Company Description Holt Renfrew, founded in Quebec City in 1837, is a proudly Canadian destination for luxury fashion and beauty. The company is known for delivering exceptional retail experiences and curating leading global brands. Its mission is to empower self-expression and spark positive change, with strong commitments to sustainability and diversity and inclusion. Holt Renfrew operates six stores across Canada, including locations in the Greater Toronto Area, Montreal, Calgary, and Vancouver, and offers an online experience through holtrenfrew.com. Team members join a culture focused on service excellence, innovation, and authentic customer relationships.
Role Description The Facial Esthetician is a full-time, on-site role based at Holt Renfrew in Mississauga, ON. In this position, the Facial Esthetician provides professional facial treatments and skincare services, including consultations, customized treatment plans, and product recommendations tailored to each client’s needs. The role includes performing skincare analyses, maintaining a high standard of hygiene and safety, and using premium products and tools in line with brand guidelines. Day-to-day responsibilities also involve educating clients on at-home skincare routines, supporting beauty and spa-related promotions, and contributing to an elevated, luxury service environment. The Facial Esthetician collaborates with beauty advisors and store teams to help achieve sales goals and deliver a seamless, memorable customer experience.
Qualifications
- Professional skincare and facial treatment skills, including cleansing, exfoliation, massage techniques, and mask application.
- Strong client consultation and service skills, such as skincare assessment, personalized recommendations, and relationship building.
- Knowledge of luxury beauty and skincare products, retail best practices, and product education for clients.
- Attention to hygiene, safety, and sanitation standards in all treatment and work areas.
- Excellent communication and interpersonal skills, with the ability to work collaboratively in a team-oriented, client-focused environment.
- Relevant esthetician certification or diploma from an accredited institution; eligibility for local licensing or registration where required.
- Experience in a spa, salon, or luxury retail setting is an asset, particularly in facial treatments and skincare consultation.
- Comfort with working retail hours, including evenings, weekends, and holidays, as needed.
- Commitment to inclusivity, professionalism, and delivering a welcoming experience to clients of all backgrounds.
