We believe all people deserve to be treated with respect, dignity, and most of all inclusion. Global Resources and Supports (GRS) was founded on the premise there should be a common standard of excellence when working to support people in achieving their educational, vocational, residentials and/or personal goals.
Summary Of The Role
Location: Las Vegas, NV
Global Resources and Supports is hiring a Director of Operations / Program Director to lead our Developmental Disabilities (DD) and Mental Health programs in Nevada. This is a hands-on leadership role - you will be directly responsible for stabilizing operations, ensuring compliance, managing staff, and helping us grow into additional markets. If you do not have direct experience with DRC or IDS/DDS systems, this is not the right role.
What You’ll Be Doing
- Oversee all DD and mental health services (residential, day programs, clinic)
- Ensure full compliance with Medicaid, licensing, and documentation standards
- Supervise QDDPs, case managers, residential managers, DSPs, and clinical staff
- Monitor documentation and billing to ensure accuracy and reimbursement integrity
- Lead team meetings, audits, and operational reviews
- Work with HR and Finance on staffing, payroll, and billing
- Help launch and stabilize mental health clinic operations
- Identify gaps and improve systems for efficiency and compliance
Required
What We’re Looking For:
- Bachelor’s degree in Psychology, Sociology, Human Services, or related field
- 5+ years leadership experience in DD, mental health, or human services
- Experience with DRC and/or IDS/DDS systems (required)
- Strong understanding of Medicaid waiver services and compliance
- Experience supervising multidisciplinary teams
Preferred
- Master’s degree
- Experience scaling programs or opening new service lines
Who This Role Is For
- Leaders who can step in immediately and take ownership
- Individuals comfortable managing operations and compliance
- Those who understand reimbursement-driven service models
- Individuals open to travel (~15%)
Compensation & Benefits
- Starting salary of $60,000/year
- Opportunity for salary increase tied to expansion and performance
- 401(k) retirement plan
- Health insurance (medical)
- Paid Time Off (PTO)
Travel: Approximately 15% (associated with growth and expansion into new markets)
