GEXEL, a different kind of call center for over 25 years, offering you the possibility of teleworking and internal development opportunities. We support the customers of our partners, who excel in a wide range of fields - inbound, outbound, chat and e-mail.
We're committed to training, guiding and supporting you on your journey! Working at GEXEL is more than just a job, it's an exciting environment where your potential will be propelled as far as you want to go. There's a place for you here!
What's in it for you:
- Hourly wage of $17.00.
- Hybrid teleworking after training with our equipment.
- 35-hour schedule. Possibility of working 4 days a week.
- Your hourly wage will increase according to your accumulated hours worked.
- If you need it, we offer a full range of benefits (drug, dental, vision, life and travel plans).
- We want to grow with you! A host of career opportunities await you, depending on your interests.
Your responsibilities:
- Respond professionally to incoming calls and establish a relationship of trust with each member.
- Satisfy our members by offering them unparalleled service.
- Work as a team to achieve day-to-day objectives.
- Assist the team in all other tasks related to the achievement of objectives.
Just what you need:
- Perfect command of spoken and written French.
- One year's experience in call center customer service.
- Dynamic, diplomatic and a good listener, because that's what customer service is all about!
- Computer skills enabling you to use several applications and software independently.
- Internet connectivity: minimum download and upload speeds of 50 Mbps - the faster, the better!
AVAILABILITY REQUIRED :
Monday to Friday, between 8:00 and 17:00.
By applying to GEXEL, you understand that if you are offered a position, it will be conditional upon a background check in accordance with GEXEL's employment policies. The background check may include some or all of the following, depending on the nature of the position: SIN validation, work permit, employment verifications, credit checks and criminal checks for offences related to the position being offered. You will be informed during the hiring process of the verifications required by the position. We thank you for your understanding and wish you good luck in this process.