Project Manager IIILocation: Toronto, ON
Onsite FlexibilityHybrid - 4 days in office
Contract Details- Position Type: Contract
- Contract Duration: Through October 15, 2027 (with potential for extension)
- Shift / Schedule: Monday to Friday, 8:30 AM – 5:00 PM
- Travel Requirements: Not required
Job SummaryThis role sits within a Learning & Development (L&D) team of approximately 20 people and focuses on project work spanning mid-to-high complexity L&D training initiatives. The Project Manager will develop an understanding of the overall portfolio and program movement with individual lines of business, rationalizing how assigned projects align with long-term business priorities. The position supports the full lifecycle of L&D initiatives - from design and development through delivery and retrospective - while managing risks, stakeholders, timelines, scope, and budgets.
Key Responsibilities- Develop an understanding of overall portfolio/program movement with individual lines of business and rationalize how the assigned projects fit with business priorities in the long term
- Drive L&D processes to implement learning solutions in various formats including but not limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed learner pathways, and workshops
- Lead the end-to-end planning and execution of medium-to-high complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget
- Support the vendor selection, engagement and onboarding process when third-party learning solutions are within scope
- Develop and implement effective stakeholder engagement strategies
- Build relationships and maintain regular communications with internal and external stakeholders
- Report on project progress with project teams and business stakeholders at different levels
- In partnership with L&D CoEs and business partners, support the development of a delivery strategy, change & launch communications plan, and maintenance plan
- Ensure tight governance control and actively manage/resolve risks and issues
- Conduct project retrospectives and act on lessons learned for continuous improvement
- Stay current with emerging trends in project management inclusive of Agile and hybrid project practices and principles
- Be an active member of the broader project management community by sharing subject matter expertise and learning to advance professional growth
Must-Have Requirements- Banking or financial industry or insurance companies
- Project Management experience in L&D space is a MUST as primary role
- MS Project/ MS office Suite
- Managing medium to high complexity projects
- Learning and Development – design and development
- Agile experience/SCRUM
- Strong organizational skills and strong communication skills
Required Skills- Thorough understanding of project management frameworks and methodologies
- Practical knowledge in adult learning principles for various delivery methods
- Proven track record of delivering results and commitment to operational and service excellence
- Strong client focus with ability to listen and quickly learn about various clients and become a trusted advisor on delivery learning solutions successfully
- Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environment
- Ability to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building and influencing skills
- Ability to tailor communications to different stakeholders at different levels
- Solutions-focused, "can-do" attitude to foster positive team morale and high engagement
- Excel in translating business needs into learning requirements in collaboration with L&D partners
- Strong critical thinking, analytical, and problem-solving skills
- Highly adaptable and flexible with ability to take initiative in a dynamic work environment
- Proficiency in MS Office suite, especially MS Project
- Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex
- Attention to detail
Preferred Skills- Experience with LMS and LXP is a bonus
- Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rise) is a nice to have
- Previous banking experience
Education Requirements- Post-secondary education required
- PMP, Agile, and/or Scrum certification (nice to have)
Required Experience- Minimum 7–10 years of experience in project management, preferably in a learning or adult training environment
Nice-to-Have Experience- Prior L&D experience in performance consulting, design, development, facilitation, and/or learning technologies is beneficial
- Experience in the banking/financial industry or insurance space preferred
- Program management experience is a good to have
About the ClientThis client is a leading financial services and banking institution operating across Canada and internationally, with a large and collaborative workforce spanning thousands of professionals across technology, operations, risk, and corporate functions. The organization employs project managers, learning & development specialists, business analysts, IT professionals, and program managers who work across agile, hybrid, and traditional delivery environments. With a strong emphasis on governance, compliance, and continuous improvement, the firm ranks among the most prominent financial institutions in North America.
About GTTGTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.
Job Number: 26-18468 Industry: Operations & Management
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