Original job description
Job Title: Inventory & Systems Controller
Salary Range: CAD$43,228:00 – CAD$54:000:00
Working Type: On-Site
The Inventory & Systems Controller is responsible for ensuring accurate, compliant, and reliable inventory and system control within a cold‑storage meat packaging operation. The role safeguards product availability, food safety compliance, and data integrity by driving disciplined use of WMS/ERP systems, maintaining high inventory accuracy, and supporting continuous improvement across inventory, systems, and operational processes in a temperature‑controlled, highly regulated environment.
This role is at the heart of driving our business capability and building a fantastic environment for all our colleagues.
KEY ACCOUNTABILITIES
Regulatory, Safety & Quality Compliance
Ensure all products meet safety, legal, and quality standards.
Ensure inventory processes support food safety, quality, and regulatory compliance (e.g., HACCP, CFIA, GMPs)
Maintain traceability and readiness for mock recalls, audits, and inspections
Monitor adherence to cold chain requirements, ensuring product integrity during storage and handling
Ensure correct segregation and documentation of held, rejected, recalled, or expired product
Support sanitation, allergen control, and biosecurity procedures as they relate to inventory and storage zones
Inventory Accuracy & Stock Control
Maintain physical and systemic inventory levels aligned
Maintain high levels of inventory accuracy and product availability to support production and customer service requirements
Implement and manage cycle counting programs, physical inventories, and reconciliation activities, ensuring alignment between system records and physical stock
Accurately control raw materials, packaging materials, finished goods, and returnable assets (e.g., pallets, crates, bins)
Investigate and resolve inventory discrepancies within defined timeframes, identifying trends and recurring issues
Ensure correct handling of lot control, batch integrity, expiry dates, FIFO/FEFO, and segregation of non‑conforming or quarantined stock
Support inventory control activities in a cold and frozen environment, ensuring compliance with product and temperature requirements
Systems, Data Integrity & Process Control
Ensure accurate, timely, and efficient handling and tracking of goods.
Act as a key user for the WMS/ERP (e.g., SAP), ensuring accurate and consistent system usage across all warehouse and packaging activities
Perform detailed system analysis, including transaction reviews, audit trails, and log analysis to detect errors, gaps, or misuse
Conduct root cause analysis (RCA) for system and inventory issues, implementing corrective and preventive actions
Support system enhancements, master data accuracy, and process standardization in collaboration with the Systems Leader and IT/suppliers
Reporting, Training and Communication
Support smooth operations through effective communication, decision-making, and documentation.
Produce accurate daily, weekly, and monthly inventory and KPI reports, highlighting trends, risks, and improvement opportunities
Monitor and report on inventory KPIs, including accuracy, stock losses, adjustments, and service level performance
Train and support end users on correct system and inventory processes, acting as a subject matter expert (SME)
Provide structured feedback and improvement recommendations to Operations, Systems, and Suppliers
Role model safety-first behaviors and support the implementation of Health, Safety, and Environmental policies within warehouse operations
KEY EXPERIENCE, KNOWLEDGE AND SKILLS
Essential
3+ experience in an Inventory Controller role in an FMCG, Manufacturing or Logistics/ Supply Chain operations
Strong planning and problem-solving skills and ability to prioritise and manage multiple tasks
Strong communication and interpersonal skills to effectively manage business relationships with internal and external stakeholders
Advance user of MS Excel and ability to conduct detailed data analysis
Demonstrates logical thinking and effective problem-solving approaches
Pro-actively seeks continuous improvements and operational efficiencies methods
Preferably an understanding of automation/ robotics
Organisation skills and attention to detail
Take initiative and provide complete follow-through on areas of responsibility
Desirable
Experience in cold storage or food distribution environment
Familiarity with automated warehouse systems or yard management systems
Basic knowledge of compliance and audit processes.
Working Conditions
Temperature ‑controlled work environment maintained between 0–2°C
Moderate noise levels due to AGVs, robotic systems, and material‑handling equipment (MHE)
Ability and willingness to wear mandatory personal protective equipment (PPE), including hearing protection and cold‑environment PPE
Hilton Foods Canada is committed to building a culture of diversity and inclusion and are committed to providing equal opportunities to all employees. At Hilton Foods Canada, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation during the recruitment process, please advise the HR representative. All requests for an accommodation and the accommodation measures will be handled in a confidential manner at all times.
