We are seeking a proactive, detail-oriented Accounting & Receivables Specialist to join our accounting team.
This position focuses on accounts receivable, collections, invoicing, and dispute resolution. The successful candidate will take ownership of assigned customer accounts and work closely with clients, Project Managers, and internal teams to ensure timely collections and resolve outstanding issues.
Excellent written and verbal communication skills are essential. This role also offers opportunities to develop broader accounting knowledge and take on additional responsibilities through cross-training.
Key Responsibilities
1. Collections, Receivables & Dispute Resolution
- Monitor AR aging and proactively follow up on outstanding customer balances through email and telephone.
- Communicate professionally with clients regarding overdue invoices, payment commitments, and account discrepancies.
- Investigate and resolve billing disputes, including pricing issues, invoice errors, and service-related discrepancies.
- Work closely with internal teams (Operations, Project Managers, Finance) to resolve billing disputes, missing approvals, project budget issues, and other collection obstacles.
- Maintain accurate records of collection activities, client communications, dispute resolutions, and payment commitments.
- Identify collection risks, recurring issues, and recommend improvements to minimize delays in cash collection.
- Escalate significant overdue balances and unresolved issues to internal escalation procedures.
2. Accounts Receivable & Invoicing
- Prepare and process customer invoices accurately and in a timely manner.
- Review project billing information, purchase orders, client details, and supporting documentation.
- Coordinate with Project Managers and operational teams to obtain missing billing information and resolve invoicing discrepancies.
- Record and apply customer payments accurately and promptly.
- Perform customer account reconciliations and investigate payment discrepancies, unapplied cash, and outstanding credits.
3. Accounting Operations & Team Support
- Assist with monthly accounting activities, account reconciliations, and financial reporting.
- Support Accounts Payable and other general accounting functions as required.
- Assist with maintaining accounting procedures, internal controls, and supporting documentation.
- Identify opportunities to improve accounting workflows, collection procedures, and operational efficiency.
- Participate in cross-training and take on additional accounting responsibilities as experience develops.
Qualifications & Requirements
- Diploma or degree in Accounting, Finance, or a related field.
- Previous experience in accounts receivable, collections, or general accounting is preferred.
- Excellent written and verbal communication skills are essential.
- Confident in communicating with clients and internal stakeholders, including making collection calls.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities.
- Good analytical, critical-thinking, and problem-solving abilities.
- Proficiency in Microsoft Excel and accounting software.
- Ability to work independently, take ownership of assigned responsibilities, and follow through on outstanding matters.
- Positive attitude, willingness to learn, and adaptability to changing priorities.
What We Offer
- Competitive salary starting at $65,000 per year, depending on experience.
- Cross-training and exposure to multiple accounting functions.
- Supportive and collaborative team environment.
- Opportunities for professional development and career advancement within the accounting department.
Career Development
While this position initially focuses on accounts receivable and collections, there are opportunities to develop into other accounting areas, including Accounts Payable, general accounting, bank reconciliations, month-end closing, and financial reporting.
We are looking for someone who takes initiative, communicates confidently, demonstrates accountability, and is eager to grow into a well-rounded accounting professional.
If you are looking to build your accounting career in a collaborative and growth-oriented environment, we would love to hear from you!
