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Added 42 mins ago
GF
Service Manager - InnoServ
Gordon Food Service
Calgary, AB
- Full-time
Must have excellent interpersonal, organizational, communication skills, both written and verbal · Must have the ability to multi-task and work well under pressure
Added 1 day ago
GF
Generalist, Human Resources
Gordon Food Service
Milton, ON
- Full-time
Added 4 days ago
GF
Local Class 5 Delivery Driver (Nights)
Gordon Food Service
Rocky View No 44, AB · Rocky View County Calgary-Alberta-CGY
- Full-time
Schedule: Night Shift | Sunday - Friday | 4 shifts x 10 hours | Starting time between 6PM - 11PM · Must have a valid Class 5 License
Added 4 days ago
GF
District Sales Representative
Gordon Food Service
Winnipeg, MB
- Full-time
The successful candidate must reside in Winnipeg or surrounding area
Added 4 days ago
GF
AZ Local Truck Driver
Gordon Food Service
Timmins, ON
- Full-time
Shift: Day Shifts: 3 - 5 am start times, Monday to Friday (possibly Saturdays)
Added 4 days ago
GF
Local Class 1 Delivery Driver
Gordon Food Service
Grande Prairie, AB
- Full-time
Schedule: Day Shift | Monday - Saturday | 4 Days x 10 Hours | Starting between 4AM - 7AM · Must have a valid Class 1 License
Added 4 days ago
GF
Coordinator, Regional Multi Unit Account
Gordon Food Service
Milton, ON
- Full-time
Added 4 days ago
GF
Seasonal Driver Helper
Gordon Food Service
Castlegar, BC
- Part-time
Added 5 days ago
GF
Dietitian
Gordon Food Service
Amherst, NS · Ajax, ON · Milton, ON
- Full-time
Must have ability to prepare and deliver presentations
Added 6 days ago
GF
Local Class 5 Delivery Driver
Gordon Food Service
AB · Edmonton-Alberta-EDM
- Full-time
Schedule: Night Shift | 5 days x 8 hrs | Monday - Saturday | Start time between 5PM - 9PM · Must possess a valid Class 5 License
Added 6 days ago
GF
Local Class 1 Delivery Driver
Gordon Food Service
AB · Edmonton-Alberta-EDM
- Full-time
Schedule: Night Shift | Starting between 5PM - 11PM | Monday - Saturday | 4 Days x 10 Hours · Must have a valid Class 1 License
Added 6 days ago
GF
AZ Local Delivery Driver
Gordon Food Service
Milton, ON
- Full-time
Added 6 days ago
GF
Local Class 1 Delivery Driver
Gordon Food Service
Lloydminster, AB
- Full-time
Must reside in Lloydminster or surrounding area · Must have a valid Class 1 License
Added 6 days ago
GF
Class 1 Local Delivery Driver
Gordon Food Service
Delta, BC
- Full-time
Added 9 days ago
GF
Representative, District Sales (Windsor)
Gordon Food Service
Windsor, ON
- Full-time
Added 10 days ago
GF
Warehouse Associate - Nights
Gordon Food Service
Delta, BC
- Full-time
Added 11 days ago
GF
Local Class 1 Driver
Gordon Food Service
Nanaimo, BC
- Full-time
Added 13 days ago
GF
Industrial Engineer
Gordon Food Service
Winnipeg, MB
- Full-time
Willingness to work rotating shifts, weekends, holidays, and emergency call-outs as required
Added 13 days ago
GF
District Sales Representative
Gordon Food Service
Ajax, ON · Ottawa, ON
- Full-time
Added 13 days ago
GF
Representative, District Sales (Windsor)
Gordon Food Service
Windsor, ON
- Full-time
Added 14 days ago
GF
District Sales Manager
Gordon Food Service
Winnipeg, MB
- Full-time
Must have industry and segment knowledge and be able to analyze and interpret data · Must possess an innovative spirit, ability to recognize opportunities that others overlook
Added 14 days ago
GF
Delivery Driver Apprentice
Gordon Food Service
Thorold, ON
- Full-time
Must possess a valid G driver’s license with a clean driving record
Added 14 days ago
GF
Class 1 Local Delivery Driver
Gordon Food Service
Kamloops, BC
- Full-time
Added 14 days ago
GF
Representative, District Sales (Niagara/ Thorold)
Gordon Food Service
ON · Thorold, ON
- Full-time
Added 15 days ago
GF
AZ Transit Truck Driver
Gordon Food Service
Owen Sound, ON
- Full-time
Night Shifts | Starting Time - 6:00PM (Subject to change as per business needs )

Gordon Food Service

Service Manager - InnoServ

Calgary, AB, Canada

Full-time

Apply on gfs.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

At Gordon Food Service, our continued focus on quality and exceptional service has made us one of Canada’s largest food service distributors. We believe in treating each other with respect and working as a team to get things done right. And because of this collaboration, we've created an atmosphere that's fun, supportive, and alive with energy!

InnoServ provides installation, preventative maintenance, servicing and measures performance of chemical and beverage dispensing equipment for a variety of customers including national accounts, healthcare, college and university, hospitality, and large independent food service operators.

Position Overview

Supervises all aspects of the InnoServ Regional Service team. Trains and develops Service Specialists to ensure high level of service and repairs on equipment programs.

This position will be based in Calgary

What We Offer

Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
Full flex benefits program to meet your needs
Company matched retirement program
Profit sharing
Bonus eligible
Training and career advancement opportunities
Gordon Food Service product discounts
Employee appreciation events
Family culture
125-year, family-owned and operated company history
Company vehicle

Essential Functions

Manages regional employees in servicing and repairing chemical and beverage equipment.
Plans and assists in the personal and professional development of the chemical and beverage service specialists in assigned region. Trains, motivates, and supports the service specialists to provide unparalleled service to GFS customers.
Manages regional equipment and parts inventory to minimize cash investments.
Creates and implements business plans for assigned region in support of overall department goals.
Understands, requests and analyzes pertinent reports and resources to drive effective decision-making.
Identifies and coaches service specialists on service and preventive maintenance related issues.
Provides equipment expertise and market intelligence.
Assist in national or chain account service opportunities.
Participates in the planning and execution of training for all aspects of service specialist responsibilities. Facilitates and monitors service and training activity in support of identified goals.
Collaborates with category product specialists on the sales/service process.
Participates in the planning and execution of food shows, other shows, and activities in support of strategic plans.
Plans and facilitates regional chemical and beverage meetings as appropriate.
Provides route coverage for open routes and assists team with equipment installation and diagnostic problems.
Interviews, hires, trains, and retains staff. Mentors, motivates, and develops staff and acts as a role model and resource to them.

Knowledge, Skills and Abilities

Four years previous service experience with chemical and beverage product environment exposure and two years previous supervisory experience
Must have excellent interpersonal, organizational, communication skills, both written and verbal
Time management and organizational skills
Strong leadership skills and problem solving skills
Must be a team player, committed to planned outcome able to meet deadlines, adaptable, and have a strong business sense
Knowledge of all products, equipment, and tools required in completing the tasks that are required of the job and maintain the appropriate safety precautions
Maintains knowledge of current trends and developments in the field
Must love taking initiative and driving results
Must have the ability to multi-task and work well under pressure
Excellent in customer service and self driven
Collaborative and dynamic skills to work under pressured environments
Post-secondary education in Business, Sales or Marketing is an asset

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talentcanada@gfs.com and use the words “Accommodation Request” in your subject line.

Apply on gfs.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

Lead the regional InnoServ team, overseeing service and repair of chemical and beverage equipment, inventory, route coverage, and customer service. Hire, train, coach, and develop staff while implementing regional business plans and supporting service, sales, and training initiatives.

Requirements

Requires four years of service experience involving chemical and beverage products and two years of supervisory experience, along with strong leadership, communication, organizational, and problem-solving skills. Post-secondary education in business, sales, or marketing is an asset; candidates should also have relevant equipment and safety knowledge and be able to manage multiple priorities.

Skills

Team Leadership
Staff Training and Development
Customer Service
Equipment Repair and Maintenance
Preventive Maintenance
Inventory Management
Business Planning
Problem Solving
Communication
Organization
Time Management
Decision-Making
Coaching and Mentoring
Hiring and Retention
Equipment Installation and Diagnostics
Team Collaboration

Benefits

Medical Benefits
Dental Benefits
Prescription Drug Benefits
Employee and Family Assistance Program
Flexible Benefits Program
Company-Matched Retirement Program
Profit Sharing
Bonus Eligibility
Training and Career Advancement Opportunities
Employee Product Discounts
Employee Appreciation Events
Company Vehicle

Visa sponsorship

Not detected in the job text

Keywords

InnoServ
Chemical Dispensing Equipment
Beverage Dispensing Equipment
Equipment Installation
Preventive Maintenance
Equipment Servicing
Equipment Repair
Equipment Diagnostics
Service Specialists
Regional Service Management
Parts Inventory
Business Plans
Customer Service
National Accounts
Healthcare
Hospitality
Food Service
Training
Staff Development
Route Coverage
Market Intelligence
Food Shows
Safety Precautions

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