Mission:
Install, configure, maintain, and support the data center infrastructure that powers Groq’s AI inference cloud. As a Data Center Technician, you will own day-to-day hands-on operations within the data center, helping ensure our compute and network infrastructure operates reliably and is ready to scale.
Location: Calgary, AB
Responsibilities & opportunities in this role:
As a Data Center Technician, you will serve as a Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure supporting Groq’s AI workloads.
- Receive, unpack, move, and install servers and other equipment on the data center floor.
- Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
- Perform hardware-level bring-up and testing using Linux command-line tools.
- Maintain accurate inventory and asset accountability for data center equipment.
- Troubleshoot and resolve technical issues involving rack, node, cabling, and hardware failures.
- Run scripts and diagnostic tools to identify and repair rack cabling and other hardware issues.
- Create, update, and resolve tickets in Groq’s ticketing system to maintain clear records of operational work.
- Participate in an on-call rotation supporting 24/7 data center operations.
- Execute final testing and sign-off for newly built racks.
- Partner with cross-functional teams on data center upgrades, deployments, and expansions.
- Develop and maintain technical documentation, including diagrams, procedures, and operational runbooks.
- Execute work in accordance with data center standards, policies, and procedures while maintaining a high bar for reliability and operational consistency.
Ideal candidates have/are:
- 2+ years of experience in data center operations or a related field.
- Strong working knowledge of data center infrastructure, including servers, storage systems, and network devices.
- Hands-on experience installing, cabling, maintaining, and troubleshooting server and network hardware.
- Intermediate Linux skills and comfort working from the command line.
- Advanced fiber optic cabling skills.
- Experience with scripting languages such as Python or Bash.
- Experience with data center management software, such as DCIM or BMS.
- Familiarity with virtualization and container orchestration technologies, including Kubernetes.
- Strong troubleshooting, problem-solving, and analytical skills.
- Detail-oriented, with the ability to maintain accurate operational and asset records.
- Able to prioritize and execute effectively in a fast-paced operational environment.
- Strong communication and collaboration skills.
- Curious and motivated to continuously improve your knowledge of data center infrastructure and operations.
- Familiarity with tools such as MacBooks, Slack, and Google Workspace.
- A bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Ability to travel up to 10% of the time.
Why Join Us:
- Purposeful Hiring: You’re not here by accident, and neither is anyone else. Every teammate is handpicked with intention because who we build with matters.
- Builders Wanted: You’re not just riding the rocket ship, you’re building it. Your work directly shapes the trajectory of our company.
- Mission-Driven Work: We’re here to make a real impact. Our mission fuels everything we do.
- Tackling Hard Problems: If easy isn’t your thing, you’re in the right place. We solve some of the most complex and exciting challenges in our space.
- Excellence Is The Standard: High performance isn’t just encouraged, it’s the baseline. And it’s contagious.
