ABOUT US
Greenjeans Interiorscape is a locally owned and operated horticultural service company dedicated to excellence in design, customer service and plant care.
Operating since 1997, we’ve developed an extensive and diverse client base built on our motto “Real Plants, Fresh Air, Great Care”. Our purpose is to enrich the built environment by providing people with a beneficial connection to nature. We help our clients make their spaces welcoming, desirable and beautiful with the energy of live plants. We care for people, plants and the environment. We strive to make Edmonton as beautiful as it can be, inside and out.
We have an opportunity to welcome a design professional to complement our team – to bring interior plantscapes to life with design-forward, quality work that upholds our reputation as Edmonton’s industry leader.
Design and Sales Consultant
The consultant represents Greenjeans in promotion, networking, design, sales and client care.
This position is responsible for prospecting and consulting with clients regarding their interior plantscape design needs. They will engage with clients throughout the process of design, installation, and ongoing maintenance of our product. They create custom design solutions for client spaces, incorporating elements such as tropical plants, commercial planters, blooming plants, living walls, faux plants, moss art.
The consultant will complete proposals, and post installation and service documentation to facilitate efficient follow-through and excellent customer service.
Key Responsibilities:
- Consult with clients and prospects to assess / design interior plantscapes,
- Create custom design solutions for commercial spaces incorporating elements such as tropical plants, commercial grade planters, blooming plants, living walls, moss walls.
- Prepare attractive, professional proposals – this includes calculating pricing for custom components, preparing personalised documentation and imaging.
- Present proposals to clients and prospects in an appealing and professional manner.
- Take the lead on the bidding and tendering process. This includes reading and interpreting tenders, floorplans and blueprints, then creating custom solutions and uploading proposals that are compliant and meet the scope of work.
- Collaborate with the team to coordinate any installation-related site requirements such as orientations, supplying documentation to clients as requested, conducting site hazard assessments.
- Cultivate a visible customer care presence. Manage customer expectations. Provide assistance to clients as requested.
- Promote Greenjeans to our target markets. Foster the company's existing brand. Actively seek out and optimize local networking opportunities. Help ownership develop greater brand awareness and relationships within desirable market segments such as architecture, design and commercial property management. Promote and collaborate with initiatives for relationship-building such as CEUs, Lunch & Learns, hosted events at our premises.
- Stay current in the industry: Up-to-date and conversant with the latest products, pricing, promotions and offerings from existing and potential vendors.
- Seek out and attend educational opportunities. Read industry publications and forums and maintain professional networks.
- Accurately complete paperwork and follow processes for installations and projects.
- Assist with installations, overseeing correct design implementation, and helping the Installations Supervisor as needed.
- Collaborate with the Service Manager to provide excellent customer service and quick response to client requests and queries.
- Identify opportunities to grow and improve business and sales.
- Meet Key Performance Indicators for client contacts, proposals generated, sales achieved, meeting deadlines, accurate record keeping. Ensure all proposals are accurate, proofed, and professional. Follow-up paperwork for executing approved sales must follow set processes, guidelines and timeframes.
- Submit projects for industry and design awards.
A successful team member will engage and collaborate with colleagues in various departments to assist each other in doing rewarding work, satisfying client needs and achieving goals.
Plantscapes must be designed for long-term sustainability and profitability, with client expectations managed accordingly.
An effective designer will consider the consequences that site-specific product choices have on the long-term sustainability and practicality for the horticultural maintenance team, and implement designs accordingly.
Skills and Competencies:
- A passion for biophilic design, and a good understanding of the principles of design.
- Demonstrated professional experience in a related field.
- Comfortable designing for large commercial spaces.
- B2B sales experience.
- Sound administration skills. Proficient in Outlook, Word, Excel. Proficient in design software such as Canva
- Self-motivated, with strong time management skills and the ability to think ahead and prioritise frequently changing demands.
- Strong communication abilities. An excellent command of English language and good communication skills (verbal and written). Oral and written communication appropriate to our corporate client base.
- Sales and negotiation skills, presented in a personable manner.
- Creative problem-solver able to customise solutions.
- The ability to interpret tenders, floorplans, blueprints and architectural plans.
- A good working knowledge of tropical plants and their needs in relation to the interiorscaping industry is helpful, but can be learned on the job.
- Able to work calmly, efficiently and accurately under pressure. Maintain a professional, respectful manner under pressure.
- Alberta Driver’s Licence and clean driving record.
- A clean police record.
The Sales and Design Consultant is a mid-level/senior role. They report to the Managing Partner.
This is a full-time, permanent position. Regular hours of work are 35-40 per week, Monday through Friday. Some after-hours and weekend work is occasionally requested to meet client needs.
