Responsibilities
Handle inbound and outbound customer calls, support sales, enter orders, check inventory, and follow up on order and delivery status. Resolve customer issues professionally, build lasting customer relationships, support coworkers, and provide feedback on customer service procedures.
Requirements
At least two years of experience in customer service, sales, distribution, or supply chain is required; tire or automotive industry experience is an asset. Candidates should have strong communication, customer service, organizational, and problem-solving skills, understand inventory and product availability, and be proficient with Microsoft Office and CRM/ERP systems.
