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Grey Eagle Resort & Casino

Head Bartender

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 2-3 years experience in a lead role or supervisory capacity with practical hands on knowledge and experience in all facets of Food & Beverage operations.
Posting language: English
Posted: Oct 5, 2026

Original job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Director of Food and Beverage, the Supervisor is responsible for all departmental operations during a prescribed shift. The work is typified as a casual hands-on supervisory position and includes establishing priorities, ensuring work quality and coordinating the activities of employees on shift that day. The Supervisor is required to take all necessary precautions to protect the safety and health of workers and ensure that safe work practices are developed and adhered to.

Education And Experience

2-3 years experience in a lead role or supervisory capacity with practical hands on knowledge and experience in all facets of Food & Beverage operations. Specific Hotel food and beverage operational experience would be an asset.

Proven experience in leading and motivating a team of service employees is also required.
Emphasis on Point of Sale programming, inventory control and beverage cost practices and procedures are required.
Training in Outlook Express, PowerPoint, Microsoft Office (Word and Excel) is an asset.
Must posses a valid Alberta ProServe

Knowledge, Skills And Abilities

Excellent interpersonal and communication skills are required in order to promote, maintain and deliver impeccable service standards at all times.
Must have customer service experience and well-developed leadership skills.
Able to work in high stress environments (work load, conflict situations, etc).
Ability to maintain their composure even when dealing with angry or demanding patrons
Accustomed to work in a team and independently.
Accurate and clear, concise reporting.
Must be able to stand for long periods at a time.
Must be able to work in a variety of shifts.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

Priority will be given to Tsuut'ina Nation members.

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More about this job

Responsibilities

Oversee departmental operations during an assigned shift, set priorities, ensure work quality, and coordinate employees. Promote safe work practices and protect the health and safety of workers while maintaining service standards.

Requirements

Requires 2–3 years of lead or supervisory experience and practical knowledge of food and beverage operations; hotel experience is an asset. Candidates must have team leadership and customer service skills, experience with point-of-sale systems, inventory control, and beverage costs, and a valid Alberta ProServe certification.

Skills

Food And Beverage Operations
Team Leadership
Employee Supervision
Customer Service
Interpersonal Communication
Point Of Sale Programming
Inventory Control
Beverage Cost Management
Conflict Management
Safety Practices
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Outlook Express
Reporting

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

Food And Beverage Operations
Shift Supervision
Team Leadership
Customer Service
Point Of Sale
Inventory Control
Beverage Cost Management
Alberta ProServe
Workplace Safety
Service Standards
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Outlook Express
Hotel Operations
Employee Coordination
Reporting
Conflict Management

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