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Added 1 month ago
General Maintenance
Hornblower
Gananoque, ON
Added 1 month ago
Chief Engineer
Hornblower
Toronto, ON
Added 1 month ago
Marine Engineer
Hornblower
Toronto, ON
Added 1 month ago
Food and Beverage Shift Manager
Hornblower
Gananoque, ON
Added 1 month ago
Deckhand
Hornblower
Toronto, ON
Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Mate
Hornblower
Toronto, ON
Added 1 month ago
Captain
Hornblower
Toronto, ON
Added 1 month ago
Marine Technician Level II
Hornblower
Gananoque, ON
Must hold a qualified passport to be able to enter the United States · Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Kitchen Steward
Hornblower
Gananoque, ON
Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Cook
Hornblower
Gananoque, ON
Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Barista
Hornblower
Gananoque, ON
Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Host
Hornblower
Gananoque, ON
Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Ticket & Retail Sales Agent
Hornblower
Gananoque, ON
Must have a minimum of one (1) year customer service experience · Must have excellent oral communication skills – expression, listening and comprehension
Added 1 month ago
Parking Attendant
Hornblower
Gananoque, ON
Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Dock Attendant
Hornblower
Gananoque, ON
Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Deckhand
Hornblower
Gananoque, ON
Responsible alcohol service requirements – Smart Serve Certification required · Must hold a qualified passport to be able to legally enter the United States
Added 1 month ago
Server
Hornblower
Gananoque, ON
Smart Serve Certification required · Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Counter Server
Hornblower
Gananoque, ON
Smart Serve Certification Required · Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Guest Sales Agent
Hornblower
Toronto, ON
Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Receiver
Hornblower
Toronto, ON
● Must have the ability to work independently and as part of a team · ● Must possess a service orientation – actively looking for ways to help others
Added 1 month ago
Event Coordinator
Hornblower
Toronto, ON
Minimum of 2 years of previous customer service experience and 1-year of hospitality experience required · Must possess a service orientation – actively looking for ways to help others

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Hornblower

Mate

Toronto, ON, Canada

Apply on jobs.dayforcehcm.com About employer

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Job details

Posting language: English
Posted: Jan 29, 2026

Original job description

Position Summary:

The successful Mate is responsible to maintain the appearance of the vessel which includes directing daily activities of the crew, maintaining the cleanliness and safety of the vessel, and assisting with navigating and maneuvering the vessel; will uphold the strictest safety standards for guests and crew; and will maintain a professional and friendly manner consistent with our RESPECT Service System.

*Please note this is a seasonal/contract position.*

Crew Benefits:

Competitive Wage
Retention Bonus - up to $500.00!
Complimentary Cruise Tickets & Uniforms
Crew Recognition Awards
Complimentary Meals
Crew Referral Program - up to $200.00 per referral
Crew Events
Paid Training

Duties and Responsibilities:

Stand look-out watch on bow, stern, or bridge wings to look for obstructions in the ship's path or to locate navigational aids such as buoys and lighthouses.
Assist Captain in setting up bridge equipment, navigation watch, and ship reporting.
Take a lead role in maintaining and updating charts and publications.
Carry out Captain's orders and take command if Captain becomes unable to do so.
Participate in the execution of the Safety Program, including emergency drills
Assign deck crew tasks and provide direction.
Provide an amazing experience to guests and coworkers as prescribed in our RESPECT Service System.
Ensure safe means of embarkation and disembarkation of passengers and crew.
Carry out regular safety inspections of the boat and ensure that the ship is in seaworthiness.
Maintain the cleanliness, sanitization and safety of all common areas including but not limited to: Gangways, Pier Facilities, Ramps, and the entire vessel.
Load or unload materials from vessels & handle lines to moor vessel to the pier.
Carry out checks on the lifesaving and firefighting equipment.
Supervise and perform routine shipboard maintenance as required.
Participate as needed for the proper maintenance of all ship systems and boarding facilities, including but not limited to pumping in or out of the water (potable, raw, black, and gray) gangways, communications, navigation, and Planned Maintenance System (Wheelhouse).
Assist Engineer in operating and maintain ship equipment such as engines and generators or other equipment.
Ensure that the crew wears the proper PPE, especially when carrying out critical activities.
Report any safety and security concerns to the Captain, Port Captain or Associate Director, Marine Operations.
Be prepared to begin work at the scheduled time.
Willingness to work extended shifts as business needs dictate.
Maintain uniform and personal grooming in compliance with appearance standards.
Additional job duties as assigned.

Requirements & Qualifications:

Mate 60 Gross Tonnage certificate
Small Vessel Machinery Operator (training provided)
Current Marine Basic First Aid
Current (within previous two (2) years) Transport Canada approved medical
Minimum two (2) years of experience in the marine environment
Ships Security Officer Certificate an asset
Restricted Operator Certificate ROC-MC
Candidates, who, in addition to the above, have relevant skills such as ship-handling, customer service, foreign language knowledge, will be given strong consideration
A positive attitude and good work ethic
Ability to sweep, mop, and wash down decks to remove dirt, and debris, using brooms, mops, brushes, and hoses
Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 45 pounds (20 kilograms)
Walk, stand, sit and work in all types of weather conditions for extended periods
Continually and repeatedly perform functions indoors and outdoors
If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)
Will be required to be available for work on all major holidays

City Cruises Canada does not use AI technology in any part of the recruitment process.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Mate at Hornblower will direct the deck crew, keep the boat clean and safe, help steer and dock the vessel, and check safety gear. The role also covers lookout watch, charts, and ensuring guests get safe boarding and a friendly experience.

Requirements

Candidates need a Mate 60 Gross Tonnage certificate, at least two years of marine experience, current Marine Basic First Aid and a recent Transport Canada medical. A positive attitude, good work ethic and ability to lift 45 pounds are also required.

Skills

Vessel navigation
Ship handling
Mooring and line handling
Lookout watch
Chart maintenance
Safety inspections
Emergency drill participation
Lifesaving equipment checks
Firefighting equipment checks
Deck crew supervision
Shipboard maintenance
Pumping systems operation
Small Vessel Machinery Operation
Customer service
Personal Protective Equipment compliance
Marine First Aid

Benefits

Retention bonus
Complimentary cruise tickets and uniforms
Crew recognition awards
Complimentary meals
Crew referral program
Crew events
Paid training

Keywords

Mate
Mate 60 Gross Tonnage
marine
vessel
deck crew
navigation
boat
ship
Ship Security Officer
Restricted Operator Certificate
ROC-MC
Marine Basic First Aid
Transport Canada medical
charts
lifesaving equipment
firefighting equipment
safety inspection
seasonal
contract
cruise

Seniority

Mid level

Perks

Performance bonus
Meals
Paid training
Uniform provided

Licences and certifications

Mate 60 Gross Tonnage
Small Vessel Machinery Operator
Marine Basic First Aid
Transport Canada approved medical
Ships Security Officer Certificate
Restricted Operator Certificate ROC-MC

Tools

lifesaving equipment
firefighting equipment
charts
gangways
generators

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