Company Description Hearthstone By The Lake is a senior living community headquartered in Burlington, Ontario, Canada. The organization is focused on providing a safe, comfortable, and supportive environment for older adults who require varying levels of assistance. Team members work collaboratively to deliver person-centered care that promotes dignity, independence, and quality of life. Hearthstone By The Lake values compassionate service, professionalism, and respect for residents and their families.
Role Description This temporary, on-site Personal Support Worker role is based in Etobicoke, ON and focuses on providing direct care and support to residents. Day-to-day responsibilities include assisting with personal care such as bathing, dressing, grooming, toileting, and mobility, while following individualized care plans. The Personal Support Worker helps with meals, hydration, and basic housekeeping tasks related to resident care, ensuring a clean and safe environment. The role involves observing and reporting changes in residents’ conditions, accurately documenting care provided, and collaborating with nursing and other care team members. The Personal Support Worker is expected to build positive relationships with residents and families, uphold safeguarding and infection control standards, and contribute to a respectful, inclusive community.
Qualifications
- Experience as a Personal Support Worker or similar role in community, long-term care, or retirement settings; ability to provide compassionate, hands-on support to residents.
- Strong interpersonal skills and communication skills to interact effectively with residents, families, and colleagues, including the ability to listen, respond empathetically, and maintain professionalism.
- Knowledge of safeguarding principles and resident safety, including understanding of confidentiality, abuse prevention, and adherence to organizational policies and procedures.
- Ability to use basic technical support tools and electronic documentation systems related to resident care and facility operations.
- Recognized Personal Support Worker certificate or equivalent training; current CPR/First Aid certification is an asset.
- Understanding of infection prevention and control practices and proper body mechanics for safe lifting and transfers.
- Reliability, flexibility to work varied shifts, and capacity to perform the physical demands of the role.
- Previous experience working with older adults, including those living with dementia or other cognitive impairments, is considered an asset.