Dining Hall Supervisor
We are seeking an outgoing and highly motivated Dining Hall Supervisor to lead daily front-of-house operations in a large, fast-paced dining environment. The successful candidate will have strong customer service skills, a passion for hospitality, and in-depth knowledge of food safety, safe food temperatures, allergen awareness, cleanliness, and sanitation standards.
Key Responsibilities
- Supervise daily dining hall operations and ensure a welcoming, efficient, and positive experience for students and customers.
- Lead, coach, and support front-of-house employees while promoting teamwork and accountability.
- Monitor food temperatures, allergen controls, food presentation, portioning, and service standards.
- Ensure cleaning, sanitation, and health and safety procedures are consistently followed.
- Maintain a clean, organized, and safe dining room throughout all service periods.
- Engage regularly with students and customers, respond to feedback, and resolve concerns professionally.
- Coordinate service flow during busy periods and ensure all stations are properly staffed and operational.
- Complete opening, closing, sanitation, temperature, and operational checklists accurately.
- Communicate operational needs, staffing concerns, and customer feedback to the management team.
- Support training and onboarding of new employees.
- Assist with inventory control, merchandising, restocking, and minimizing waste.
- Ensure compliance with company policies, client expectations, and applicable food safety regulations.
Qualifications and Skills
- Previous supervisory experience in a dining hall, restaurant, hospitality, institutional food service, or similar environment.
- Strong knowledge of food safety, safe food temperatures, allergen awareness, and sanitation practices.
- Excellent communication, leadership, and customer service skills.
- Ability to remain calm, organized, and solution-focused in a high-volume environment.
- Strong attention to detail and commitment to cleanliness.
- Ability to motivate and hold team members accountable.
- Food Handler Certification is considered an asset.
- Ability to work flexible shifts, including evenings and weekends, as required.
What We Offer
- A dynamic and collaborative work environment.
- Opportunities for leadership development and career growth.
- The opportunity to make a meaningful impact on the student dining experience.
- A role where hospitality, food safety, cleanliness, and customer satisfaction are highly valued.