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Added 10 hours ago
HC
Client Service Administrator - Carleton Place, ON.
HearingLife Canada
Carleton Place, ON
- Full-time
Added 2 days ago
HC
Client Service Administrator - Burlington, ON
HearingLife Canada
Burlington, ON
- Full-time
Added 2 days ago
HC
Client Service Administrator - Vernon, BC. (Downtown)
HearingLife Canada
Vernon, BC
- Full-time
Added 6 days ago
HC
Client Service Administrator - Toronto (Albany Medical Clinic)
HearingLife Canada
Toronto, ON
- Full-time
Added 8 days ago
HC
Audiologist/Hearing Instrument Specialist - Kingston, NS (18 month contract)
HearingLife Canada
Kingston, NS
- Contract
Added 8 days ago
HC
Client Service Administrator - LaSalle
HearingLife Canada
Windsor, ON
- Full-time
Added 9 days ago
HC
Client Service Administrator - Sidney 5th St.
HearingLife Canada
Sidney, BC
- Full-time
Added 10 days ago
HC
Client Service Administrator - Salmon Arm, BC.
HearingLife Canada
Salmon Arm, BC
- Full-time
Added 10 days ago
HC
Client Service Administrator - Kingston, ON
HearingLife Canada
Kingston, ON
- Full-time
Added 11 days ago
HC
Audiologist/Hearing Instrument Specialist - Kincardine, ON
HearingLife Canada
Kincardine, ON
- Full-time
Added 11 days ago
HC
Client Service Administrator - Abbotsford, BC. Contract.
HearingLife Canada
Abbotsford, BC
- Contract
Added 16 days ago
HC
Audiologist/Registered Hearing Instrument Practitioner - Vancouver, BC.
HearingLife Canada
Vancouver, BC
- Full-time
Added 16 days ago
HC
Client Service Administrator - Winnipeg (Parkview)
HearingLife Canada
Winnipeg, MB
- Full-time
Added 16 days ago
HC
Client Service Administrator - Whitby (604 Garden St)
HearingLife Canada
Whitby, ON
- Full-time
Added 1 month ago
HC
Client Service Administrator - Sidney BC
HearingLife Canada
Sidney, BC
- Full-time
Added 1 month ago
HC
Hearing Care Professional
HearingLife Canada
St. Paul, AB
- Full-time
Added 1 month ago
HC
Audiologist/Registered Hearing Practitioner - Lloydminster, AB
HearingLife Canada
Lloydminster, SK
- Full-time
Added 1 month ago
HC
Client Service Administrator - Cobble Hill, BC.
HearingLife Canada
Cobble Hill, BC
- Full-time
Added 1 month ago
HC
Audiologist/Registered Hearing Instrument Practitioner - Salmon Arm, BC.
HearingLife Canada
Salmon Arm, BC
- Full-time
Added 1 month ago
HC
Audiologist/Registered Hearing Practitioner - Calgary (9th Ave W)
HearingLife Canada
Calgary, AB
- Full-time
Added 3 months ago
HC
Audiologist - Glace Bay, NS
HearingLife Canada
NS · Glace Bay, NS
- Full-time
Added 2 months ago
HC
Audiologist/Registered Hearing Practitioner - Regina
HearingLife Canada
Regina, Saskatchewan
- Full-time
Added 3 months ago
HC
Human Resources Partner
HearingLife Canada
North York, Ontario
- Full-time
Added 21 days ago
HC
Audiologist/Registered Hearing Instrument Practitioner - Victoria, BC. Downtown
HearingLife Canada
Victoria, BC
- Full-time
Added 22 days ago
HC
Audiologist/Hearing Instrument Specialist - Summerside, PEI
HearingLife Canada
Summerside, PE
- Full-time

HearingLife Canada

Client Service Administrator - Carleton Place, ON.

Carleton Place, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: At least 2 years of customer service experience
Posting language: English
Posted: Oct 2, 2026

Original job description

About HearingLife Canada

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.”

Client Service Administrator:

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!

How You’ll Make An Impact

As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships with both clients and colleagues, making sure every client’s hearing journey is smooth and enjoyable.

Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready.
Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions.
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations.

What You Bring

At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft excel

What We Offer

Competitive compensation package
Generous paid time off including 10 days vacation and 10 wellness days
RRSP Matching
Healthcare and Dental for yourself and dependents
Access to ongoing training and development
Corporate discounts through perkopolis and discounted rates to GoodLife Fitness

Accommodations

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process. 

 While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

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More about this job

Responsibilities

Welcome clients and provide customer service in person, by phone, and by email; schedule appointments and coordinate clinician schedules and follow-ups. Maintain the clinic and client files, support clinicians and local events, perform basic hearing aid maintenance, and manage payments, insurance claims, accounts receivable, and inventory.

Requirements

Applicants must have at least two years of customer service experience, strong organizational skills, and the ability to manage multiple priorities. Experience with Microsoft Excel is also required; no education requirement is stated.

Skills

Customer Service
Client Relationship Building
Problem-Solving
Appointment Scheduling
Organization
Multitasking
Microsoft Excel
Administrative Support
Client File Management
Payment Processing
Insurance Claims
Accounts Receivable
Inventory Management
Hearing Aid Maintenance
Email and Phone Communication

Benefits

Paid Time Off
Vacation Days
Wellness Days
RRSP Matching
Healthcare
Dental Coverage
Ongoing Training and Development
Corporate Discounts
Discounted Fitness Membership

Visa sponsorship

Not detected in the job text

Keywords

Hearing Healthcare
Client Service
Customer Care
Client-Centered Care
Appointment Scheduling
Clinician Schedules
Follow-Up Coordination
Inbound Phone Calls
Email Inquiries
Microsoft Excel
Administrative Support
Client Files
Stock Orders
Hearing Aid Maintenance
Clinic Operations
Local Promotions
Event Support
Payment Processing
Insurance Claims
Accounts Receivable
Inventory Management

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