Internal Communications Lead, BU Service
- Montreal, QC, Canada
- Saint-Laurent, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 10+ years of experience in internal, employee, corporate, or change communications.
- Posting language
- English
- Posted
Original job description
The Opportunity
As Global Internal Communications Lead for the Service Business Unit, you will lead internal communications for a global business operating across approximately 60 countries. You will develop and guide the internal communications approach that helps employees understand business strategy, transformation, growth ambitions, and priorities. The role focuses on translating complex business topics into clear communications, supporting leadership communications, employee engagement, dialogue, recognition, and participation across a global organization. You will work closely with communications teams and business leadership to align messaging, improve communication effectiveness, and strengthen employee connection to business priorities. The role also involves using digital, data, and AI-enabled communications approaches, measuring communication effectiveness, and improving engagement through employee insights. By helping employees understand business direction and organizational priorities, you will support alignment, communication effectiveness, and the execution of business transformation and growth initiatives.
How You’ll Make an Impact
You will gain global exposure through collaboration with communications professionals, business teams, and leadership across an international organization.
As Global Internal Communications Lead for the Service Business Unit, you will lead internal communications for a global business operating across approximately 60 countries. You will develop and guide the internal communications approach that helps employees understand business strategy, transformation, growth ambitions, and priorities. The role focuses on translating complex business topics into clear communications, supporting leadership communications, employee engagement, dialogue, recognition, and participation across a global organization. You will work closely with communications teams and business leadership to align messaging, improve communication effectiveness, and strengthen employee connection to business priorities. The role also involves using digital, data, and AI-enabled communications approaches, measuring communication effectiveness, and improving engagement through employee insights. By helping employees understand business direction and organizational priorities, you will support alignment, communication effectiveness, and the execution of business transformation and growth initiatives.
How You’ll Make an Impact
- Build and lead a global internal communications approach, including editorial direction, communications planning, and engagement activities.
- Translate business strategy, transformation initiatives, growth ambitions, and priorities into clear employee communications.
- Advise senior leadership on communications during periods of growth, transformation, and change.
- Develop communications that turn strategy, performance, customer priorities, and transformation activities into accessible employee stories.
- Deliver communication campaigns, employee recognition activities, leadership dialogue, and engagement initiatives.
- Foster two-way communication by creating opportunities for employee feedback, dialogue, recognition, and participation.
- Enhance employee communications through digital, data, and AI-enabled approaches.
- Establish and use measures of communication effectiveness to improve engagement across the global organization.
- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
- Bachelor’s degree in Communications or a related discipline.
- 10+ years of experience in internal, employee, corporate, or change communications.
- Experience developing and implementing internal communications strategies within a complex global matrix organization a must.
- Understanding of employee communications, leadership communications, engagement, storytelling, brand activation, and digital channels.
- Ability to translate complex business topics into clear communications for diverse employee audiences.
- Experience using communications data and employee insights to improve engagement and effectiveness.
You will gain global exposure through collaboration with communications professionals, business teams, and leadership across an international organization.
- Work on communications that support innovative energy technologies and business transformation initiatives.
- Collaborate with experienced professionals across communications, leadership, and business functions.
- Access learning and development opportunities that support professional growth.
- Participate in health and retirement benefit programs offered by the company.
- Benefit from paid leave and workplace flexibility programs.
More about this job
Responsibilities
Lead the global internal communications approach for the Service Business Unit, translating strategy, transformation, growth, and business priorities into clear employee communications. Advise senior leaders, deliver campaigns and engagement initiatives, foster employee dialogue and recognition, and use digital, data, and AI-enabled methods to measure and improve communications effectiveness.
Requirements
Requires a bachelor’s degree in Communications or a related discipline and at least 10 years of experience in internal, employee, corporate, or change communications. Candidates must have experience developing communications strategies in a complex global matrix organization, strong employee and leadership communications skills, and the ability to use data and employee insights to improve engagement; U.S. work authorization is required.
Skills
- Internal Communications Strategy
- Employee Communications
- Leadership Communications
- Change Communications
- Strategic Communications
- Employee Engagement
- Storytelling
- Communications Planning
- Editorial Direction
- Employee Recognition
- Leadership Dialogue
- Digital Communications
- Data-Driven Communications
- AI-Enabled Communications
- Communications Measurement
- Stakeholder Collaboration
Benefits
- Health Benefits
- Retirement Benefits
- Paid Leave
- Workplace Flexibility
Visa sponsorship
Not detected in the job text
Categories
- Creative & Media
- Management & Leadership
- Marketing
- Energy
Keywords
- Internal Communications
- Service Business Unit
- Global Organization
- Communications Strategy
- Editorial Direction
- Communications Planning
- Business Strategy
- Business Transformation
- Growth Initiatives
- Leadership Communications
- Employee Engagement
- Employee Dialogue
- Employee Recognition
- Employee Participation
- Storytelling
- Brand Activation
- Digital Channels
- Communications Data
- Employee Insights
- AI-Enabled Communications
- Communications Effectiveness
- Global Matrix Organization
- Energy Technologies
- Regulatory Compliance