Creative Operations Coordinator

Creative Operations Coordinator (Toronto, ON)

Hiring on behalf of our client, Cieslok Group

Hire Mint is partnering with our client, Cieslok Group, on the search for a Creative Operations Coordinator in Toronto. Cieslok Group is a premium out-of-home media company delivering innovative Digital Out-of-Home (DOOH) advertising solutions that connect brands with audiences across Canada. Through strategic media placements, cutting edge technology, and dynamic creative execution, they help clients run impactful campaigns that drive engagement and measurable results.

The Role

This is a versatile, hands on role that blends creative coordination, graphic design, digital campaign operations, and technical support. You will support the scheduling, implementation, design revisions, and maintenance of Cieslok's digital media and technology platforms, keeping campaigns running cleanly across a fast paced environment.

Compensation and Details

• Salary of $68,000 plus a $3,500 bonus
• Full-time, with a 3 month probation period and 2 weeks of accrued vacation
• Toronto, ON, primarily in office
• This is a current vacancy

What You'll Do

• Coordinate internal teams and outside vendors to deliver campaigns and projects
• Manage content management systems to deploy, schedule, and maintain digital assets
• Receive, test, validate, and troubleshoot creative (video, static, HTML5, and interactive) against technical specs
• Plan, schedule, and execute media campaigns, with quality checks on schedules, playlists, and file integrity
• Complete creative revisions and design changes for static and motion content
• Support live events, activations, and takeovers across the display network
• Monitor playback and system alerts, troubleshoot issues, and escalate through ticketing systems
• Provide end user support for hardware, software, and platform issues, plus routine maintenance and backups
• Support programmatic platforms and maintain design templates, documentation, and inventories
• Take part in an occasional after hours and on call rotation

What You Bring

• 3 to 5 years in graphic design, digital operations, media coordination, or a related role
• 2 to 4 years with Adobe Creative Suite, including After Effects, Photoshop, Illustrator, and Premiere Pro
• Experience supporting digital campaigns from concept through deployment
• HTML5 creative experience, with working knowledge of HTML, CSS, and web technologies
• Proficiency in Microsoft 365, strong organization, and clear communication with non technical audiences

Strong Assets

• DOOH or digital signage experience, and a CMS such as Broadsign
• Programmatic platforms such as Hivestack, Vistar, or VIOOH
• LED display control software (Novastar), RMM tools (NinjaOne), and remote tools (AnyDesk, TeamViewer)
• Knowledge of LED hardware, media players and Windows IoT, AV cabling, and basic networking

Physical Requirements

Ability to lift up to 30 pounds and to work at a desk for extended periods. Accommodations are available.

Equal Opportunity and Accessibility

Cieslok Group is an equal opportunity employer committed to building a diverse and inclusive team, and welcomes applicants of all backgrounds, identities, and experiences. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodation is available upon request at any stage of the recruitment process. Please let us know how we can support you.