Hastings Manor, Belleville
Environmental Services Supervisor
Permanent Full-Time
2026-NON-HM-302
The County of Hastings is currently accepting applications for a Permanent Full-time Environmental Services Supervisor at Hastings Manor Long-Term Care Home in Belleville, Ontario. This is a non-union position reporting to the Home Administrator. The primary function of this position is to be responsible for the administration including planning, organizing, directing, coordinating, and evaluating of housekeeping and laundry service programs.
Guiding Principles
- Practice and uphold the mission, vision, values of Hastings/Quinte Long-Term Care services that focuses on a person-centered care philosophy.
- Develop, interpret, and ensure that departmental goals and objectives, Ministry standards, legislation, Hastings County and Hastings/Quinte Long-Term Care policies, procedures, and standards for Accreditation are reflected in the departmental operations.
Leadership and Staff Oversight
- Actively select candidates, conduct interviews, and provide recommendations for hiring team members.
- Conduct or participate in team member evaluations, investigations, and coaching/discipline.
- Understand and work within the guidelines of the collective agreement(s). Liaise with the collective bargaining unit(s) to promote mutually beneficial resolutions.
- Ensure that in-service programs are provided and encourage the continuing professional development of the department team members to improve skill levels.
- Supervise in accordance with and follow the Occupational Health and Safety Act and County policies.
- Utilize supportive interpersonal skills to effectively empower team members’ approach to improve quality care, both at a departmental and multidisciplinary level.
- Participate in assigned committees and facilitate department meetings.
- Maintain partnerships with all leaders of the home to ensure a holistic and person-centered approach to care and programs.
- Promote positive team member and resident relations.
- Collaborate with community partners and resources.
Program Planning and Development
- Develop, update, and maintain policies and procedures for the housekeeping and laundry departments in accordance with best practice guidelines and applicable legislation.
- Plan and manage the department’s annual operating budget.
- Effectively use and complete Ministry of Long-Term Care Inspection protocols, complete annual program evaluations, risk assessments, Quality improvement plans, and participate in Accreditation related activities.
- Develop and maintain functional routines for team members.
Program Delivery
- Order and maintain inventory control of recreation department supplies/equipment.
- Ensure quality assurance performance levels are being maintained, documented, and reported.
- Work with vendors to troubleshoot any mechanical failures or unsafe conditions and promote safety in the workplace.
- Ensure outbreak protocols are implemented and followed by environmental services team members and any action items implemented.
- Complete department audits and inspections to ensure that they are in line with safety and legislated requirements. Investigate and evaluate new environmental services, techniques, and supplies/equipment.
- Attend multi-disciplinary conferences for residents.
- Participate with the Ministry of Labour, Public Health, and Ministry of Long-Term Care home inspections.
- Respond to complaints; investigate concerns, consult with the leadership team, and rectify concerns.
- Collaborate with scheduling clerks to ensure appropriate coverage and develop working short routines.
- Adherence to confidentiality and the Personal Health Information Protection Act.
- Other related duties as assigned.
Humans Resources and Health & Safety
- Ensure that employee incidents are documented, investigated, and submitted to the Administrative Associate.
- Immediately report and document all incidents of alleged, suspected, or witnessed abuse or neglect of a resident in accordance with the Fixing Long-Term Care Home Act, 2021 and home policies and procedures.
- Ensure a zero-tolerance approach is taken in all instances of alleged bullying or harassment in accordance with the County of Hastings policy and procedures.
- Be aware of and follow emergency response procedures including all practice drills.
- Be accountable for the delivery of high quality, safe, and reliable care along with a safe working environment to ensure and protect the health and safety of those who use and deliver the programs and services provided by Hastings Manor.
- Works in a safe manner in accordance with the Occupational Health and Safety Act, associated regulations, other applicable legislation, County policies and procedures, and guidelines.
MINIMUM QUALIFICATIONS
- Three-year College diploma in business management or related post-secondary education.
- Minimum two years environmental services experience.
- Minimum of two-years of experience in a supervisory role.
- Strong interpersonal and leadership skills.
- Understanding of budget and budgeting processes.
- Ability to service a large staff performing numerous housekeeping and laundry duties.
- Ability to effectively communicate with residents, the public, staff and outside agencies to foster an environment conducive to the well-being of the residents.
- Knowledge of evidence-based practices and, if there are none, prevailing practices relating to housekeeping and laundry. (O.Reg. 246/22, s.98 (2))
- Experience in a managerial or supervisory capacity or, in the reasonable opinion of the licensee, appropriate skills, knowledge and experience in a health care or relevant setting to perform the duties required of the position. (O. Reg. 246/22, s. 98 (2)).
HOURS OF WORK:
- Normal hours of work are Monday to Friday, 8:30 a.m. to 4:30 p.m. (35 hours/week).
- Occasional overtime may be required for project completion.
WAGE RANGE: $87,172 - $101,979 per annum with excellent fringe benefits
CLOSING DATE: October 9, 2026 by 4pm
Julian Finney
Human Resources Advisor
Talent Management & Talent Acquisition
This posting is to fill a vacancy and is actively being recruited for. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information collected will be used only for the purposes of this employment opportunity. We thank all candidates who apply but advise that only those persons selected for an interview will be contacted.
"The County of Hastings is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please contact us if you require this posting in an alternate format. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.”
