At HMM, we’re not just a global leader in integrated logistics and shipping - we’re shaping the future of maritime transport. With a diverse fleet and extensive global network, we deliver customized, sustainable solutions that create value for our customers. Our vision to be #1 in customer trust, employee satisfaction, and green shipping sets us apart from competitors. We offer competitive compensation, career development opportunities, and a work culture that blends autonomy with strategic support. Join us in driving innovation, sustainability, and success across the shipping and logistics industry.
Why HMM?
- Impactful Work: Be part of a company that shapes the global supply chain while contributing to economic, environmental, and social growth. At HMM, you’ll have the opportunity to work with a company committed to being #1 in customer trust, employee satisfaction, and green shipping.
- Career Growth: We are dedicated to your development. With mentorship, cross-department training, and career advancement opportunities, HMM invests in your success and professional growth.
- Collaborative Culture: Enjoy a dynamic work environment that fosters autonomy while providing continuous support and guidance from leadership to ensure your success and personal development.
- Competitive Benefits: HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well-being.
- Work-Life Balance: We believe in maintaining a healthy balance. Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work.
GENERAL POSITION OVERVIEW
The Account Manager is an outside sales position responsible for selling HMM’s transportation services to customers within the designated geography. The primary responsibility is to develop customer business relationships both with the existing account base and develop new accounts in order to secure business for the import/export trade lanes as assigned. Functions also include negotiating contracts/rates, problem solving and handling daily account requests. An Account Executive is responsible for reporting market and account activity to the sales manager as well as meeting weekly sales targets and other Key Performance Indicators (KPI’s) that are set by Regional Management. The Account Executive is expected to maintain a professional image at all times that best represents HMM.
ESSENTIAL JOB FUNCTIONS/DUTIES
- Outside sales calls
- Customer contact in all face-to-face & non-facing manners
- Verbal/written communications with both internal colleagues and external customers
- Rate/service contract management work with pricing & trade group
- Ensure service contracts are managed & updated properly with inside sales representatives.
- Review weekly KPIs and performances to ensure maximum lifting and revenue for the accounts
- Attend weekly meetings and preparing weekly preplans and post-plans
- Promptly submit all business-related expenses
- Market Reports – weekly or as required
- Pursue past due accounts and work with finance/accounting group
- Performs other duties as assigned.
QUALIFICATIONSESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES
- Be enthusiastic and passionate and general willingness to assist others around you.
- A strong business acumen.
- A willingness to assist customers with positive attitude.
- A strong desire to work independently and yet understand how to work collaboratively in a team-setting.
- Excellent verbal and written communication skills internally and externally.
- Sales background is preferred and understanding sales cycle is essential.
- Must be well organized and able to prioritize work and must have good follow through.
- Should also be goal-oriented and be relentless in terms of pursuing opportunities.
- Good problem solving and being detailed-oriented.
- Should understand dynamics of basic negotiations.
- Basic understanding of business and sales/marketing is essential.
- Understanding international business and global trade is useful.
- Any knowledge of ocean shipping on either import or export is extremely helpful.
- Outstanding knowledge of MS office; knowledge of CRM and other TMS software is a plus.
- Must have a driver's license and car which meets company standards.
- Must also be willing to travel outside the territory if required.
EDUCATION AND EXPERIENCE
- High School diploma or GED required; Bachelor’s degree in business, sales, marketing, global logistics, or maritime preferred
- Requires at least 2 years of customer facing outside sales experience
- Prefers at least 3-5 years of sales experience with ocean carriers, global logistics, or international trade
ENVIRONMENT / EQUIPMENT / PHYSICAL DEMANDS
- Work performed in an office environment where the noise level is moderate. Regularly required to stand, sit, and walk around the office. Frequently required to work on a computer. Occasionally required to use force to lift, push and pull up to 20 pounds.
- Nothing in this position description restricts management’s right to assign or reassign essential and non-essential duties and responsibilities to this position at any time.
- May require some travel ranging from 0-20% travel depending upon territory.
Join HMM and navigate the future of shipping and logistics, where you’ll grow alongside an industry leader committed to sustainability, innovation, and excellence.
About HMM America Shipping Agency:
HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated, and other specialized cargo.
HMM is currently ranked in the Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks, and offices around the world. HMM is highly regarded as one of the world's top integrated logistics companies with a commitment to operational excellence by our team of industry professionals and state-of-the-art technology.
Additional Details:
The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year.
HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E-Verify program.
