and agile development practices
Apply AWS services such as EC2, Lambda, DynamoDB, S3, and SQS to support scalable cloud-based applications
Improve engineering practices by contributing ideas, learning from peer feedback, and participating in continuous improvement
Expand technical capabilities through hands-on experience with enterprise-scale cloud applications and modern software development practices

Required Qualifications:

Current enrolment in Computer Science, Computer Engineering, Software Engineering, or a related discipline
Knowledge of developing responsive, single-page web applications using modern JavaScript libraries or frameworks
Familiarity with HTML5, CSS3, JavaScript, or TypeScript
Knowledge of cloud computing concepts and AWS technologies
Understanding of software development fundamentals, including testing, debugging, version control, and code quality
Strong communication and collaboration skills
Ability to contribute effectively within an agile software development team

Preferred Qualifications:

Experience with Vue.js, Knockout, or similar frontend frameworks
Familiarity with Java, Clojure, LESS, Mocha, Chai, or Webpack
Exposure to AWS services such as EC2, Lambda, DynamoDB, S3, or SQS
Familiarity with development and continuous integration tools such as GitHub, Bitbucket, or Jenkins

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

Our Talent Acquisition team reviews your application with the hiring team.

A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

Next, you'll meet the hiring manager and other members of the interview team.

We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation - such as application follow-ups or resume submissions - may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Apply About employer

More about this job

Responsibilities

Develop production-quality, responsive web applications and backend services to improve the usability and scalability of Genesys products. Collaborate with experienced developers on next-generation Web UIs while contributing to automated testing and continuous improvement processes.

Requirements

Candidates must be currently enrolled in a Computer Science, Software Engineering, or related degree program. Proficiency in modern JavaScript frameworks, cloud computing concepts, and software development fundamentals is required.

Skills

JavaScript
TypeScript
Vue.js
HTML5
CSS3
AWS
Cloud computing
Unit testing
Automation
Version control
Debugging
Agile development
Backend services
Responsive web design

Benefits

Paid volunteer time
August Free Fridays
Well-being resources
Mentorship
Learning programs
Leadership development
Education support

Visa sponsorship

Not detected in the job text

Keywords

Web Software Developer
Internship
AI-powered
Experience orchestration
Cloud services
AWS
EC2
Lambda
DynamoDB
S3
SQS
Vue.js
JavaScript
TypeScript
HTML5
CSS3
Agile
Unit testing
Automation
Version control
Enterprise-scale
Backend services
Responsive web applications
Java
Clojure
Webpack
Jenkins
GitHub
Bitbucket

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