Company Description HomeZero Collective Inc. provides a neighborhood-based approach to clean energy home retrofits, helping groups of residents move through the process together for lower costs and faster delivery. By coordinating projects at the community level, the organization improves efficiency, quality assurance, and access to trusted contractors. Participants benefit from a streamlined experience, with the HomeZero team managing planning, logistics, and communication. The company focuses on making home energy upgrades more accessible, collaborative, and impactful for both households and communities.
Role Description The Community Engagement and Home Energy Coordinator is a full-time, on-site role based in Vernon, BC. This position is responsible for engaging local residents and community partners, organizing neighborhood information sessions, and supporting homeowners through the clean energy retrofit process. Day-to-day tasks include outreach and relationship building, responding to questions from participants, coordinating schedules with contractors and internal teams, and maintaining accurate records of projects and community activities. The Coordinator will help residents understand available energy efficiency options, assist with program enrollment and documentation, and ensure clear, timely communication at each step. This role also involves collecting feedback, contributing to continuous improvement of engagement strategies, and representing HomeZero Collective at community events and meetings.
Qualifications
- Community outreach and engagement skills, including experience building relationships with residents, local groups, and stakeholders.
- Strong communication abilities, with clear spoken and written communication and comfort presenting to small groups.
- Organizational and coordination skills, including managing schedules, tracking multiple projects, and maintaining accurate records.
- Basic understanding of home energy efficiency, sustainability, or clean energy concepts, with willingness to learn technical details as needed.
- Customer service or client support experience, with a focus on guiding people through step-by-step processes.
- Ability to work on-site in Vernon, BC, collaborate with a team, and occasionally attend evening or weekend community events.
- Proficiency with common office software (e.g., email, spreadsheets, document tools) and comfort adopting new digital systems.
- Post-secondary education or equivalent experience in community development, environmental studies, communications, or a related field is an asset.
- Experience working in neighborhoods, non-profits, municipal programs, or home services is beneficial.
